Integration
Connect Reply to LiveChat
When New Email Opened fires in Reply, your agent runs Create Customer in LiveChat. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Reply and LiveChat to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Reply can start in LiveChat
When New Email Opened in Reply
then Create Customer in LiveChat
When New Emails Sent in Reply
then Send Message in LiveChat
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Reply and LiveChat
Triggers and actions 7 triggers · 36 actions
Trigger
Inbox Category Set for ReplyTriggers when an email reply in Reply is given an inbox category, automatically or by a user.
Trigger
New Email OpenedTriggers when a contact opens a tracked email sent from Reply.
Trigger
New Emails SentTriggers when Reply sends an email from a sequence step.
Trigger
New Link ClickedTriggers when a recipient clicks a tracked link in an email sent from Reply.
Trigger
New Person BounceTriggers when an email sent from Reply bounces or is rejected by the recipient's mail server.
Trigger
New Person Opt OutTriggers when a contact opts out of outreach in Reply (unsubscribe link, manual opt-out, or marked Do Not Contact).
Trigger
Prospect FinishedTriggers when a contact's participation in a Reply sequence ends — completed, replied, bounced, opted out, or finished manually.
Action
Add contact listCreates a new contact list in Reply, optionally shared with your team.
Action
Add note to contactAdds a note to a contact's timeline in Reply.
Action
Add sequenceCreates a new sequence in Reply with its steps, schedule, sending accounts and settings.
Action
Create\Update PersonCreates a Reply contact, or updates the existing contact with the same email address.
Action
Delete contactDeletes a contact from your Reply account.
Action
Find contacts by criteriaReturns the contacts that match a search term and/or field rules, optionally scoped to a contact list, sequence or sequence step.
Action
Get contactReturns one Reply contact by its id, including profile details, owner, opt-out, call and meeting status, stage and custom fields.
Action
Get sequenceReturns one sequence in full: name, status, owner, schedule, settings, connected email and LinkedIn accounts, and its steps.
Action
List contact listsReturns the contact lists you own plus those shared with your team, optionally filtered by name.
Action
List contactsReturns your Reply contacts, optionally narrowed to one email address or LinkedIn profile URL.
Action
List inbox categoriesReturns the inbox categories you can file conversations under.
Action
List Sequence ContactsReturns the contacts enrolled in a sequence, with each contact's status, current step, added date, opt-out and call status.
Action
List sequencesReturns the sequences in your Reply account, optionally filtered by status, owner, folder, archive state or name.
Action
Mark as FinishedMarks one or more contacts as finished in every sequence they are in, so they receive no further sequence steps.
Action
Remove Person From CampaignRemoves a contact from a sequence so they stop progressing through it. The contact and their history stay in your Reply account.
Action
Send Test Webhook EventSends a test event from an existing Reply webhook subscription to its configured URL.
Action
Create AgentCreate a new agent (Configuration API).
Action
Create CustomerCreate a customer record (Agent Chat API).
Action
Create GroupCreate a new group/department (Configuration API).
Action
Deactivate ChatDeactivate (close) an active chat (Agent Chat API).
Action
Delete AgentDelete an agent by login/email (Configuration API).
Action
Delete GroupDelete a group/department by id (Configuration API).
Action
Get AgentGet a single agent by login/email (Configuration API).
Action
Get ChatGet a chat with its threads (Agent Chat API).
Action
Get CustomerReturns a customer by id: name, email, state and visit statistics.
Action
List AgentsList all agents on the LiveChat account (Configuration API).
Action
List ArchivesList archived (finished) chats (Agent Chat API).
Action
List ChatsList chats (active and inactive) accessible to the requester (Agent Chat API).
Action
List GroupsList all groups (departments) on the account (Configuration API).
Action
Send MessageSend a text message into a chat (Agent Chat API send_event).
Action
Start ChatStart a new chat (Agent Chat API).
Action
Tag Chat ThreadAdd a tag to a chat thread (Agent Chat API).
Action
Transfer ChatTransfer a chat to an agent or group (Agent Chat API).
Action
Update AgentUpdate an existing agent (Configuration API).
Action
Update CustomerUpdate a customer record (Agent Chat API).
Action
Update GroupUpdate a group/department (Configuration API).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Reply
Reply to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Reply to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Reply to StripeStripe is a payment processing platform for online businesses.
Reply to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Reply to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Reply to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into LiveChat
SendGrid to LiveChatSendGrid by Twilio — email delivery and marketing platform.
Bitly to LiveChatBitly is a link-management platform for shortening, branding, and tracking URLs.
Pinata to LiveChatPinata is the simplest way to upload and manage files on IPFS.
Smartsheet to LiveChatSmartsheet is a work execution platform for managing sheets, rows, and columns.
HubSpot to LiveChatHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to LiveChatSalesforce is a leading enterprise customer relationship management (CRM) platform.
Questions
Reply and LiveChat, answered
What can start an automation from Reply?
Any of Reply's 7 triggers in the catalog, including New Email Opened, New Emails Sent, New Link Clicked and New Person Bounce. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveChat when something happens in Reply?
Any of LiveChat's 20 actions, including Create Agent, Create Customer, Create Group and Send Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveChat to Reply?
LiveChat has no triggers in the catalog today, so automations start in Reply. If you need the other direction, ask: your agent reads LiveChat's API documentation and adds it.
Do I have to build a connector for Reply or LiveChat?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.