Connect Relatel to Hibob

Both apps 34Relatel 23Hibob 11

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Action
  Add employee

  Creates a new employee in Bob with their name, email, site and start date, and optionally their department and job title.

• Action
  Add time off request

  Submits a new time off request for an employee in Bob, in days, hours or a per-day schedule.

• Action
  Delete time off request

  Cancels an existing time off request for an employee in Bob.

• Action
  Find employees

  Finds employees in Bob by email or employee ID, or returns all accessible employees when both are blank.

• Action
  Get employee

  Returns one employee's record from Bob, looked up by employee ID or email, including any requested custom fields.

• Action
  Get time off balance

  Returns an employee's time off balance for a policy type as of a given date, including taken days, adjustments and annual allowance.

• Action
  Get time off request

  Returns the full details of one time off request for an employee in Bob, including its type, dates, duration, status and approval details.

• Action
  List company lists

  Returns all company lists in Bob (such as departments, sites and job titles) with their items.

• Action
  List employee fields

  Returns the metadata of every employee field defined in Bob, including the company's custom fields.

• Action
  List employee work history

  Returns an employee's work history: every entry in their Work table, such as job title, department, site and reporting line changes with effective dates.

• Action
  Terminate employee

  Terminates an employee in Bob, setting their status to Terminated as of the termination date you specify.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.