Connect RepairDesk and Timely Time Tracking

Both apps 43RepairDesk 16Timely Time Tracking 27

• Trigger
  Employee Commission

  Triggers when an employee's payroll report row (pay period, commissions and net pay) appears or changes.

• Trigger
  Inventory Updated

  Triggers when an inventory item is added or changed (stock, price, name or other details).

• Trigger
  New Customer

  Triggers when a new customer is added in RepairDesk.

• Trigger
  New Inventory Item

  Triggers when a new inventory item is added in RepairDesk.

• Trigger
  New Invoice

  Triggers when a new invoice is created in RepairDesk.

• Trigger
  New Lead

  Triggers when a new lead (appointment) is created in RepairDesk.

• Trigger
  New Payment Added

  Triggers when a payment is recorded against an invoice in your RepairDesk store today.

• Trigger
  New Ticket

  Triggers when a new repair ticket is created in RepairDesk.

• Trigger
  Ticket Status Change

  Triggers when the repair status of a device on a ticket changes (checks the 1000 most recently created tickets).

• Action
  Add Payment

  Records a payment against an existing RepairDesk invoice.

• Action
  Create a New Invoice

  Creates a new invoice for a customer in RepairDesk with the given line items.

• Action
  Create a New Ticket

  Creates a repair ticket in RepairDesk for a customer, with one or more device line items.

• Action
  Create Customer

  Creates a new customer in RepairDesk with their contact details and address.

• Action
  Create Lead

  Creates a lead (appointment) in RepairDesk with the customer's contact details and the devices they want repaired.

• Action
  Find Customer

  Finds customers whose name, phone, email, postcode, city, organization or driving licence matches a keyword, optionally narrowed by referral source.

• Action
  Update Ticket

  Updates a repair ticket's summary (customer, discount, totals) and its line items (devices), including their parts, conditions and images.

• Trigger
  New Client

  Triggered when a new client is created

• Trigger
  New or Updated Person

  Triggered when a person is created or updated in Timely

• Trigger
  New or Updated Project

  Triggers when a project is created or updated.

• Trigger
  New or Updated Time Entry

  Triggers when time entries are created or updated.

• Trigger
  New Project

  Triggered when a new project is created

• Trigger
  New Time Entry

  Triggered when a new time entry is created

• Trigger
  New Workspace

  Triggers when a workspace is created.

• Trigger
  Project Updated (Only Admin Users)

  Triggers when any project is updated in Timely. Fires for ALL project changes (name, budget, rate, archive, labels, users, etc. Can only be used by Timely Admin users. WARNING: avoid chaining this trigger to actions that write back to the same project (e. g. via "Update Project Name") in the source system without a guard — that can create an infinite update loop.

• Action
  Add tag

  Create a tag.

• Action
  Create Client

  Creates a Client

• Action
  Create Person

  Creates a new person in the workspace.

• Action
  Create Project

  Creates a project.

• Action
  Create Task

  Creates a task.

• Action
  Delete project

  Delete a project.

• Action
  Delete time entry

  Delete a time entry.

• Action
  Find Client

  Returns the clients in a Timely workspace whose name matches the given text.

• Action
  Find Project

  Returns the projects whose name contains the specified text.

• Action
  Find Tag List and Tag

  Finds a tag list and a specific tag if specified.

• Action
  Find time entries by criteria

  Search time entries by date range, user, project.

• Action
  Find User

  Finds a User

• Action
  Get Task

  Retrieves a single task (forecast) by its id.

• Action
  Log Time Entry

  Logs a new time entry against a project.

• Action
  Start timer

  Start the timer on a time entry.

• Action
  Stop timer

  Stop the running timer on a time entry.

• Action
  Update client

  Update a client.

• Action
  Update Project Name

  Updates only the name of an existing project. Look up the project by Timely Project ID or by External ID (recommended when the source-of-truth system stores the Timely external_id, e.g. NetSuite).

• Action
  Update time entry

  Update a logged time entry.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.