# Connect Request Tracker (RT) to Clearout When **Ticket Created** fires in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), your agent runs **Check free email address** in [Clearout](https://apiant.ai/connections/clearout). Describe the whole flow and it is built, tested on every scenario and kept running. Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions Clearout **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Request Tracker (RT) and Clearout to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Request Tracker (RT) can start in Clearout - When **Ticket Created** in Request Tracker (RT) then **Check free email address** in Clearout - When **Ticket Status Changed** in Request Tracker (RT) then **Domain – Find MX Records** in Clearout Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Request Tracker (RT) and Clearout ## Triggers and actions 3 triggers · 35 actions - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. - Action **Autocomplete company domain** Finds the website domains matching a company name, with logo and confidence score. - Action **Check free email address** Checks whether an email address belongs to a free mail service such as Gmail, Yahoo!, AOL or Mail.ru. - Action **Domain – Check Domain Expiry** Convenience API to return the domain's expiry date time. Useful to monitor and alert the domain owner - Action **Domain – Find MX Records** Convenience API to find and return the MX records for a domain in higher priority order - Action **Domain – Find WHOIS Record** Convenience API to find and return the Whois record for the domain in JSON format - Action **Email – Check Business Address** Determine whether an email address belongs to Business or Work or Professional. - Action **Email – Check CatchAll** Determine email address is accept-all or not. - Action **Email – Check Disposable Address** Determine email address is throw away or short live address - Action **Email – Check Role-Based Address** Determine email address is role or group (postmaster, support, sales, etc.) account instead of a person - Action **Email – Find Email Address** Retrieve verified email address from a person's name and a company. - Action **Email – Verify Email Address** Verifies a single email address in real time with Clearout's Instant Verify and returns its status, safe-to-send verdict and detailed flags. - Action **Find company by domain** Looks up the company behind a domain name and returns its name, LinkedIn page, logo and address. - Action **Find contact by LinkedIn profile** Reverse-lookup contact/lead details from a LinkedIn profile URL. - Action **Find LinkedIn profile by email** Reverse-lookup a LinkedIn profile and lead info from an email address. - Action **Get account credits** Returns the Clearout account's total remaining credits, with a breakdown by subscription, pay-as-you-go and bonus credits. - Action **Validate name** Checks whether a person's name looks legitimate, flagging gibberish and profanity. ## Each app on its own - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) - [ **Clearout** Clearout is an email validation and verification service that helps you eliminate bounces, prevent...](https://apiant.ai/connections/clearout) Reviews ## What our customers say ## More from Request Tracker (RT) - [ **Request Tracker (RT) to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/request-tracker-rt-to-salesforce) - [ **Request Tracker (RT) to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/request-tracker-rt-to-slack) - [ **Request Tracker (RT) to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/request-tracker-rt-to-stripe) - [ **Request Tracker (RT) to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/request-tracker-rt-to-shopify) - [ **Request Tracker (RT) to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/request-tracker-rt-to-trello) - [ **Request Tracker (RT) to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/request-tracker-rt-to-zoom) ## More into Clearout - [ **HubSpot to Clearout** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-clearout) - [ **Salesforce to Clearout** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-clearout) - [ **Slack to Clearout** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-clearout) - [ **Google Sheets to Clearout** Google Sheets](https://apiant.ai/connect/google-sheets-to-clearout) - [ **Gmail to Clearout** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-clearout) - [ **Google Calendar to Clearout** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-clearout) Questions ## Request Tracker (RT) and Clearout, answered ### ### What can start an automation from Request Tracker (RT)? Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Clearout when something happens in Request Tracker (RT)? Any of Clearout's 16 actions, including Autocomplete company domain, Check free email address, Domain – Check Domain Expiry and Domain – Find MX Records. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Clearout to Request Tracker (RT)? Clearout has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads Clearout's API documentation and adds it. ### ### Do I have to build a connector for Request Tracker (RT) or Clearout? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.