--- title: "Connect Request Tracker (RT) to GoodAPI: Plant Trees - APIANT.ai" description: "When \"Ticket Created\" fires in Request Tracker (RT), your agent runs \"Add charity donation\" in GoodAPI: Plant Trees." canonical: "https://apiant.ai/connect/request-tracker-rt-to-goodapi-plant-trees" --- # Connect Request Tracker (RT) to GoodAPI: Plant Trees When **Ticket Created** fires in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), your agent runs **Add charity donation** in [GoodAPI: Plant Trees](https://apiant.ai/connections/goodapi-plant-trees). Describe the whole flow and it is built, tested on every scenario and kept running. Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions GoodAPI: Plant Trees **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Request Tracker (RT) and GoodAPI: Plant Trees to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Request Tracker (RT) can start in GoodAPI: Plant Trees - When **Ticket Created** in Request Tracker (RT) then **Add charity donation** in GoodAPI: Plant Trees - When **Ticket Status Changed** in Request Tracker (RT) then **Plant Trees** in GoodAPI: Plant Trees Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Request Tracker (RT) and GoodAPI: Plant Trees ## Triggers and actions 3 triggers · 31 actions - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. - Action **Add charity donation** Makes a charitable donation to a vetted nonprofit, identified by its EIN or nonprofit id. Returns the recorded donation with its id and amount. - Action **Find charities** Searches the charity directory and returns the matching organizations. Search by all or part of a charity's name, or by its EIN for one exact organization; with neither, it returns a general list of charities. - Action **Get dashboard link** Returns the web address of your public impact dashboard, showing the trees planted and plastic rescued on your account. Share the link or embed it in your own site. - Action **Get planting evidence** Returns the verified planting evidence for your whole account: a summary of trees planted, carbon offset and area restored, plus the planting regions with their photo and video evidence. - Action **Get tree evidence** Returns the proof for one planted tree: where and when it was registered, funded, allocated and planted, together with location, planting crew and photo evidence. - Action **List planted trees** Returns every tree planting on your account, along with your running totals for all time and for the current month. - Action **List rescued bottles** Returns the ocean-bound plastic bottle rescues registered on your account, with the running totals, optionally narrowed to one rescue, an attribution label or a date range. - Action **Plant Trees** Plants the number of trees you ask for and returns confirmation of the planting, including the running totals for your account. - Action **Refund charity donation** Marks a charity donation as refunded. Donations can normally only be refunded within the current billing cycle. - Action **Refund plastic bottle rescue** Refunds a previous plastic bottle rescue and returns the refund record along with your remaining rescued bottle total. - Action **Refund tree registration** Refunds a tree planting you previously made, and returns the refund along with your updated tree total. - Action **Rescue plastic bottles** Rescues the number of ocean-bound plastic bottles you ask for and returns confirmation of the rescue, including the running totals for your account. ## Each app on its own - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) - [ **GoodAPI: Plant Trees** GoodAPI: Plant Trees is an app that allows you to seamlessly plant trees that help restore natural habits...](https://apiant.ai/connections/goodapi-plant-trees) Reviews ## What our customers say ## More from Request Tracker (RT) - [ **Request Tracker (RT) to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/request-tracker-rt-to-salesforce) - [ **Request Tracker (RT) to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/request-tracker-rt-to-slack) - [ **Request Tracker (RT) to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/request-tracker-rt-to-stripe) - [ **Request Tracker (RT) to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/request-tracker-rt-to-shopify) - [ **Request Tracker (RT) to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/request-tracker-rt-to-trello) - [ **Request Tracker (RT) to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/request-tracker-rt-to-zoom) ## More into GoodAPI: Plant Trees - [ **OneDrive to GoodAPI: Plant Trees** OneDrive is Microsoft’s cloud storage solution enabling users to store, sync, and share files across...](https://apiant.ai/connect/onedrive-to-goodapi-plant-trees) - [ **Jumpseller to GoodAPI: Plant Trees** Jumpseller is an e-commerce platform for fast-growing businesses!](https://apiant.ai/connect/jumpseller-to-goodapi-plant-trees) - [ **Open Government, Finland to GoodAPI: Plant Trees** Finland Government Open Data. Public open-data portal — search dataset catalogs and retrieve published...](https://apiant.ai/connect/open-government-finland-to-goodapi-plant-trees) - [ **Open Government, Slovenia to GoodAPI: Plant Trees** Slovenia Government Open Data. Public open-data portal — search dataset catalogs and retrieve published...](https://apiant.ai/connect/open-government-slovenia-to-goodapi-plant-trees) - [ **HubSpot to GoodAPI: Plant Trees** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-goodapi-plant-trees) - [ **Salesforce to GoodAPI: Plant Trees** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-goodapi-plant-trees) Questions ## Request Tracker (RT) and GoodAPI: Plant Trees, answered ### ### What can start an automation from Request Tracker (RT)? Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in GoodAPI: Plant Trees when something happens in Request Tracker (RT)? Any of GoodAPI: Plant Trees's 12 actions, including Add charity donation, Find charities, Get dashboard link and Get planting evidence. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from GoodAPI: Plant Trees to Request Tracker (RT)? GoodAPI: Plant Trees has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads GoodAPI: Plant Trees's API documentation and adds it. ### ### Do I have to build a connector for Request Tracker (RT) or GoodAPI: Plant Trees? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Request Tracker (RT) and GoodAPI: Plant Trees without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.