Connect Relatel to Plentymarkets

Both apps 43Relatel 23Plentymarkets 20

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Action
  Add contact

  Creates a new contact (customer, supplier or other contact type) in Plentymarkets.

• Action
  Add item

  Creates a new item in Plentymarkets, together with its main variation.

• Action
  Add order

  Creates an order in Plentymarkets with its order items, addresses and properties.

• Action
  Add payment

  Creates a payment in Plentymarkets with the given amount, currency, payment method and status.

• Action
  Add variation

  Creates a new variation on an existing item, with its number, name, prices, dimensions, stock settings and linked categories, units and attributes.

• Action
  Find items by criteria

  Finds items matching criteria such as name, ID, manufacturer, flags or update date.

• Action
  Find orders by criteria

  Searches orders matching the criteria you supply, such as order ID, status, contact data, item or document number, and returns the matching orders.

• Action
  Get contact

  Returns a single contact by its ID, optionally including its addresses and accounts.

• Action
  Get item

  Returns a single item by its ID, including its type, stock type, manufacturer, flags and marketplace settings.

• Action
  Get order

  Returns a single order by its ID, optionally with addresses, payments, comments and other related details.

• Action
  Get variation

  Returns one variation of an item, optionally with related data such as prices, barcodes, stock or properties.

• Action
  List categories

  Returns the categories in your Plentymarkets system, optionally filtered by type, parent, name, store or tag.

• Action
  List contacts

  Returns a page of contacts from your Plentymarkets system, optionally filtered by name, email, dates, type and more.

• Action
  List payments

  Returns the payments recorded in your plentymarkets system, with amount, currency, status and payment method.

• Action
  List stock

  Returns stock levels per variation and warehouse across all warehouses, optionally filtered by variation or last-updated date.

• Action
  List warehouses

  Returns the warehouses set up in your Plentymarkets system, optionally sorted by id, name or priority.

• Action
  Update contact

  Updates an existing contact in Plentymarkets, such as name, email, title or contact options.

• Action
  Update item

  Updates an existing item's settings, such as its stock type, manufacturer, condition, flags, and marketplace categories.

• Action
  Update order

  Updates an existing order, such as its status, owner, items, properties, addresses or relations.

• Action
  Update variation

  Updates an existing variation of an item, such as its number, name, prices, dimensions, stock settings and linked categories, markets or warehouses.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.