---
title: "Connect Reply to Fergus - APIANT.ai"
description: "When \"New Email Opened\" fires in Reply, your agent runs \"Add Contact\" in Fergus."
canonical: "https://apiant.ai/connect/reply-to-fergus"
---

# Connect Reply to Fergus

When **New Email Opened** fires in [Reply](https://apiant.ai/connections/reply), your agent runs **Add Contact** in [Fergus](https://apiant.ai/connections/fergus). Describe the whole flow and it is built, tested on every scenario and kept running.

Reply **7** triggers Reply **16** actions Fergus **31** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Reply and Fergus to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Reply can start in Fergus

- When **New Email Opened** in Reply then **Add Contact** in Fergus
- When **New Emails Sent** in Reply then **Add Task** in Fergus

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Reply and Fergus

## Triggers and actions 7 triggers · 47 actions

- Trigger

**Inbox Category Set for Reply**

Triggers when an email reply in Reply is given an inbox category, automatically or by a user.

- Trigger

**New Email Opened**

Triggers when a contact opens a tracked email sent from Reply.

- Trigger

**New Emails Sent**

Triggers when Reply sends an email from a sequence step.

- Trigger

**New Link Clicked**

Triggers when a recipient clicks a tracked link in an email sent from Reply.

- Trigger

**New Person Bounce**

Triggers when an email sent from Reply bounces or is rejected by the recipient's mail server.

- Trigger

**New Person Opt Out**

Triggers when a contact opts out of outreach in Reply (unsubscribe link, manual opt-out, or marked Do Not Contact).

- Trigger

**Prospect Finished**

Triggers when a contact's participation in a Reply sequence ends — completed, replied, bounced, opted out, or finished manually.

- Action

**Add contact list**

Creates a new contact list in Reply, optionally shared with your team.

- Action

**Add note to contact**

Adds a note to a contact's timeline in Reply.

- Action

**Add sequence**

Creates a new sequence in Reply with its steps, schedule, sending accounts and settings.

- Action

**Create\Update Person**

Creates a Reply contact, or updates the existing contact with the same email address.

- Action

**Delete contact**

Deletes a contact from your Reply account.

- Action

**Find contacts by criteria**

Returns the contacts that match a search term and/or field rules, optionally scoped to a contact list, sequence or sequence step.

- Action

**Get contact**

Returns one Reply contact by its id, including profile details, owner, opt-out, call and meeting status, stage and custom fields.

- Action

**Get sequence**

Returns one sequence in full: name, status, owner, schedule, settings, connected email and LinkedIn accounts, and its steps.

- Action

**List contact lists**

Returns the contact lists you own plus those shared with your team, optionally filtered by name.

- Action

**List contacts**

Returns your Reply contacts, optionally narrowed to one email address or LinkedIn profile URL.

- Action

**List inbox categories**

Returns the inbox categories you can file conversations under.

- Action

**List Sequence Contacts**

Returns the contacts enrolled in a sequence, with each contact's status, current step, added date, opt-out and call status.

- Action

**List sequences**

Returns the sequences in your Reply account, optionally filtered by status, owner, folder, archive state or name.

- Action

**Mark as Finished**

Marks one or more contacts as finished in every sequence they are in, so they receive no further sequence steps.

- Action

**Remove Person From Campaign**

Removes a contact from a sequence so they stop progressing through it. The contact and their history stay in your Reply account.

- Action

**Send Test Webhook Event**

Sends a test event from an existing Reply webhook subscription to its configured URL.

- Action

**Add Calendar Event**

Creates a new calendar event/booking.

- Action

**Add Contact**

Creates a new contact.

- Action

**Add Note**

Creates a new note against a record.

- Action

**Add Quote**

Creates a new draft quote on a Fergus job. Supported for jobs whose job type is Quote or Estimate.

- Action

**Add Task**

Creates a new task in Fergus, optionally linked to a job and assigned to employees.

- Action

**Archive Site**

Archives a site in Fergus. The site can later be restored.

- Action

**Create Customer**

Creates a new customer.

- Action

**Create Job**

Creates a job in Fergus — an active job, a draft job, or a variation of an existing job.

- Action

**Create Site**

Creates a new site.

- Action

**Delete Customer**

Deletes a Fergus customer by ID.

- Action

**Edit Draft Job**

Updates a draft job in Fergus. Only draft jobs can be edited; leave a field blank to keep its current value.

- Action

**Finalize Draft Job**

Finalises a draft job in Fergus, turning it into an active job.

- Action

**Find All Quotes**

Returns up to 100 quotes from across all jobs that match the specified status and date criteria.

- Action

**Find Customer**

Returns the customers whose name, or main or billing contact's name, email or phone, contains the search text.

- Action

**Find Site**

Finds sites by name, city, postal code, or free-text search. Returns the first page of matches (up to 10).

- Action

**Get Calendar Event**

Returns a single Fergus calendar event by its ID, including title, start/end times, event type, assigned user, linked job/job phase and recurrence details.

- Action

**Get Contact**

Returns a single Fergus contact (customer or site contact) by its ID, including name, position, company and contact items.

- Action

**Get Customer by ID**

Returns a Fergus customer by its ID.

- Action

**Get Customer Invoice**

Retrieves a customer invoice by ID.

- Action

**Get Job by ID**

Retrieves a specific job using its unique ID.

- Action

**Get Quotes for Job**

Returns all quotes for a Fergus job, optionally filtered by status.

- Action

**Get Site by ID**

Retrieves a specific site using its unique ID.

- Action

**List Contacts**

Lists contacts, with optional filtering.

- Action

**List Customer Invoices**

Lists customer invoices, with optional filtering.

- Action

**List Notes**

Returns the notes (with their replies) attached to a Fergus record.

- Action

**List Tasks**

Lists the company's tasks, optionally filtered by status, assigned employee, job, due date range or overdue state.

- Action

**Update Contact**

Updates an existing customer contact or site contact in Fergus.

- Action

**Update Customer**

Updates an existing customer's details.

- Action

**Update Quote**

Updates a draft quote on a Quote or Estimate job in Fergus: title, description and its sections with line items.

- Action

**Update Site**

Updates an existing site's details.

- Action

**Update Task**

Updates a task's description, due date, or assigned employees in Fergus. The job a task is linked to cannot be changed.

## Each app on its own

- [ **Reply** Reply is a sales automation platform that puts outreach on autopilot, while still making each communication...](https://apiant.ai/connections/reply)
- [ **Fergus** Fergus is a job management software for plumbers, electricians and other trades.](https://apiant.ai/connections/fergus)

Reviews

## What our customers say

## More from Reply

- [ **Reply to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/reply-to-salesforce)
- [ **Reply to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/reply-to-slack)
- [ **Reply to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/reply-to-stripe)
- [ **Reply to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/reply-to-shopify)
- [ **Reply to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/reply-to-trello)
- [ **Reply to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/reply-to-zoom)

## More into Fergus

- [ **Outlook to Fergus** Outlook is Microsoft's email and calendaring platform integrating contacts and scheduling, enabling users to...](https://apiant.ai/connect/outlook-to-fergus)
- [ **HubSpot to Fergus** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-fergus)
- [ **Salesforce to Fergus** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-fergus)
- [ **Slack to Fergus** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-fergus)
- [ **Google Sheets to Fergus** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-fergus)
- [ **Gmail to Fergus** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-fergus)

Questions

## Reply and Fergus, answered

###

### What can start an automation from Reply?

Any of Reply's 7 triggers in the catalog, including New Email Opened, New Emails Sent, New Link Clicked and New Person Bounce. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Fergus when something happens in Reply?

Any of Fergus's 31 actions, including Create Customer, Create Job, Create Site and Update Contact. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Fergus to Reply?

Fergus has no triggers in the catalog today, so automations start in Reply. If you need the other direction, ask: your agent reads Fergus's API documentation and adds it.

###

### Do I have to build a connector for Reply or Fergus?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Reply and Fergus without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
