Connect Relatel to Duda

Both apps 44Relatel 23Duda 21

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Action
  Add Collection Row

  Adds a new row to a collection on a Duda site, with the values you supply for the collection's fields.

• Action
  Create a Blog Post

  Creates a blog post on a Duda site's existing blog. The post is added as a draft and must be published before it appears on the live site.

• Action
  Create a Client

  Creates a new client (customer) account in your Duda partner account. Duda does not email the client when the account is created.

• Action
  Create a Site

  Creates a new Duda site from a template and returns the new site's name, which identifies the site in every later step.

• Action
  Create store product

  Creates a product in a site's Duda native store.

• Action
  Delete account

  Permanently deletes a Duda customer or staff account.

• Action
  Delete blog post

  Deletes a blog post from a Duda site's blog.

• Action
  Delete site

  Permanently deletes a Duda site and cancels its subscriptions.

• Action
  Get account

  Returns the details of a Duda customer or staff account, such as its name, email, type, language and status.

• Action
  Get blog post

  Returns one blog post from a Duda site, including its title, author, status, tags, images and publish dates.

• Action
  Get site

  Returns the details of a Duda site, including its domains, publish status, business info and SEO settings.

• Action
  List blog posts

  Returns the blog posts on a Duda site, with each post's title, author, status, path, tags, images and dates.

• Action
  List orders

  Returns the orders placed in a site's native eCommerce store, optionally filtered by creation date and sorted.

• Action
  List sites

  Returns the sites in your Duda account, optionally filtered by label, publish status, creation date or last published date, and sorted.

• Action
  Publish blog post

  Publishes a draft blog post on a Duda site so it appears on the live site.

• Action
  Publish site

  Publishes a Duda site so it goes live, and starts its subscription.

• Action
  Update account

  Updates an existing Duda customer or staff account's name details, email, company, language and access status. The account's name and type can't be changed.

• Action
  Update blog post

  Updates an existing blog post on a Duda site, changing only the details you fill in, such as its title, description, author, images, tags, URL path, SEO settings or publish dates.

• Action
  Update collection row

  Updates the fields you supply on an existing row of a site's collection; fields you leave out keep their current values.

• Action
  Update Content Library

  Updates the business information, primary location, images and texts in a Duda site's content library. Only the parts you send change; publish the content library to put the changes on the live site.

• Action
  Update site

  Updates the properties of an existing Duda site, such as its domain, language, SEO settings, labels, tracking IDs and editor type. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.