--- title: "Connect Request Tracker (RT) to Fundraise Up - APIANT.ai" description: "When \"Ticket Created\" fires in Request Tracker (RT), your agent runs \"Add designation\" in Fundraise Up." canonical: "https://apiant.ai/connect/request-tracker-rt-to-fundraise-up" --- # Connect Request Tracker (RT) to Fundraise Up When **Ticket Created** fires in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), your agent runs **Add designation** in [Fundraise Up](https://apiant.ai/connections/fundraise-up). Describe the whole flow and it is built, tested on every scenario and kept running. Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions Fundraise Up **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Request Tracker (RT) and Fundraise Up to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Request Tracker (RT) can start in Fundraise Up - When **Ticket Created** in Request Tracker (RT) then **Add designation** in Fundraise Up - When **Ticket Status Changed** in Request Tracker (RT) then **Add fundraiser** in Fundraise Up Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Request Tracker (RT) and Fundraise Up ## Triggers and actions 3 triggers · 36 actions - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. - Action **Add designation** Creates a new designation (a fund that donations can be allocated to) in your Fundraise Up account and returns it. - Action **Add fundraiser** Creates a Fundraiser — a supporter-led fundraising page connected to one of your campaigns — and returns the new fundraiser. - Action **Delete designation** Deletes a designation. A designation can't be deleted if it is the account's default designation or is still used by donations, recurring plans, campaigns or gift catalogs. - Action **Get campaign** Returns one Fundraise Up campaign with its status, currency, donation frequencies, tags and assigned designations. - Action **Get designation** Returns a single designation (fund) by its id, including its name, code, default flag, account and timestamps. - Action **Get donation** Returns one donation by its id, including amount, status, campaign, designation, supporter, payment details and the campaign's custom fields. - Action **Get recurring plan** Returns one recurring donation plan, including its amount, frequency, status, supporter, campaign, designation, payment details and custom fields. - Action **Get supporter** Returns one supporter's details, such as name, email, language, mailing address, phone number and employer. - Action **List campaigns** Returns your Fundraise Up campaigns, optionally filtered by account, designation or creation date. - Action **List designations** Returns the designations (fund allocation categories) in your Fundraise Up account, including ones inherited from a parent account, optionally filtered by campaign or creation date. - Action **List donations** Returns the donations in your Fundraise Up account, newest first, optionally filtered by creation date. - Action **List fundraisers** Returns the peer-to-peer fundraisers in your Fundraise Up account, with each fundraiser's name, status, campaign, designation, goal, currency and creation date, optionally filtered by creation date. - Action **List recurring plans** Returns the recurring donation plans in your Fundraise Up account, newest first, optionally filtered by creation date. - Action **List supporters** Returns supporters from your Fundraise Up account with their latest contact details, optionally filtered by creation date. - Action **Update designation** Updates the name or code of an existing designation (fund) in Fundraise Up. Fields left blank keep their current values. - Action **Update donation** Updates a donation that was created through the API within the last 24 hours, including its supporter details, campaign, designation, comment, custom fields and question answers. Changes also apply to the donation's recurring plan and future installments. - Action **Update fundraiser** Updates an existing fundraiser's name, description, campaign, designation, goal, image, slug or status. Fields left blank keep their current values. ## Each app on its own - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) - [ **Fundraise Up** Fundraise Up is a donor-centric, AI-assisted online giving solution that helps nonprofits significantly...](https://apiant.ai/connections/fundraise-up) Reviews ## What our customers say ## More from Request Tracker (RT) - [ **Request Tracker (RT) to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/request-tracker-rt-to-salesforce) - [ **Request Tracker (RT) to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/request-tracker-rt-to-slack) - [ **Request Tracker (RT) to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/request-tracker-rt-to-stripe) - [ **Request Tracker (RT) to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/request-tracker-rt-to-shopify) - [ **Request Tracker (RT) to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/request-tracker-rt-to-trello) - [ **Request Tracker (RT) to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/request-tracker-rt-to-zoom) ## More into Fundraise Up - [ **HubSpot to Fundraise Up** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-fundraise-up) - [ **Salesforce to Fundraise Up** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-fundraise-up) - [ **Slack to Fundraise Up** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-fundraise-up) - [ **Google Sheets to Fundraise Up** Google Sheets](https://apiant.ai/connect/google-sheets-to-fundraise-up) - [ **Gmail to Fundraise Up** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-fundraise-up) - [ **Google Calendar to Fundraise Up** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-fundraise-up) Questions ## Request Tracker (RT) and Fundraise Up, answered ### ### What can start an automation from Request Tracker (RT)? Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Fundraise Up when something happens in Request Tracker (RT)? Any of Fundraise Up's 17 actions, including Update designation, Update donation, Update fundraiser and Add designation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Fundraise Up to Request Tracker (RT)? Fundraise Up has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads Fundraise Up's API documentation and adds it. ### ### Do I have to build a connector for Request Tracker (RT) or Fundraise Up? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Request Tracker (RT) and Fundraise Up without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.