Integration
Connect Remindlo and SysAid
When Contact Updated fires in Remindlo, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Create Contact in Remindlo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Remindlo and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Remindlo and SysAid can do together
From Remindlo to SysAid
When Contact Updated in Remindlo
then Add Service Record Note in SysAid
When New Contact in Remindlo
then Create Service Record in SysAid
From SysAid to Remindlo
When New Service Record in SysAid
then Create Contact in Remindlo
When Service Record Updated in SysAid
then Find Contact in Remindlo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Remindlo and SysAid
Triggers and actions 5 triggers · 23 actions
Trigger
Campaign EnrolledTriggers when a contact is being enrolled to a campaign.
Trigger
Contact UpdatedTriggers when a contact in Remindlo was updated.
Trigger
New ContactTriggers when a new contact is created.
Action
Create ContactCreates a contact in Remindlo, or updates the existing one when the phone number or email already belongs to a contact. Optionally enrols the contact in campaigns in the same call.
Action
Enroll in CampaignEnrols an existing Remindlo contact in a reminder campaign. Enrolling the same contact twice is harmless and reports already_enrolled.
Action
Find CampaignReturns the SMS campaigns whose name matches the specified campaign name (case-insensitive).
Action
Find ContactFinds Remindlo contacts by email, phone, id, or a free-text search plus filters. Returns the matching contacts and the first match.
Action
Get Contact by IDFinds a specific contact based on its ID.
Action
List CampaignsLists every SMS-capable campaign in the Remindlo account.
Action
List ContactsLists contacts in your Remindlo account, newest first by default, with optional filters for search text, tags, consent, recurring status and due/created dates.
Trigger
New Service RecordTriggers when a new service record (incident or request) is created in SysAid.
Trigger
Service Record UpdatedTriggers when a service record (incident or request) is updated in SysAid.
Action
Add Service Record NoteAdds a note to a SysAid service record.
Action
Create CompanyCreates a new company in SysAid.
Action
Create End UserCreates a new end user in SysAid.
Action
Create Service RecordCreates a new service record (incident or request) in SysAid and returns it.
Action
Delete Service RecordPermanently deletes a SysAid service record.
Action
Get AgentReturns one SysAid agent by ID.
Action
Get CompanyReturns one SysAid company by ID.
Action
Get End UserReturns one SysAid end user by ID.
Action
Get Service RecordReturns one SysAid service record by its ID.
Action
List AgentsReturns a page of SysAid agents.
Action
List CompaniesReturns a page of companies in SysAid.
Action
List End UsersReturns a page of SysAid end users.
Action
List GroupsReturns a page of SysAid groups.
Action
Resolve Service RecordResolves a SysAid service record with a solution.
Action
Search Service RecordsFinds SysAid service records matching a text search, newest first.
Action
Update Service RecordUpdates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Remindlo and SysAid, answered
What can start an automation from Remindlo?
Any of Remindlo's 3 triggers in the catalog, including Contact Updated, New Contact and Campaign Enrolled. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Remindlo?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Remindlo?
Yes. When something happens in SysAid, your agent can act in Remindlo too. This page covers both directions: SysAid's triggers and Remindlo's actions are listed here as well.
Do I have to build a connector for Remindlo or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Remindlo and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.