Connect Relatel and Tidely

Both apps 49Relatel 22Tidely 27

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Trigger
  New Bank Account Transaction

  Triggers when a new transaction is added to a bank account.

• Trigger
  New Invoice

  Triggers when a new sales or purchase invoice is added.

• Action
  Create Category

  Creates an income or expense category.

• Action
  Delete Bank Account

  Deletes a bank account.

• Action
  Delete Bank Account Transaction

  Deletes a bank account transaction.

• Action
  Delete Category

  Deletes a category.

• Action
  Delete Invoice

  Deletes an invoice.

• Action
  Delete Plans

  Deletes all plan values of a category in a scenario.

• Action
  Get Bank Account

  Returns one bank account.

• Action
  Get Bank Account Transaction

  Returns one bank account transaction.

• Action
  Get Cashflow

  Returns the cashflow per period for a scenario and date range.

• Action
  Get Category

  Returns one category.

• Action
  Get Company

  Returns one company.

• Action
  Get Invoice

  Returns one invoice.

• Action
  Get Scenario

  Returns one planning scenario.

• Action
  Import Invoice

  Creates an invoice in Tidely.

• Action
  Import Plan

  Creates a plan value in Tidely.

• Action
  List Bank Account Balances

  Returns the daily balances of a bank account.

• Action
  List Bank Accounts

  Returns the company's bank accounts.

• Action
  List Bank Account Transactions

  Returns the transactions of a bank account.

• Action
  List Categories

  Returns the income and expense categories.

• Action
  List Companies

  Returns the companies the API key can access.

• Action
  List Scenarios

  Returns the company's planning scenarios.

• Action
  Update Bank Account

  Updates a bank account.

• Action
  Update Bank Account Transaction

  Updates a bank account transaction.

• Action
  Update Category

  Renames a category or changes its type.

• Action
  Update Invoice

  Updates an invoice's fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.