# Connect Reply and Square

When **New Email Opened** fires in [Reply](https://apiant.ai/connections/reply), your agent runs **Add order** in [Square](https://apiant.ai/connections/square), or **New order** in Square to **Add contact list** in Reply. Describe the whole flow and it is built, tested on every scenario and kept running.

Reply **7** triggers Reply **16** actions Square **3** triggers Square **19** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Reply and Square to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Reply and Square can do together

### From Reply to Square

- When **New Email Opened** in Reply then **Add order** in Square
- When **New Emails Sent** in Reply then **Create customer** in Square

### From Square to Reply

- When **New order** in Square then **Add contact list** in Reply
- When **New or updated customer** in Square then **Add note to contact** in Reply

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Reply and Square

## Triggers and actions 10 triggers · 35 actions

- Trigger

**Inbox Category Set for Reply**

Triggers when an email reply in Reply is given an inbox category, automatically or by a user.

- Trigger

**New Email Opened**

Triggers when a contact opens a tracked email sent from Reply.

- Trigger

**New Emails Sent**

Triggers when Reply sends an email from a sequence step.

- Trigger

**New Link Clicked**

Triggers when a recipient clicks a tracked link in an email sent from Reply.

- Trigger

**New Person Bounce**

Triggers when an email sent from Reply bounces or is rejected by the recipient's mail server.

- Trigger

**New Person Opt Out**

Triggers when a contact opts out of outreach in Reply (unsubscribe link, manual opt-out, or marked Do Not Contact).

- Trigger

**Prospect Finished**

Triggers when a contact's participation in a Reply sequence ends — completed, replied, bounced, opted out, or finished manually.

- Action

**Add contact list**

Creates a new contact list in Reply, optionally shared with your team.

- Action

**Add note to contact**

Adds a note to a contact's timeline in Reply.

- Action

**Add sequence**

Creates a new sequence in Reply with its steps, schedule, sending accounts and settings.

- Action

**Create\Update Person**

Creates a Reply contact, or updates the existing contact with the same email address.

- Action

**Delete contact**

Deletes a contact from your Reply account.

- Action

**Find contacts by criteria**

Returns the contacts that match a search term and/or field rules, optionally scoped to a contact list, sequence or sequence step.

- Action

**Get contact**

Returns one Reply contact by its id, including profile details, owner, opt-out, call and meeting status, stage and custom fields.

- Action

**Get sequence**

Returns one sequence in full: name, status, owner, schedule, settings, connected email and LinkedIn accounts, and its steps.

- Action

**List contact lists**

Returns the contact lists you own plus those shared with your team, optionally filtered by name.

- Action

**List contacts**

Returns your Reply contacts, optionally narrowed to one email address or LinkedIn profile URL.

- Action

**List inbox categories**

Returns the inbox categories you can file conversations under.

- Action

**List Sequence Contacts**

Returns the contacts enrolled in a sequence, with each contact's status, current step, added date, opt-out and call status.

- Action

**List sequences**

Returns the sequences in your Reply account, optionally filtered by status, owner, folder, archive state or name.

- Action

**Mark as Finished**

Marks one or more contacts as finished in every sequence they are in, so they receive no further sequence steps.

- Action

**Remove Person From Campaign**

Removes a contact from a sequence so they stop progressing through it. The contact and their history stay in your Reply account.

- Action

**Send Test Webhook Event**

Sends a test event from an existing Reply webhook subscription to its configured URL.

- Trigger

**New order**

Triggered when a new order is created at the specified location.

- Trigger

**New or updated customer**

Triggered when a customer is created or updated.

- Trigger

**New payment**

Triggered when a new payment is received.

- Action

**Add catalog object**

Creates a catalog object (item, variation, category, tax, discount, modifier list and more) in the Square catalog.

- Action

**Add order**

Creates a new Square order at a location, with optional line items, taxes, discounts, service charges and a fulfillment.

- Action

**Add payment**

Creates a payment: charges a card or payment token, or records a cash or external payment the seller received outside Square.

- Action

**Add refund**

Refund a payment.

- Action

**Cancel payment**

Cancels (voids) a Square payment that is still in the APPROVED status, i.e. a delayed-capture payment that has not been completed.

- Action

**Create customer**

Creates a new customer profile.

- Action

**Delete catalog object**

Deletes a Square catalog object by ID, along with any objects that depend on it (for example an item's variations).

- Action

**Delete customer**

Deletes a customer profile by ID.

- Action

**Find catalog object**

Retrieves a catalog object (item, variation, etc.) by ID.

- Action

**Find customer**

Returns customer details for the specified customer ID.

- Action

**Find order**

Retrieves an order by ID.

- Action

**Find payment**

Retrieves a payment by ID.

- Action

**List locations**

Lists all business locations for the connected Square account.

- Action

**List payments**

Lists payments for the connected merchant, newest first.

- Action

**Search catalog objects**

Searches catalog objects by type (ITEM, CATEGORY, etc.).

- Action

**Search customers**

Searches customer profiles by email, phone, or reference ID.

- Action

**Search orders**

Searches orders for the specified location(s).

- Action

**Update customer**

Updates an existing customer profile.

- Action

**Update order**

Updates an open Square order by adding or replacing fields, or clearing them. Completed or canceled orders cannot be updated.

## Each app on its own

- [ **Reply** Reply is a sales automation platform that puts outreach on autopilot, while still making each communication...](https://apiant.ai/connections/reply)
- [ **Square** Square is a commerce platform for payments, point of sale, orders, customers, catalog, and invoices.](https://apiant.ai/connections/square)

Reviews

## What our customers say

## More from Reply

- [ **Reply to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/reply-to-salesforce)
- [ **Reply to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/reply-to-slack)
- [ **Reply to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/reply-to-stripe)
- [ **Reply to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/reply-to-shopify)
- [ **Reply to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/reply-to-trello)
- [ **Reply to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/reply-to-zoom)

## More into Square

- [ **Shopify to Square** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-square)
- [ **Intercom to Square** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-square)
- [ **JotForm to Square** JotForm is a web-based WYSIWYG form builder. Create forms, integrate them into your site, and collect...](https://apiant.ai/connect/jotform-to-square)
- [ **OpenAI to Square** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-square)
- [ **Capsule CRM to Square** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-square)
- [ **LeanKit to Square** LeanKit is a Kanban-style project and work management platform. Manage boards, cards, lanes, and users.](https://apiant.ai/connect/leankit-to-square)

Questions

## Reply and Square, answered

###

### What can start an automation from Reply?

Any of Reply's 7 triggers in the catalog, including New Email Opened, New Emails Sent, New Link Clicked and New Person Bounce. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Square when something happens in Reply?

Any of Square's 19 actions, including Create customer, Update customer, Update order and Add catalog object. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Square to Reply?

Yes. When something happens in Square, your agent can act in Reply too. This page covers both directions: Square's triggers and Reply's actions are listed here as well.

###

### Do I have to build a connector for Reply or Square?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
