Connect RepairDesk and ServeManager

Both apps 33RepairDesk 16ServeManager 17

• Trigger
  Employee Commission

  Triggers when an employee's payroll report row (pay period, commissions and net pay) appears or changes.

• Trigger
  Inventory Updated

  Triggers when an inventory item is added or changed (stock, price, name or other details).

• Trigger
  New Customer

  Triggers when a new customer is added in RepairDesk.

• Trigger
  New Inventory Item

  Triggers when a new inventory item is added in RepairDesk.

• Trigger
  New Invoice

  Triggers when a new invoice is created in RepairDesk.

• Trigger
  New Lead

  Triggers when a new lead (appointment) is created in RepairDesk.

• Trigger
  New Payment Added

  Triggers when a payment is recorded against an invoice in your RepairDesk store today.

• Trigger
  New Ticket

  Triggers when a new repair ticket is created in RepairDesk.

• Trigger
  Ticket Status Change

  Triggers when the repair status of a device on a ticket changes (checks the 1000 most recently created tickets).

• Action
  Add Payment

  Records a payment against an existing RepairDesk invoice.

• Action
  Create a New Invoice

  Creates a new invoice for a customer in RepairDesk with the given line items.

• Action
  Create a New Ticket

  Creates a repair ticket in RepairDesk for a customer, with one or more device line items.

• Action
  Create Customer

  Creates a new customer in RepairDesk with their contact details and address.

• Action
  Create Lead

  Creates a lead (appointment) in RepairDesk with the customer's contact details and the devices they want repaired.

• Action
  Find Customer

  Finds customers whose name, phone, email, postcode, city, organization or driving licence matches a keyword, optionally narrowed by referral source.

• Action
  Update Ticket

  Updates a repair ticket's summary (customer, discount, totals) and its line items (devices), including their parts, conditions and images.

• Trigger
  Invoice Issued

  Triggers when an invoice is issued.

• Trigger
  New Attempt

  Triggers when a new service attempt is logged on any job.

• Trigger
  New Company

  Triggers when a new company is added in ServeManager.

• Trigger
  New Job

  Triggers when a new job is created in ServeManager.

• Trigger
  New Note

  Triggers when a new note is added to any job.

• Action
  Cancel Job

  Cancels a job and records a cancellation note on it.

• Action
  Create Company

  Creates a company (client, law firm or process server) in ServeManager, optionally with a primary contact, address, email and phone.

• Action
  Delete Attempt

  Deletes a service attempt.

• Action
  Find Company

  Finds ServeManager companies by a text search over company and contact details, most reliably a full email address.

• Action
  Find Court Case

  Finds court cases by case number, plaintiff, defendant or court branch name.

• Action
  Find Job

  Finds jobs by a text search over company names, recipients, zip codes and other job details.

• Action
  Get Attempt

  Returns one service attempt by ID, including serve type, outcome, recipient and address.

• Action
  Get Court Case

  Returns one court case by ID, including its plaintiff, defendant, case number and court.

• Action
  Get Job

  Returns one ServeManager job by its ID, including recipient, status and client details.

• Action
  List Employees

  Lists the employees on your ServeManager account with their contact details and permission level.

• Action
  Update Company

  Updates a company's name, type, website or note. An address given here is added to the company; existing addresses are kept.

• Action
  Upload File

  Attaches a file from a public URL to an existing job, either as a document to be served or as a miscellaneous attachment. ServeManager downloads the file itself.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.