Integration
Connect Request Tracker (RT) to 3Dsellers
When Ticket Created fires in Request Tracker (RT), your agent runs Generate Order Invoice in 3Dsellers. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Request Tracker (RT) and 3Dsellers to do together?
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Claude Code
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Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
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Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Request Tracker (RT) can start in 3Dsellers
When Ticket Created in Request Tracker (RT)
then Generate Order Invoice in 3Dsellers
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Request Tracker (RT) and 3Dsellers
Triggers and actions 3 triggers · 33 actions
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
- Add or Remove Listing Tags
Adds and/or removes tags on one or more listings and returns each listing with the tags it now carries.
- Add or Remove Product Tags
Adds tags to, or removes tags from, one or more catalog products in 3Dsellers.
- Create Product
Creates a catalog product in 3Dsellers and returns the new product, including its id.
- Create Product Category
Creates a new product category in your 3Dsellers catalog.
- Generate Order Invoice
Generates the 3Dsellers PDF invoice for an order (optionally a JPEG of the first page) and returns short-lived download links.
- Get Order Invoice
Returns fresh download links for the invoice already on file for an order, without generating a new one. The links expire after 5 minutes.
- Get Product
Returns one catalog product by its id, including price, inventory, images, custom attributes and tags.
- List Orders
Returns the orders of one 3Dsellers seller account, optionally filtered by order number, SKU, status, channel, import date, saved segment or tags.
- List Product Categories
Returns the product categories in your 3Dsellers catalog, optionally filtered by name.
- List Product Listings
Returns the channel-specific product listings in your 3Dsellers account, optionally filtered by channel, seller, SKU, product, status or tags.
- Set Listing Quantity
Sets the warehouse stock of a single non-variation listing, either to an absolute quantity or by a signed adjustment, and queues the marketplace update.
- Set Variation Quantity
Sets the warehouse (on-hand) quantity of one variation on a multi-variation listing and queues the marketplace update.
- Ship Order
Sends a carrier and tracking number for an order to its marketplace and marks the order shipped. The tracking reaches the buyer.
- Update Product
Updates an existing product in your 3Dsellers catalog. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Request Tracker (RT) and 3Dsellers, answered
What can start an automation from Request Tracker (RT)?
Any of Request Tracker (RT)'s 3 triggers in the catalog, including Ticket Created, Ticket Status Changed and Ticket Correspondence. Describe the moment in plain language and your agent picks the right one.
What can your agent do in 3Dsellers when something happens in Request Tracker (RT)?
Any of 3Dsellers's 14 actions, including Create Product, Create Product Category, Update Product and Generate Order Invoice. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from 3Dsellers to Request Tracker (RT)?
3Dsellers has no triggers in the catalog today, so automations start in Request Tracker (RT). If you need the other direction, ask: your agent reads 3Dsellers's API documentation and adds it.
Do I have to build a connector for Request Tracker (RT) or 3Dsellers?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.