Connect Relatel and Tella

Both apps 37Relatel 23Tella 14

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Trigger
  New Video Created

  Fires instantly when a new video is created in your Tella workspace.

• Action
  Add Tag to Video

  Adds an existing tag to a Tella video. Requires edit access to the video; adding a private tag only affects the connected user's library.

• Action
  Add Video

  Creates a new Tella video from an uploaded video source; the source becomes the video's first clip.

• Action
  Add Video to Playlist

  Adds an existing video to a Tella playlist.

• Action
  Create Playlist

  Creates a new playlist in your workspace.

• Action
  Delete Playlist

  Permanently deletes a Tella playlist. Videos in the playlist are not deleted.

• Action
  Delete Video

  Permanently deletes a Tella video.

• Action
  Find Playlist

  Finds playlists whose name matches the name you give (case-insensitive) and returns the matches, with the first match broken out.

• Action
  Find Video

  Returns the videos whose title contains the specified name.

• Action
  Get Playlist

  Returns the details of a Tella playlist, including its name, description, access settings, number of videos and view link.

• Action
  Get Video

  Retrieves a Tella video's details, including chapters, transcript, thumbnails, exports, settings and links.

• Action
  Remove Video from Playlist

  Removes a video from a playlist by playlist ID and video ID.

• Action
  Update Playlist

  Updates an existing Playlist by ID, e.g. name/description.

• Action
  Update Video

  Update a Tella video's title, description, sharing and access settings, viewer options, subtitle styling, audio and canvas settings. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.