--- title: "Connect Relatel to Hospitable - APIANT.ai" description: "When \"New Call\" fires in Relatel, your agent runs \"Create Task\" in Hospitable." canonical: "https://apiant.ai/connect/relatel-to-hospitable" --- # Connect Relatel to Hospitable When **New Call** fires in [Relatel](https://apiant.ai/connections/relatel), your agent runs **Create Task** in [Hospitable](https://apiant.ai/connections/hospitable). Describe the whole flow and it is built, tested on every scenario and kept running. Relatel **4** triggers Relatel **19** actions Hospitable **65** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Relatel and Hospitable to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Relatel can start in Hospitable - When **New Call** in Relatel then **Create Task** in Hospitable - When **New message** in Relatel then **Send a Message for an Inquiry** in Hospitable Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Relatel and Hospitable ## Triggers and actions 4 triggers Β· 84 actions - Trigger **New Call** Triggers when a new call is made or received in Relatel. - Trigger **New message** Triggered when a new message is sent or received in Relatel. - Trigger **New Smiley** Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel. - Trigger **New voicemail** Triggers when a new voicemail is left for an employee or reception. - Action **Add comment** Adds a comment to a contact in Relatel, optionally notifying a colleague. - Action **Add contact** Adds a new contact to your Relatel company and returns the new contact's id. - Action **Cloak Reception** Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls. - Action **Delete contact** Deletes a contact from your Relatel organization and returns Relatel's confirmation message. - Action **Dial call** Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number. - Action **Do Not Disturb** Turns Do Not Disturb on or off for the connected employee and returns the updated employee. - Action **Find contact by phone number** Finds a Relatel contact by its phone number and returns the contact's details. - Action **Get contact** Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID. - Action **Get employee** Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status. - Action **Join a Group** Adds the authenticated employee to an employee group and returns the group's details after joining. - Action **Leave a Group** Removes the authenticated employee from the chosen employee group and returns the group's details. - Action **List calls** Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call. - Action **List contacts** Returns the contacts in your Relatel account, optionally only those with a given phone number. - Action **List employee groups** Returns all employee groups in your Relatel account, with each group's name, presence status and member employees. - Action **List employees** Returns all employees in your Relatel company, including their phone numbers, presence and group memberships. - Action **List receptions** Returns all receptions (phone lines/queues) in the Relatel account. - Action **List voicemails** Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails. - Action **Send SMS** Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions. - Action **Update contact** Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact. - Action **All Payouts** Returns Airbnb payouts. - Action **All Transactions** All Transactions in Hospitable. - Action **Cancel Manual Reservation** Cancel a manual reservation. Only manual reservations can be cancelled through this endpoint. - Action **Cancel Scheduled Message** Cancels a scheduled message so it will not be sent to the guest. The scheduled message record itself is preserved and can be restored with the restore-scheduled-message endpoint. - Action **Create Owner Statement Transaction** Creates an owner-statement expense or reimbursement transaction. - Action **Create Task** Creates a manual operations task on a property. Supports immediate internal teammate assignment via `teammate_uuid`. Marketplace assignment is not supported through this endpoint. - Action **Delete a Knowledge Hub item** Deletes a Knowledge Hub aggregate item from a property. - Action **Delete a Knowledge Hub topic** Deletes a Knowledge Hub topic and all of its aggregate items from a property. - Action **Delete Owner Statement Transaction** Deletes an owner-statement expense or reimbursement transaction. - Action **Delete Task** Deletes a manual operations task. Marketplace-backed tasks cannot be deleted through this endpoint. - Action **Get Agreement** Returns a single rental agreement with rendered **content**, structured **fields** (guest-submitted values), and a **pdf_url** for signed agreements. - Action **Get Agreements** Returns a paginated list of rental agreement **summaries** for the authenticated account, ordered by most recently created first. - Action **Get Alerts** Returns a paginated list of dashboard alerts for the authenticated team. Alerts are issues that need attention β€” for example a disconnected channel, low smart-lock battery, failed payment, or a detect - Action **Get an Enrichable Shortcode by Key** Returns the value that has been provided for the key. - Action **Get Business** Returns a single Owner Statements business by UUID. - Action **Get Businesses** Returns a paginated list of Owner Statements businesses for the active team. - Action **Get Channels** Returns the booking-platform channels connected to the account (Airbnb, VRBO, Booking.com, Agoda, iCal, manual, direct). Use the `user_id` field as the `host` filter on the get-custom-codes endpoint. - Action **Get Custom Codes** Returns the account's user-defined custom codes (`%%key%%`) used in guest messages. Filter by scoping fields to narrow. - Action **Get Inquiries** > πŸ“˜ **Available includes:** - Action **Get Inquiry by UUID** > πŸ“˜ **Available includes:** - Action **Get Opportunities** Returns a paginated list of dashboard opportunities for the authenticated team. Opportunities are suggestions that can improve listing performance β€” for example enabling property protection, optimizin - Action **Get Owner** Returns a single property owner by UUID, including `owner_portal_status` and `bank_account_status`. - Action **Get Owners** Returns a paginated list of property owners for the active team (Owner Statements), including `owner_portal_status` and `bank_account_status`. - Action **Get Owner Statement** Returns a single owner statement or invoice by UUID, including lean money totals by default (for example `total_reservation_income`, `taxes_to_manager`, `taxes_to_owner`, `total_due_to_owner`) plus `p - Action **Get Owner Statements** Returns a paginated list of owner statements and invoices for the active team. - Action **Get Owner Statement Transaction** Returns a single owner-statement expense transaction by UUID. - Action **Get Owner Statement Transactions** Returns a paginated list of owner-statement expense and reimbursement transactions. - Action **Get Properties** > πŸ“˜ **Available includes:** - Action **Get Property Availability Settings** Returns availability and booking rules for a property: advance notice, rolling availability window, maximum and minimum stay, check-in/check-out day restrictions, preparation time, instant book, and r - Action **Get Property by UUID** > πŸ“˜ **Available includes:** - Action **Get Property Calendar** Get Property Calendar in Hospitable. - Action **Get Property Devices** Returns the smart devices connected to a property: smart locks and thermostats. Filter by `device_type` to restrict to a single category. - Action **Get Property Images** Get Property Images in Hospitable. - Action **Get Property Knowledge Hub** Returns the Knowledge Hub for a property, including all sources, topics, and aggregate items. Aggregate items under each topic are the primary representation of knowledge for that property. - Action **Get Property Pricing** Returns pricing settings saved on a property: currency, base and weekend nightly rates, fees, guests included, maximum occupancy, and security deposit configuration. - Action **Get Property Reviews** Returns a paginated list of reviews that guests have left for a specific property. - Action **Get Property Taxes** Returns the tax rules configured for a property: type, calculation method, rate or amount, subjects, and per-channel activation and remittance flags. - Action **Get Reservation** > πŸ“˜ **Available includes**: - Action **Get Reservation Messages** > **Rate Limits**: (per vendor OAuth client, or per Hospitable account if using PATs) - Action **Get Reservations** > πŸ“˜ **Available includes:** - Action **Get Short Codes** Returns the catalog of built-in shortcodes (`%key%`) that can be embedded in guest messages, including the events they apply to. Filter by a specific event to see the subset valid for that lifecycle s - Action **Get Task** Returns a single task by UUID. `start_date` and `end_date` are ISO-8601 datetimes in the property local timezone (identified by the `timezone` field). - Action **Get Tasks** Returns a paginated list of operations tasks for one or more properties, with optional filters for dates, task types, and statuses. - Action **Get Teammate** Returns a single teammate by UUID. - Action **Get Teammates** Returns a paginated list of internal teammates associated with the account. Use this to resolve a teammate UUID for the task create/update endpoints. - Action **Get Upsell Product** Returns a single upsell product by UUID, including the same catalog fields as the list endpoint plus `can_edit_pricing_type` and a resolved `payout_method` when available. - Action **Get User & Billing** Get User & Billing in Hospitable. - Action **List Enrichable Shortcodes** Returns the enrichable shortcodes scoped to the client along with the values that have been provided. - Action **List Guest Reviews** Returns host-of-guest review records on the account, including pending drafts you have not yet submitted, reviews you have already sent to the platform, and reviews that were cancelled. Use `status` t - Action **List Purchased Upsells** Returns a paginated list of purchased upsells for the authenticated account, ordered by most recently paid first (`paid_at` descending, then id). - Action **List Reservation Scheduled Messages** Returns the scheduled messages attached to a single reservation, including ones that have already been sent and ones that have been cancelled. Time fields are returned in the reservation's local timez - Action **List Upsell Products** Returns a paginated list of upsell products in the authenticated account catalog (early check-in, late checkout, custom fees, trip insurance, and similar offers you configure for guests). - Action **Lock Smart Lock** Sends a lock command to the smart lock and returns the refreshed device state once the provider confirms the action. The response shape matches the get-property-devices item shape. - Action **Mark Owner Statement As Paid** Marks a published owner statement as paid. - Action **Mark Owner Statement As Unpaid** Marks a paid owner statement as unpaid (returns it to published). - Action **Publish Owner Statement** Starts an asynchronous publish for the owner statement. - Action **Respond to a Review** Respond to a review received for a reservation. - Action **Restore Scheduled Message** Restores a previously cancelled scheduled message so it will be sent at its existing `scheduled_for` time. - Action **Retrieve a Payout** Retrieve a Payout in Hospitable. - Action **Retrieve a Transaction** Retrieve a Transaction in Hospitable. - Action **Search Properties** This endpoint allows you to search up to **3 years** in the future and for a max period of **90 days**. - Action **Send a Message for an Inquiry** > **Rate Limits**: (per vendor OAuth client, or per Hospitable account if using PATs) - Action **Set an Enrichable Shortcode** Set an Enrichable Shortcode in Hospitable. - Action **Unlock Smart Lock** Sends a unlock command to the smart lock and returns the refreshed device state once the provider confirms the action. The response shape matches the get-property-devices item shape. - Action **Unpublish Owner Statement** Starts an asynchronous unpublish for the owner statement. ## Each app on its own - [ **Relatel** Create interesting integrations by using your Relatel events for actions.](https://apiant.ai/connections/relatel) - [ **Hospitable** Hospitable is a vacation rental software that empowers you to run your business on autopilot.](https://apiant.ai/connections/hospitable) Reviews ## What our customers say ## More from Relatel - [ **Relatel to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/relatel-to-salesforce) - [ **Relatel to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/relatel-to-slack) - [ **Relatel to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/relatel-to-stripe) - [ **Relatel to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/relatel-to-shopify) - [ **Relatel to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/relatel-to-trello) - [ **Relatel to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/relatel-to-zoom) ## More into Hospitable - [ **HubSpot to Hospitable** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hospitable) - [ **Salesforce to Hospitable** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hospitable) - [ **Slack to Hospitable** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hospitable) - [ **Google Sheets to Hospitable** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-hospitable) - [ **Gmail to Hospitable** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hospitable) - [ **Google Calendar to Hospitable** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-hospitable) Questions ## Relatel and Hospitable, answered ### ### What can start an automation from Relatel? Any of Relatel's 4 triggers in the catalog, including New Call, New message, New Smiley and New voicemail. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hospitable when something happens in Relatel? Any of Hospitable's 65 actions, including Create Owner Statement Transaction, Create Task, Send a Message for an Inquiry and All Payouts. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hospitable to Relatel? Hospitable has no triggers in the catalog today, so automations start in Relatel. If you need the other direction, ask: your agent reads Hospitable's API documentation and adds it. ### ### Do I have to build a connector for Relatel or Hospitable? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Relatel and Hospitable without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.