Connect Relatel to Commonsku

Both apps 45Relatel 23Commonsku 22

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  Leave a Group

  Removes the authenticated employee from the chosen employee group and returns the group's details.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

• Action
  Add client

  Creates a new client in commonsku.

• Action
  Add client address

  Creates a new address in a client's address book and returns the created address.

• Action
  Add client contact

  Creates a contact for a commonsku client and returns the new contact.

• Action
  Add project

  Creates a new project for an existing client in commonsku.

• Action
  Add tag

  Creates a tag in your commonsku company, or returns the existing tag if one with the same label already exists.

• Action
  Delete client

  Deletes a client from commonsku by ID, along with all of its contacts and addresses, and returns the deleted client.

• Action
  Find products by keyword

  Returns the products whose name, supplier code or tag match a keyword, optionally narrowed by supplier, division, tag, owner or net price.

• Action
  Get client

  Returns the details of a single Commonsku client, including its terms, industry, status and tags. An error occurs if the client is not found.

• Action
  Get invoice

  Returns a single invoice, including its customer, billing and shipping details, line items and totals. An error occurs if the invoice is not found.

• Action
  Get product

  Returns the full details of a single product by its ID, including its colors, sizes, imprints, images, SKUs, costs and prices. An error occurs if the product is not found.

• Action
  Get project

  Returns the details of a single commonsku project by its ID.

• Action
  List client contacts

  Returns the contacts associated with a commonsku client, including names, email, department and phone numbers.

• Action
  List clients

  Returns the clients in your commonsku account, optionally filtered by customer number, client name, credit hold status or last-updated date.

• Action
  List invoices

  Returns invoices in your commonsku account, optionally filtered by status, customer, numbers or dates.

• Action
  List products

  Returns products in your commonsku account, optionally filtered by keyword, supplier, division, tag or price, or by a special mode such as popular or recently used products.

• Action
  List projects

  Returns the projects in your commonsku account, optionally filtered by client, dates or project number.

• Action
  List purchase orders

  Returns the purchase orders in your commonsku account, optionally filtered by status, client, order numbers, dates or tracking number.

• Action
  List sales orders

  Returns the sales orders in your commonsku account, optionally filtered by status, client, numbers and date ranges.

• Action
  List tags

  Returns the tags defined in your commonsku company, optionally limited to one record, one record type, or a label search.

• Action
  Update client

  Updates an existing commonsku client's name, payment terms, industry, rep, website, status, credit hold and tags.

• Action
  Update contact

  Updates an existing client contact's name, email or department in commonsku.

• Action
  Update product

  Updates an existing product in commonsku. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.