--- title: "Connect Relatel and SureCart - APIANT.ai" description: "When \"New Call\" fires in Relatel, your agent runs \"Add Customer\" in SureCart, or \"Affiliation Request Created\" in SureCart to \"Add contact\" in Relatel." canonical: "https://apiant.ai/connect/relatel-to-surecart" --- # Connect Relatel and SureCart When **New Call** fires in [Relatel](https://apiant.ai/connections/relatel), your agent runs **Add Customer** in [SureCart](https://apiant.ai/connections/surecart), or **Affiliation Request Created** in SureCart to **Add contact** in Relatel. Describe the whole flow and it is built, tested on every scenario and kept running. Relatel **4** triggers Relatel **19** actions SureCart **44** triggers SureCart **47** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Relatel and SureCart to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Relatel and SureCart can do together ### From Relatel to SureCart - When **New Call** in Relatel then **Add Customer** in SureCart - When **New message** in Relatel then **Update Customer** in SureCart ### From SureCart to Relatel - When **Affiliation Request Created** in SureCart then **Add contact** in Relatel - When **Customer Created** in SureCart then **Update contact** in Relatel Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Relatel and SureCart ## Triggers and actions 48 triggers · 66 actions - Trigger **New Call** Triggers when a new call is made or received in Relatel. - Trigger **New message** Triggered when a new message is sent or received in Relatel. - Trigger **New Smiley** Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel. - Trigger **New voicemail** Triggers when a new voicemail is left for an employee or reception. - Action **Add comment** Adds a comment to a contact in Relatel, optionally notifying a colleague. - Action **Add contact** Adds a new contact to your Relatel company and returns the new contact's id. - Action **Cloak Reception** Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls. - Action **Delete contact** Deletes a contact from your Relatel organization and returns Relatel's confirmation message. - Action **Dial call** Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number. - Action **Do Not Disturb** Turns Do Not Disturb on or off for the connected employee and returns the updated employee. - Action **Find contact by phone number** Finds a Relatel contact by its phone number and returns the contact's details. - Action **Get contact** Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID. - Action **Get employee** Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status. - Action **Join a Group** Adds the authenticated employee to an employee group and returns the group's details after joining. - Action **Leave a Group** Removes the authenticated employee from the chosen employee group and returns the group's details. - Action **List calls** Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call. - Action **List contacts** Returns the contacts in your Relatel account, optionally only those with a given phone number. - Action **List employee groups** Returns all employee groups in your Relatel account, with each group's name, presence status and member employees. - Action **List employees** Returns all employees in your Relatel company, including their phone numbers, presence and group memberships. - Action **List receptions** Returns all receptions (phone lines/queues) in the Relatel account. - Action **List voicemails** Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails. - Action **Send SMS** Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions. - Action **Update contact** Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact. - Trigger **Affiliation Request Approved** Triggers when a affiliation request is approved. - Trigger **Affiliation Request Created** Triggers when a affiliation request is created. - Trigger **Affiliation Request Denied** Triggers when a new affiliation request is denied. - Trigger **Cancellation Act Created** Triggers when a cancellation act is created. - Trigger **Cancellation Act Updated** Triggers when a cancellation act is updated. - Trigger **Customer Created** Triggers when a customer is created. - Trigger **Customer Updated** Triggers when a customer is updated. - Trigger **Fulfillment Created** Triggers when a fulfillment is created. - Trigger **Fulfillment Deleted** Triggers when a fulfillment is deleted. - Trigger **Fulfillment Updated** Triggers when a fulfillment is updated. - Trigger **Order Created** Triggers when a order is created. - Trigger **Order Delivered** Triggers when a order is delivered. - Trigger **Order Fulfilled** Triggers when a order is fulfilled. - Trigger **Order Paid** Triggers when a order is paid. - Trigger **Order Partially Fulfilled** Triggers when a order is partially fulfilled. - Trigger **Order Partially Shipped** Triggers when a order is partially shipped. - Trigger **Order Payment Failed** Triggers when a order payment fails. - Trigger **Order Processing** Triggers when a order becomes processing. - Trigger **Order Shipped** Triggers when a order is shipped. - Trigger **Order Unfulfilled** Triggers when a order is unfulfilled. - Trigger **Order Voided** Triggers when a order is voided. - Trigger **Payout Completed** Triggers when a payout is completed. - Trigger **Purchase Created** Triggers when a purchase is created. - Trigger **Purchase Invoked** Triggers when a purchase is invoked. - Trigger **Purchase Revoked** Triggers when a purchase is revoked. - Trigger **Purchase Updated** Triggers when a purchase is updated. - Trigger **Referral Approved** Triggers when a referral is approved. - Trigger **Referral Created** Triggers when a referral is created. - Trigger **Refund Created** Triggers when a refund is created. - Trigger **Refund Succeeded** Triggers when a refund succeeds. - Trigger **Return Request Completed** Triggers when a return request is completed. - Trigger **Return Request Created** Triggers when a return request is created. - Trigger **Return Request Deleted** Triggers when a return request is deleted. - Trigger **Return Request Opened** Triggers when a return request is opened. - Trigger **Return Request Updated** Triggers when a return request is updated. - Trigger **Subscription Active** Triggers when a subscription becomes active. - Trigger **Subscription Canceled** Triggers when a subscription is canceled. - Trigger **Subscription Completed** Triggers when a subscription is completed. - Trigger **Subscription Created** Triggers when a subscription is created. - Trigger **Subscription Past Due** Triggers when a subscription becomes past due. - Trigger **Subscription Renewed** Triggers when a subscription is renewed. - Trigger **Subscription Set to Cancel** Triggers when a subscription is set to cancel. - Trigger **Subscription Trialing** Triggers when a subscription becomes trialing. - Trigger **Subscription Updated** Triggers when a subscription is updated. - Action **Add Affiliation Request** Creates a pending affiliate application in your SureCart store. - Action **Add Customer** Creates a customer in your SureCart store. - Action **Add Payout** Creates a payout for an affiliate covering their approved, unpaid referral commissions up to an end date. - Action **Approve Affiliation Request** Approves a pending affiliate application, turning the applicant into an affiliate. - Action **Approve Referral** Approves a referral that is under review. - Action **Cancel Checkout** Cancels a checkout; its associated order and invoice are voided. - Action **Cancel Subscription** Cancels a subscription, either immediately or at the end of the current billing period. - Action **Complete Payout** Marks a processing affiliate payout as completed (paid). - Action **Complete Return Request** Marks an open return request as completed. - Action **Complete Subscription** Completes a fixed-length (finite) subscription immediately. - Action **Delete Fulfillment** Deletes a fulfillment, returning its order items to unfulfilled. - Action **Delete Return Request** Deletes a return request. - Action **Deny Affiliation Request** Denies a pending affiliate application. - Action **Finalize Checkout** Finalizes a draft checkout so it can be paid. - Action **Find Affiliation** Find an existing affiliation by ID. - Action **Find Affiliation Request** Find an existing affiliation request by ID. - Action **Find Cancellation Act** Find an existing cancellation act by ID. - Action **Find Checkout** Find an existing checkout by ID. - Action **Find Click** Find an existing click by ID. - Action **Find Coupon** Find an existing coupon by ID. - Action **Find Customer** Find an existing customer by ID. - Action **Find Fulfillment** Find an existing fulfillment by ID. - Action **Find Fulfillment Item** Find an existing fulfillment item by ID. - Action **Find Line Item** Find an existing line item by ID. - Action **Find Order** Find an existing order by ID. - Action **Find Payment Intent** Find an existing payment intent by ID. - Action **Find Payment Method** Find an existing payment method by ID. - Action **Find Payout** Find an existing payout by ID. - Action **Find Payout Group** Find an existing payout group by ID. - Action **Find Price** Find an existing price by ID. - Action **Find Product** Find an existing product by ID. - Action **Find Promotion** Find an existing promotion by ID. - Action **Find Purchase** Find an existing purchase by ID. - Action **Find Referral** Find an existing referral by ID. - Action **Find Referral Item** Find an existing referral item by ID. - Action **Find Refund** Find an existing refund by ID. - Action **Find Return Item** Find an existing return item by ID. - Action **Find Return Request** Find an existing return request by ID. - Action **Find Subscription** Find an existing subscription by ID. - Action **Find Tracking** Find an existing tracking by ID. - Action **Invoke Purchase** Re-activates a revoked purchase, restoring the customer's access to the product. - Action **Manually Pay Checkout** Marks a finalized checkout as paid outside SureCart, creating its paid order. - Action **Open Return Request** Re-opens a completed return request. - Action **Preserve Subscription** Records that a customer who started to cancel a subscription chose to keep it. - Action **Revoke Purchase** Revokes a customer's purchase, removing their access to the product. - Action **Update Customer** Updates an existing customer's name, email or phone in your SureCart store. - Action **Update Purchase** Schedules when a customer's purchase will be automatically revoked. ## Each app on its own - [ **Relatel** Create interesting integrations by using your Relatel events for actions.](https://apiant.ai/connections/relatel) - [ **SureCart** The new way to sell on WordPress. A simple yet powerful e-commerce platform designed to grow your business...](https://apiant.ai/connections/surecart) Reviews ## What our customers say ## More from Relatel - [ **Relatel to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/relatel-to-salesforce) - [ **Relatel to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/relatel-to-slack) - [ **Relatel to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/relatel-to-stripe) - [ **Relatel to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/relatel-to-shopify) - [ **Relatel to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/relatel-to-trello) - [ **Relatel to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/relatel-to-zoom) ## More into SureCart - [ **HubSpot to SureCart** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-surecart) - [ **Salesforce to SureCart** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-surecart) - [ **Google Sheets to SureCart** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-surecart) - [ **Gmail to SureCart** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-surecart) - [ **Google Calendar to SureCart** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-surecart) - [ **Google Drive to SureCart** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-surecart) Questions ## Relatel and SureCart, answered ### ### What can start an automation from Relatel? Any of Relatel's 4 triggers in the catalog, including New Call, New message, New Smiley and New voicemail. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in SureCart when something happens in Relatel? Any of SureCart's 47 actions, including Update Customer, Update Purchase, Add Affiliation Request and Add Customer. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from SureCart to Relatel? Yes. When something happens in SureCart, your agent can act in Relatel too. This page covers both directions: SureCart's triggers and Relatel's actions are listed here as well. ### ### Do I have to build a connector for Relatel or SureCart? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Relatel and SureCart without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.