Integration
Connect Request Tracker (RT) to Aryeo
When Ticket Created fires in Request Tracker (RT), your agent runs Add customer in Aryeo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Aryeo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) can start in Aryeo
When Ticket Created in Request Tracker (RT)
then Add customer in Aryeo
When Ticket Status Changed in Request Tracker (RT)
then Add customer user in Aryeo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Aryeo
Triggers and actions 3 triggers · 36 actions
Trigger
Ticket CorrespondenceTriggers when a ticket is replied to (that is, corresponded with).
Trigger
Ticket CreatedTriggers when a new Request Tracker ticket is created.
Trigger
Ticket Status ChangedTriggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
Action
Add assetCreate an asset.
Action
Add userCreate a user.
Action
Comment on a TicketAdd an internal comment to a ticket and send to any internal watchers.
Action
Create TicketCreate a new ticket in Request Tracker.
Action
Find AttachmentLocate an attachment by ID.
Action
Find TicketLocate a ticket by ID.
Action
Find TicketsIssue a query to find matching tickets.
Action
Find TransactionFind a transaction by ID
Action
Get assetRetrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
Action
Get queueGet a queue by id or name.
Action
Get userGet a user by id or name.
Action
List queuesList all queues visible to user.
Action
List ticket historyList transactions of a ticket.
Action
Reply to a TicketReply to the requestor and any internal or external watchers of a ticket.
Action
Update ticketGeneral ticket update (Owner, Priority, Queue, custom fields).
Action
Update Ticket Due DateUpdate the due date of a ticket.
Action
Update Ticket StatusUpdate the status of a ticket.
Action
Update Ticket SubjectUpdate the subject of a ticket.
Action
Update userUpdate a user.
Action
Add customerCreates a customer in Aryeo with an owner name and email, plus optional contact, team and branding details.
Action
Add customer userCreates a customer user in Aryeo, optionally adding them to an existing customer team or creating a new team for them.
Action
Add listingCreates a listing in Aryeo for an existing address, optionally assigning agents, orders and media sections.
Action
Cancel appointmentCancels an appointment in Aryeo, optionally notifying the order's customer.
Action
Create AddressCreates a street address in Aryeo from coordinates and address parts, and returns the new address record.
Action
Create AppointmentCreates a scheduled appointment on an existing Aryeo order, with a start and end time and optional assigned team members and order items.
Action
Create OrderCreates an order in Aryeo, optionally attached to a customer, address and listing with product items.
Action
Get appointmentReturns a single appointment by its ID, including its status, schedule times and optionally related order, items and users.
Action
Get listingReturns a single real estate listing by its ID, including address, price, building, lot, and optionally agents, media, and orders.
Action
Get orderReturns a single Aryeo order, including its status, payment and fulfillment details, totals and custom fields.
Action
List appointmentsReturns appointments in your Aryeo account, optionally filtered by status, timeframe, start date range or assigned user.
Action
List customersReturns the customers of your Aryeo company, optionally filtered by name, email, email domain, phone, search text or customer team.
Action
List customer usersReturns the customer users in your Aryeo account, optionally filtered by search text, team or pricing plan.
Action
List listingsReturns the real estate listings available to your Aryeo group, optionally filtered by search term, address, agent, status, price, size, rooms or delivery status.
Action
List ordersReturns the orders in your Aryeo account, optionally filtered by search term, payment or fulfillment status, appointment dates, creator, tags or assigned users.
Action
Update appointmentUpdates an Aryeo appointment's time, duration, attached users, order items and assigned team members.
Action
Update listingUpdates an existing Aryeo listing's title, description, status, MLS details, price and property facts.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Request Tracker (RT) and Aryeo, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Aryeo when something happens in Request Tracker (RT)?
Any of Aryeo's 17 actions, including Create Address, Create Appointment, Create Order and Update appointment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Aryeo to Request Tracker (RT)?
Aryeo has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads Aryeo's API documentation and adds it.
Do I have to build a connector for Request Tracker (RT) or Aryeo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Request Tracker (RT) and Aryeo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.