Connect Relatel and Smily

Both apps 46Relatel 23Smily 23

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Trigger
  New And/Or Updated And/Or Canceled Booking

  Trigger when a booking is created and/or updated and/or canceled (with line item support).

• Trigger
  New And/Or Updated Client

  Trigger when a client is created and/or updated (with line item support).

• Trigger
  New And/Or Updated Payment

  Trigger when a payment is created and/or updated.

• Trigger
  New Inquiry

  Trigger when a new inquiry is created.

• Action
  Add booking

  Creates a booking (reservation, tentative hold or unavailable block) on a rental's calendar in Smily.

• Action
  Add payment

  Records a new payment against a booking in Smily.

• Action
  Add rental

  Creates a new rental property in your Smily account. Note that each rental added increases the account's monthly fee.

• Action
  Create Inquiry

  Creates an inquiry for a rental, recording a guest's contact details, requested dates and message.

• Action
  Create or Update Client

  Creates a new Smily client (guest), or updates an existing one when a client ID is given.

• Action
  Delete booking

  Cancels a booking in Smily so it no longer occupies the rental's calendar.

• Action
  Find Bookings in Date Range

  Returns the bookings that overlap a date range, optionally filtered by status, rental or client.

• Action
  Find Client by Email

  Finds Smily clients (guests) whose email address matches the one given, returning the matching client records.

• Action
  Find Payment

  Finds payments by their order ID (one or more, comma-separated).

• Action
  Get booking

  Returns a single booking (reservation) by its ID, including dates, status, guest counts, pricing and linked rental and client.

• Action
  Get client

  Returns a single client (guest) by ID, including their addresses, emails and phone numbers.

• Action
  Get rental

  Returns a single rental (property) by its ID, including its details, pricing, location and related record IDs.

• Action
  List bookings

  Returns the bookings in your Smily account, optionally filtered by dates, status, rental, client or last update time. By default only future, non-canceled bookings are returned.

• Action
  List clients

  Returns the clients (guests) in your Smily account, including their addresses, emails and phone numbers.

• Action
  List inquiries

  Returns the inquiries on your Smily account, including guest contact details, requested dates and party size.

• Action
  List payments

  Returns the payments recorded on your Smily account, optionally filtered by order ID.

• Action
  List rentals

  Returns the rentals (properties) in your Smily account, with their names, locations, capacity and pricing details.

• Action
  Update Booking

  Updates an existing booking (reservation) in Smily — dates, guest counts, prices, deposit, notes, tags and status flags — and returns the updated booking.

• Action
  Update rental

  Updates an existing rental property in Smily. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.