Connect Relatel to Foxentry

Both apps 31Relatel 23Foxentry 8

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Action
  Get Company Information

  Returns public registry information about a company in Czech Republic, Hungary, Poland or Slovakia by its registration number.

• Action
  Get Location Data

  Returns full details of an address (street, number, city, ZIP, region, GPS and IDs) by its Foxentry internal ID or official external ID.

• Action
  List Addresses Around GPS

  Returns the addresses found within a radius around a GPS point, optionally falling back to the nearest addresses when none are in range.

• Action
  Validate a Company

  Validates company details (name, registration, tax or VAT number) against Czech, Hungarian, Polish and Slovak registries, returning whether they are valid plus any corrected data and suggestions.

• Action
  Validate a Location

  Validates an address (street, house number, city, ZIP or full address), corrects typos and returns the validation result with the corrected address and suggestions.

• Action
  Validate a Name

  Checks whether a first name, surname or full name is valid and real (Czech and Slovak names), returning corrections, suggestions and, in the full data scope, gender, vocative forms and name days.

• Action
  Validate an Email

  Checks whether an email address is valid and deliverable, and returns corrections, suggestions and flags such as freemail or disposable address.

• Action
  Validate a Phone Number

  Checks whether a phone number is valid and, with extended validation, whether it is connected, returning the formatted number, carrier and suggested corrections.

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