---
title: "Connect RepairDesk and Webex Teams - APIANT.ai"
description: "When \"Inventory Updated\" fires in RepairDesk, your agent runs \"Add message\" in Webex Teams."
canonical: "https://apiant.ai/connect/repairdesk-to-webex-teams"
---

# Connect RepairDesk and Webex Teams

When **Inventory Updated** fires in [RepairDesk](https://apiant.ai/connections/repairdesk), your agent runs **Add message** in [Webex Teams](https://apiant.ai/connections/webex-teams), or **New membership** in Webex Teams to **Create a New Invoice** in RepairDesk. Describe the whole flow and it is built, tested on every scenario and kept running.

RepairDesk **9** triggers RepairDesk **7** actions Webex Teams **2** triggers Webex Teams **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want RepairDesk and Webex Teams to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What RepairDesk and Webex Teams can do together

### From RepairDesk to Webex Teams

- When **Inventory Updated** in RepairDesk then **Add message** in Webex Teams
- When **New Customer** in RepairDesk then **Update message** in Webex Teams

### From Webex Teams to RepairDesk

- When **New membership** in Webex Teams then **Create a New Invoice** in RepairDesk
- When **New message** in Webex Teams then **Create a New Ticket** in RepairDesk

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with RepairDesk and Webex Teams

## Triggers and actions 11 triggers · 23 actions

- Trigger

**Employee Commission**

Triggers when an employee's payroll report row (pay period, commissions and net pay) appears or changes.

- Trigger

**Inventory Updated**

Triggers when an inventory item is added or changed (stock, price, name or other details).

- Trigger

**New Customer**

Triggers when a new customer is added in RepairDesk.

- Trigger

**New Inventory Item**

Triggers when a new inventory item is added in RepairDesk.

- Trigger

**New Invoice**

Triggers when a new invoice is created in RepairDesk.

- Trigger

**New Lead**

Triggers when a new lead (appointment) is created in RepairDesk.

- Trigger

**New Payment Added**

Triggers when a payment is recorded against an invoice in your RepairDesk store today.

- Trigger

**New Ticket**

Triggers when a new repair ticket is created in RepairDesk.

- Trigger

**Ticket Status Change**

Triggers when the repair status of a device on a ticket changes (checks the 1000 most recently created tickets).

- Action

**Add Payment**

Records a payment against an existing RepairDesk invoice.

- Action

**Create a New Invoice**

Creates a new invoice for a customer in RepairDesk with the given line items.

- Action

**Create a New Ticket**

Creates a repair ticket in RepairDesk for a customer, with one or more device line items.

- Action

**Create Customer**

Creates a new customer in RepairDesk with their contact details and address.

- Action

**Create Lead**

Creates a lead (appointment) in RepairDesk with the customer's contact details and the devices they want repaired.

- Action

**Find Customer**

Finds customers whose name, phone, email, postcode, city, organization or driving licence matches a keyword, optionally narrowed by referral source.

- Action

**Update Ticket**

Updates a repair ticket's summary (customer, discount, totals) and its line items (devices), including their parts, conditions and images.

- Trigger

**New membership**

Triggers when a person is added to a Webex space.

- Trigger

**New message**

Triggers when a new message is posted in a Webex space you are in.

- Action

**Add membership**

Adds a person to a Webex space (room) by person ID or email, optionally as a moderator, and returns the new membership.

- Action

**Add message**

Posts a message to a Webex space, or sends a direct message to a person, with optional text, markdown, a file or an adaptive card.

- Action

**Add room**

Creates a new Webex space (room), optionally inside a team.

- Action

**Add team**

Creates a new team in Webex. The person creating it becomes the team's moderator.

- Action

**Delete membership**

Removes a person from a Webex space by deleting their membership.

- Action

**Delete message**

Deletes a message from a Webex space.

- Action

**Delete room**

Deletes a Webex space (room) by its ID, along with its messages.

- Action

**Find people by email or name**

Finds Webex people by email address or display name and returns the matching people.

- Action

**Get message**

Returns the details of a single Webex message, including its text, room and sender.

- Action

**Get person**

Returns the details of a Webex person, such as their name, email addresses, avatar and status.

- Action

**Get room**

Returns the details of a Webex space, such as its title, type, team and creation date.

- Action

**List memberships**

Returns the memberships of a Webex space, or the spaces a person belongs to.

- Action

**List messages**

Returns the messages in a Webex space, newest first, optionally limited to replies in a thread, messages mentioning someone, or messages before a given time or message.

- Action

**List rooms**

Returns the Webex spaces (rooms) the authenticated user belongs to, optionally filtered by team or space type and sorted.

- Action

**Update message**

Edits the text of a message you previously posted in a Webex space.

- Action

**Update room**

Updates a Webex space's title and settings, such as locking it, making it public, or setting it to announcement-only.

## Each app on its own

- [ **RepairDesk** RepairDesk is an all-in-one repair shop management platform that helps cell phone repair shops easily manage...](https://apiant.ai/connections/repairdesk)
- [ **Webex Teams** Video conferencing and team messaging platform with APIs for meetings, calling, and chat integrations.](https://apiant.ai/connections/webex-teams)

Reviews

## What our customers say

## More from RepairDesk

- [ **RepairDesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/repairdesk-to-salesforce)
- [ **RepairDesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/repairdesk-to-slack)
- [ **RepairDesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/repairdesk-to-stripe)
- [ **RepairDesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/repairdesk-to-shopify)
- [ **RepairDesk to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/repairdesk-to-trello)
- [ **RepairDesk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/repairdesk-to-zoom)

## More into Webex Teams

- [ **HubSpot to Webex Teams** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-webex-teams)
- [ **Salesforce to Webex Teams** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-webex-teams)
- [ **Slack to Webex Teams** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-webex-teams)
- [ **Google Sheets to Webex Teams** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-webex-teams)
- [ **Gmail to Webex Teams** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-webex-teams)
- [ **Google Calendar to Webex Teams** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-webex-teams)

Questions

## RepairDesk and Webex Teams, answered

###

### What can start an automation from RepairDesk?

Any of RepairDesk's 9 triggers in the catalog, including Inventory Updated, New Customer, New Inventory Item and New Invoice. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Webex Teams when something happens in RepairDesk?

Any of Webex Teams's 16 actions, including Update message, Update room, Add membership and Add message. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Webex Teams to RepairDesk?

Yes. When something happens in Webex Teams, your agent can act in RepairDesk too. This page covers both directions: Webex Teams's triggers and RepairDesk's actions are listed here as well.

###

### Do I have to build a connector for RepairDesk or Webex Teams?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use RepairDesk and Webex Teams without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
