--- title: "Connect RepairDesk to Synchroteam - APIANT.ai" description: "When \"Inventory Updated\" fires in RepairDesk, your agent runs \"Create Customer\" in Synchroteam." canonical: "https://apiant.ai/connect/repairdesk-to-synchroteam" --- # Connect RepairDesk to Synchroteam When **Inventory Updated** fires in [RepairDesk](https://apiant.ai/connections/repairdesk), your agent runs **Create Customer** in [Synchroteam](https://apiant.ai/connections/synchroteam). Describe the whole flow and it is built, tested on every scenario and kept running. RepairDesk **9** triggers RepairDesk **7** actions Synchroteam **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want RepairDesk and Synchroteam to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What RepairDesk can start in Synchroteam - When **Inventory Updated** in RepairDesk then **Create Customer** in Synchroteam - When **New Customer** in RepairDesk then **Get or Create Customer** in Synchroteam Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with RepairDesk and Synchroteam ## Triggers and actions 9 triggers ยท 19 actions - Trigger **Employee Commission** Triggers when an employee's payroll report row (pay period, commissions and net pay) appears or changes. - Trigger **Inventory Updated** Triggers when an inventory item is added or changed (stock, price, name or other details). - Trigger **New Customer** Triggers when a new customer is added in RepairDesk. - Trigger **New Inventory Item** Triggers when a new inventory item is added in RepairDesk. - Trigger **New Invoice** Triggers when a new invoice is created in RepairDesk. - Trigger **New Lead** Triggers when a new lead (appointment) is created in RepairDesk. - Trigger **New Payment Added** Triggers when a payment is recorded against an invoice in your RepairDesk store today. - Trigger **New Ticket** Triggers when a new repair ticket is created in RepairDesk. - Trigger **Ticket Status Change** Triggers when the repair status of a device on a ticket changes (checks the 1000 most recently created tickets). - Action **Add Payment** Records a payment against an existing RepairDesk invoice. - Action **Create a New Invoice** Creates a new invoice for a customer in RepairDesk with the given line items. - Action **Create a New Ticket** Creates a repair ticket in RepairDesk for a customer, with one or more device line items. - Action **Create Customer** Creates a new customer in RepairDesk with their contact details and address. - Action **Create Lead** Creates a lead (appointment) in RepairDesk with the customer's contact details and the devices they want repaired. - Action **Find Customer** Finds customers whose name, phone, email, postcode, city, organization or driving licence matches a keyword, optionally narrowed by referral source. - Action **Update Ticket** Updates a repair ticket's summary (customer, discount, totals) and its line items (devices), including their parts, conditions and images. - Action **Create Customer** Create a new customer - Action **Create Equipment** Create a new equipment - Action **Create Job** Creates a new Job - Action **Create Site** Creates a new site - Action **Delete Customer** Deletes a Synchroteam customer identified by its id, your own reference id, or its name. A deleted customer can be restored in Synchroteam. - Action **Delete Equipment** Deletes a piece of equipment in Synchroteam, identified by its Synchroteam id or your own My ID. - Action **Delete Job** Deletes a job in Synchroteam, identified by its Synchroteam id, job number, or your own reference id. - Action **Delete Site** Deletes a Synchroteam site by its id, your own reference id (myId), or its name. - Action **Get or Create Customer** Finds a Synchroteam customer by exact name (optionally also by your reference id and contact email) and returns it; creates the customer when none matches. - Action **Get or Create Job** Looks up a job by your own reference id (My ID) and returns it; if none exists, creates a new job with that reference. - Action **Get or Create Site** Get or Create a Site - Action **List Customers** Returns all customers, optionally filtered by name, email, active status or last-modified date. ## Each app on its own - [ **RepairDesk** RepairDesk is an all-in-one repair shop management platform that helps cell phone repair shops easily manage...](https://apiant.ai/connections/repairdesk) - [ **Synchroteam** Synchroteam is a Cloud-based Field Service Management application](https://apiant.ai/connections/synchroteam) Reviews ## What our customers say ## More from RepairDesk - [ **RepairDesk to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/repairdesk-to-salesforce) - [ **RepairDesk to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/repairdesk-to-slack) - [ **RepairDesk to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/repairdesk-to-stripe) - [ **RepairDesk to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/repairdesk-to-shopify) - [ **RepairDesk to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/repairdesk-to-trello) - [ **RepairDesk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/repairdesk-to-zoom) ## More into Synchroteam - [ **Etsy to Synchroteam** Etsy is a store that makes it easy to buy and sell handmade, vintage or uniquely manufactured goods online!](https://apiant.ai/connect/etsy-to-synchroteam) - [ **Kit to Synchroteam** Kit is an email marketing platform for professional bloggers.](https://apiant.ai/connect/kit-to-synchroteam) - [ **HubSpot to Synchroteam** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-synchroteam) - [ **Salesforce to Synchroteam** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-synchroteam) - [ **Slack to Synchroteam** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-synchroteam) - [ **Google Sheets to Synchroteam** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-synchroteam) Questions ## RepairDesk and Synchroteam, answered ### ### What can start an automation from RepairDesk? Any of RepairDesk's 9 triggers in the catalog, including Inventory Updated, New Customer, New Inventory Item and New Invoice. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Synchroteam when something happens in RepairDesk? Any of Synchroteam's 12 actions, including Create Customer, Create Equipment, Create Job and Create Site. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Synchroteam to RepairDesk? Synchroteam has no triggers in the catalog today, so automations start in RepairDesk. If you need the other direction, ask: your agent reads Synchroteam's API documentation and adds it. ### ### Do I have to build a connector for RepairDesk or Synchroteam? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use RepairDesk and Synchroteam without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.