--- title: "Connect Request Tracker (RT) to Bubbles - APIANT.ai" description: "When \"Ticket Created\" fires in Request Tracker (RT), your agent runs \"List bubble comments\" in Bubbles." canonical: "https://apiant.ai/connect/request-tracker-rt-to-bubbles" --- # Connect Request Tracker (RT) to Bubbles When **Ticket Created** fires in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), your agent runs **List bubble comments** in [Bubbles](https://apiant.ai/connections/bubbles). Describe the whole flow and it is built, tested on every scenario and kept running. Request Tracker (RT) **3** triggers Request Tracker (RT) **18** actions Bubbles **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Request Tracker (RT) and Bubbles to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Request Tracker (RT) can start in Bubbles - When **Ticket Created** in Request Tracker (RT) then **List bubble comments** in Bubbles - When **Ticket Status Changed** in Request Tracker (RT) then **Get meeting join status** in Bubbles Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Request Tracker (RT) and Bubbles ## Triggers and actions 3 triggers · 27 actions - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. - Action **Find bubbles by keyword** Returns the bubbles matching a keyword, ranked by relevance. Matches bubble titles, author names and AI meeting notes, with optional team, channel, type and date filters. - Action **Get bubble** Returns a single bubble (recording) with its title, link, participants, media, AI summary and action items. - Action **Get bubble transcript** Returns the diarized transcript of a bubble, either as speaker-attributed segments or as plain text. - Action **Get meeting join status** Returns the live status of a notetaker dispatched to a meeting, including whether it is in the call and any failure reason. - Action **List bubble comments** Returns the comments on a bubble in reading order (oldest first), excluding archived and draft comments. - Action **List bubbles** Returns the bubbles you participate in, newest first, optionally narrowed by team, channel, type or creation date. - Action **List teams** Returns the teams you belong to, with each team's plan, your role, and the channels visible to you. - Action **Send notetaker to meeting** Sends the Bubbles notetaker to join and record a Google Meet, Microsoft Teams, Zoom, Webex or GoTo meeting, saving the recording into the chosen workspace. - Action **Send test webhook delivery** Queues a synthetic webhook.test delivery to a webhook subscription's receiver, to check the receiver end to end. ## Each app on its own - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) - [ **Bubbles** Bubbles is an AI notetaker and video recording tool to keep communications organized and keep everyone on...](https://apiant.ai/connections/bubbles) Reviews ## What our customers say ## More from Request Tracker (RT) - [ **Request Tracker (RT) to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/request-tracker-rt-to-salesforce) - [ **Request Tracker (RT) to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/request-tracker-rt-to-slack) - [ **Request Tracker (RT) to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/request-tracker-rt-to-stripe) - [ **Request Tracker (RT) to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/request-tracker-rt-to-shopify) - [ **Request Tracker (RT) to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/request-tracker-rt-to-trello) - [ **Request Tracker (RT) to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/request-tracker-rt-to-zoom) ## More into Bubbles - [ **HubSpot to Bubbles** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-bubbles) - [ **Salesforce to Bubbles** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-bubbles) - [ **Slack to Bubbles** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-bubbles) - [ **Google Sheets to Bubbles** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-bubbles) - [ **Gmail to Bubbles** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-bubbles) - [ **Google Calendar to Bubbles** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-bubbles) Questions ## Request Tracker (RT) and Bubbles, answered ### ### What can start an automation from Request Tracker (RT)? Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Bubbles when something happens in Request Tracker (RT)? Any of Bubbles's 9 actions, including Send notetaker to meeting, Send test webhook delivery, Find bubbles by keyword and Get bubble. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Bubbles to Request Tracker (RT)? Bubbles has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads Bubbles's API documentation and adds it. ### ### Do I have to build a connector for Request Tracker (RT) or Bubbles? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Request Tracker (RT) and Bubbles without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.