Integration
Connect Request Tracker (RT) to Folderit Dms
When Ticket Created fires in Request Tracker (RT), your agent runs Add entity tasks in Folderit Dms. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Folderit Dms to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) can start in Folderit Dms
When Ticket Created in Request Tracker (RT)
then Add entity tasks in Folderit Dms
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Folderit Dms
Triggers and actions 3 triggers · 41 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- Add entity tasks
Creates tasks (approval, acknowledgement, e-signature, data fill or a custom method) for recipients on a Folderit file or folder. The same call can also update or delete existing tasks on that item.
- Add file
/v2/accounts/{accountUid}/files/upload - upload new file/version.
- Add folder
/v2/accounts/{accountUid}/folders - create a folder/section.
- Add group
Creates a new user group in a Folderit account.
- Add share
Shares a Folderit folder or file with a group, a user (by id or email address), or as a public link.
- Add tag
Creates a new tag in a Folderit account, optionally nested under an existing parent tag.
- Add tags to file
/v2/accounts/{accountUid}/files/{fileUid}/tags - add tags to a file.
- Add team user
Adds a team user to a Folderit account: either an existing Folderit user (by user UID and email) or a brand-new user who is signed up with the given email and country.
- Delete file
Deletes a file in Folderit (moves it to the recycle bin) and returns the deleted file's details.
- Delete folder
/v2/accounts/{accountUid}/folders/{folderUid}.
- Find files
Searches the files of a Folderit account by text and optional filters, returning the matching files.
- Get entity tasks
Returns the tasks (approvals, acknowledgements, signatures, data-fill requests) on a Folderit file or folder.
- Get file download link
/v2/accounts/{accountUid}/files/{fileUid}/download - returns download link.
- Get folder
/v2/accounts/{accountUid}/folders/{folderUid} - folder info.
- List accounts
Lists the Folderit accounts available to the connected user, optionally filtered by name or ownership.
- List files
Lists the files directly inside a Folderit folder or section.
- List folders
Lists the subfolders directly inside a Folderit folder or section.
- List groups
Lists the user groups in a Folderit account.
- List tags
Lists all tags in a Folderit account.
- List team users
Lists the team users of a Folderit account, optionally filtered by email address.
- Update file
Updates a file's details in Folderit: its name, date, due date, note, number, active version, containing folder or retention end.
- Update folder
/v2/accounts/{accountUid}/folders/{folderUid} - update folder.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Request Tracker (RT) and Folderit Dms, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Folderit Dms when something happens in Request Tracker (RT)?
Any of Folderit Dms's 22 actions, including Update file, Update folder, Add entity tasks and Add file. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Folderit Dms to Request Tracker (RT)?
Folderit Dms has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads Folderit Dms's API documentation and adds it.
Do I have to build a connector for Request Tracker (RT) or Folderit Dms?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.