Integration
Connect Request Tracker (RT) to Anchor (Agentic Browser Automation)
When Ticket Created fires in Request Tracker (RT), your agent runs Create Task in Anchor (Agentic Browser Automation). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and Anchor (Agentic Browser Automation) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) can start in Anchor (Agentic Browser Automation)
When Ticket Created in Request Tracker (RT)
then Create Task in Anchor (Agentic Browser Automation)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and Anchor (Agentic Browser Automation)
Triggers and actions 3 triggers · 50 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- Agent Task
Starts a natural-language browser agent task asynchronously and returns a workflow ID; fetch the outcome with Agent Task Result.
- Agent Task Result
Get the result of an async Agent Task execution.
- Copy Selected Text
Copy the currently selected text to the clipboard
- Create Browser Session
Start a new browser session with customizable configurations
- Create Task
Create a new task or update existing task
- Delete Profile
Delete a profile
- Delete Task
Soft deletes a task and all its versions.
- Deploy Task
Deploy a task version
- Drag and Drop
Drag and drop operation in the browser
- End All Sessions
Terminates all active browser sessions on the account.
- End Browser Session
Terminate a specific browser session
- Fetch Webpage
Fetches the fully rendered content of a URL through Anchor's Web Unlocker (stealth browser, residential proxy, automatic CAPTCHA solving), without a browser session.
- Get Browser Session
Retrieve details of a specific browser session
- Get Clipboard
Get clipboard content
- Get Profile
Retrieve details of a specific profile
- Get Session Downloads
Get session downloads
- Get Session Recordings
Retrieve session recordings
- Get Task
Retrieves a task's metadata (name, description, latest version, timestamps) without its code.
- Keyboard Shortcut
Send a keyboard shortcut to the browser session
- Mouse Click
Click at a given coordinate in the browser
- Mouse Double Click
Double click at a given coordinate
- Mouse Move
Move mouse cursor
- Navigate to URL
Navigate to a URL
- Paste Text
Paste text
- Perform Web Task
Start an AI-powered web task asynchronously using the Tasks API. Returns task execution information. Check execution results using the task execution history endpoint.
- Run Task
Execute a task
- Scroll
Scroll the page
- Set Clipboard
Set clipboard content
- Take Screenshot
Captures a Chromium screenshot of a webpage (PNG), optionally inside an existing browser session.
- Take Session Screenshot
Take a screenshot of current session
- Type Text
Type text with keyboard
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Request Tracker (RT)
Request Tracker (RT) to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Request Tracker (RT) to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Request Tracker (RT) to StripeStripe is a payment processing platform for online businesses.
Request Tracker (RT) to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Request Tracker (RT) to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Request Tracker (RT) to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into Anchor (Agentic Browser Automation)
HubSpot to Anchor (Agentic Browser Automation)HubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Anchor (Agentic Browser Automation)Google Sheets
Gmail to Anchor (Agentic Browser Automation)Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Anchor (Agentic Browser Automation)Google Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Request Tracker (RT) and Anchor (Agentic Browser Automation), answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Anchor (Agentic Browser Automation) when something happens in Request Tracker (RT)?
Any of Anchor (Agentic Browser Automation)'s 31 actions, including Create Browser Session, Create Task, Agent Task and Agent Task Result. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Anchor (Agentic Browser Automation) to Request Tracker (RT)?
Anchor (Agentic Browser Automation) has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads Anchor (Agentic Browser Automation)'s API documentation and adds it.
Do I have to build a connector for Request Tracker (RT) or Anchor (Agentic Browser Automation)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Request Tracker (RT) and Anchor (Agentic Browser Automation) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.