--- title: "Connect Recurly to Pylon - APIANT.ai" description: "When \"Prerenewal of subscription\" fires in Recurly, your agent runs \"Add internal note to issue\" in Pylon." canonical: "https://apiant.ai/connect/recurly-to-pylon" --- # Connect Recurly to Pylon When **Prerenewal of subscription** fires in [Recurly](https://apiant.ai/connections/recurly), your agent runs **Add internal note to issue** in [Pylon](https://apiant.ai/connections/pylon). Describe the whole flow and it is built, tested on every scenario and kept running. Recurly **1** trigger Recurly **75** actions Pylon **25** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Recurly and Pylon to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Recurly can start in Pylon - When **Prerenewal of subscription** in Recurly then **Add internal note to issue** in Pylon - When **Prerenewal of subscription** in Recurly then **Add task** in Pylon Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Recurly and Pylon ## Triggers and actions 1 trigger · 100 actions - Trigger **Prerenewal of subscription** Instant trigger: fires before a Recurly subscription renews (webhook). - Action **Add add-on to subscription** Adds an add-on to an existing subscription. An error occurs if the subscription already has the add-on. - Action **Add coupon** Create a new discount coupon. - Action **Add coupon redemption** Apply a coupon to an account or subscription. - Action **Add gift card** Create a new gift card. - Action **Add invoice** Create an invoice for an account's pending line items. - Action **Add plan add-on** Create a new add-on for a subscription plan. - Action **Add shipping address** Create a new shipping address for an account. - Action **Adjust add-on quantity** Increases or decreases the quantity of the specified add-on. NOTE: this action assumes the subscription only has a single add-on! Do not use if the subscription has multiple add-ons, otherwise all add-ons other than the specified one will be deleted if the computed quantity is zero! - Action **Cancel subscription** Cancels a subscription so it remains active until the end of the current bill cycle, then expires. - Action **Convert trial subscription** Immediately converts a trial subscription to a fully active paid subscription, creating and collecting an invoice for auto-collecting subscriptions. If the invoice cannot be collected, the subscription will remain in trial. The subscription must be in a trial; active, paused, expired, cancelled, or failed subscriptions cannot be converted. - Action **Create account** Creates a new account. An error occurs if the account code already exists. - Action **Create line item** Creates a one-time charge or credit on the specified account. type is charge or credit. - Action **Create purchase - add subscription** Adds a subscription to the specified purchase. Must be passed a Purchase ID emitted by 'Create purchase - initialize'. - Action **Create purchase - add subscription add-on** Adds an add-on to the specified subscription within a staged purchase. The subscription (by plan code) must have already been added to the purchase. - Action **Create purchase - initialize** Initializes a new purchase. Emits a Purchase ID that must be passed into other create purchase actions to add items to the purchase and finalize. - Action **Create purchase - submit** Submits the assembled purchase to Recurly. - Action **Create subscription** Creates a new subscription for an account on a plan. Pass account_code, plan_code, and currency. - Action **Deactivate account** Deactivates (deletes) the specified account. - Action **Delete account billing info** Remove an account's stored billing information. - Action **Delete coupon** Expire a coupon so it can no longer be redeemed. - Action **Delete coupon redemption** Remove an active coupon redemption from an account or subscription. - Action **Delete item** Deactivate an item so it cannot be bought again. Existing line items are unaffected. - Action **Delete line item** Delete an uninvoiced line item. - Action **Delete plan** Remove a subscription plan. - Action **Delete plan add-on** Remove an add-on from a plan. - Action **Delete shipping address** Remove an account's shipping address. - Action **Delete subscription change** Cancel a subscription's pending scheduled change. - Action **Delete usage record** Deletes a usage record from a subscription add-on. - Action **Get account** Returns all fields for the specified account. The account ID may be a Recurly UUID or a code-prefixed account code. - Action **Get account balance** Fetch an account's current balance and past-due status. - Action **Get account billing info** Returns the billing information for the specified account. - Action **Get add-on** Fetch a single add-on by ID. - Action **Get all subscriptions** Returns all subscriptions for the account. - Action **Get coupon** Fetch a coupon by its code. - Action **Get gift card** Fetch a gift card by ID. - Action **Get invoice** Returns the specified invoice. ID may be a Recurly UUID or the invoice number. - Action **Get item** Fetch a catalog item by ID. - Action **Get line item** Fetch a single line item by ID. - Action **Get plan** Returns the specified plan. The ID may be a Recurly UUID or a code-prefixed plan code. - Action **Get shipping address** Fetch an account's shipping address. - Action **Get subscription** Returns all fields for the specified subscription. The ID may be a Recurly UUID or a uuid-prefixed value. - Action **Get subscription add-ons** Returns all add-ons for the specified subscription. - Action **Get subscription change** Fetch a subscription's pending scheduled change. - Action **Get transaction** Fetch a single payment transaction by ID. - Action **List account invoices** Returns the invoices for the specified account. - Action **List account line items** Returns the line items (charges and credits) for the specified account. - Action **List account notes** List the notes on an account. - Action **List accounts** Returns a list of accounts. Supports limit, order, sort, and state filters. - Action **List account subscriptions** Returns the subscriptions for the specified account. - Action **List active coupon redemptions** Read the coupon currently applied to an account. Fails with a not-found error when the account has no coupon on it. - Action **List a subscription add-on's usage records** Lists all usage records for a subscription add-on for the specified subscription. - Action **List coupons** Returns a list of coupons for the site. - Action **List credit payments** List credit payments issued across the site. - Action **List gift cards** List gift cards issued on the site. - Action **List invoices** Returns a list of all invoices on the site. Supports limit and state filters. - Action **List items** List a site's catalog items. - Action **List plans** Returns a list of plans for the site. - Action **List shipping addresses** List an account's shipping addresses. - Action **List subscriptions** Returns a list of all subscriptions. Supports limit and state filters. - Action **List transactions** List payment transactions across the site. - Action **Log a usage record on subscription add-on** Logs a usage record on the specified subscription add-on. - Action **Pause subscription** Pauses a subscription for the given number of remaining billing cycles. - Action **Reactivate account** Reactivate an inactive Recurly account. - Action **Reactivate subscription** Reactivates a canceled subscription so it renews at the end of the current bill cycle. - Action **Redeem gift card** Redeem a gift card's redemption code onto an account. - Action **Refund invoice** Issue a refund against an invoice. - Action **Remove add-on from subscription** Removes an add-on from a subscription. - Action **Terminate subscription** Immediately terminates a subscription. refund may be none, partial, or full. - Action **Update account** Updates the specified account. - Action **Update account billing info** Set or replace an account's credit card / payment billing information. - Action **Update coupon** Update an active coupon's details. - Action **Update plan add-on** Update an existing plan add-on. - Action **Update shipping address** Update an account's shipping address. - Action **Update subscription renewal date** For an active subscription, this will change the next renewal date. For a subscription in a trial period, modifying the renewal date will change when the trial expires. - Action **Void invoice** Void a credit invoice. - Action **Add internal note to issue** Adds an internal note to a Pylon issue. Internal notes are not visible to the requester. - Action **Add tag** Creates a new tag in Pylon that can be applied to accounts, articles or issues. - Action **Add task** Creates a task in Pylon with a title and optional details such as assignee, due date, account, project and status. Returns the new task. - Action **Create Account** Creates a new customer account in Pylon with its name, domains, owner, tags and other details. - Action **Create Account Activity** Creates a custom activity on a Pylon account's timeline. - Action **Create Call Recording** Creates a call recording in Pylon from your own call recorder, including its transcript, and returns the new recording. Requires the Custom Call Recorder integration to be enabled in Pylon. - Action **Delete account** Permanently deletes a Pylon account by its ID or external ID. - Action **Delete issue** Permanently deletes an issue in Pylon. - Action **Find Account by Name** Finds Pylon accounts by name, by exact or partial match, returning the matching accounts. - Action **Find contacts by criteria** Returns the contacts that match the specified search text and/or filter. - Action **Find issues by criteria** Returns Pylon issues matching a text search and/or a filter on fields such as state, assignee, account, tags or dates. - Action **Get account** Returns a single Pylon account by its ID or external ID, including its domains, owner, tags, channels and custom fields. - Action **Get contact** Returns a single contact, including its emails, phone numbers, account and custom field values, by its ID or external ID. - Action **Get issue** Returns a single Pylon issue by its ID or issue number, including its custom field values. An error occurs if the issue is not found. - Action **Get user** Returns a single Pylon team member by ID, including their name, email addresses, status, and assigned roles. - Action **Get Users** Returns the users in your Pylon organization, optionally including deactivated users. - Action **List accounts** Returns all accounts in your Pylon organization, including their domains, owner, tags and custom field values. - Action **List contacts** Returns all contacts in the Pylon organization, including their emails, phone numbers, account and custom field values. - Action **List tags** Returns all tags in the Pylon organization, with each tag's name, color and the type of object it applies to. - Action **List teams** Returns all teams in the Pylon organization, with their members, how each team assigns issues, and any recurring assignment schedule. - Action **Reply to issue** Sends a customer-facing reply on a Pylon issue, continuing an existing conversation or thread. Returns the ID of the new message and its issue. - Action **Update Account** Updates an existing Pylon account. Only the fields you fill in are changed. - Action **Update contact** Updates an existing Pylon contact by its ID or external ID. Only the fields you fill in are changed. - Action **Update issue** Updates an existing Pylon issue — its title, state, assignee, team, account, requester, tags, type, portal visibility and custom fields. Only the fields you fill in are changed. - Action **Update Issue Followers** Adds or removes users and contacts as followers of a Pylon issue, and returns the issue's resulting followers. ## Each app on its own - [ **Recurly** Recurly is a subscription management and recurring billing platform.](https://apiant.ai/connections/recurly) - [ **Pylon** Pylon is a modern, powerful support system built for B2B.](https://apiant.ai/connections/pylon) Reviews ## What our customers say ## More from Recurly - [ **Recurly to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/recurly-to-salesforce) - [ **Recurly to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/recurly-to-slack) - [ **Recurly to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/recurly-to-shopify) - [ **Recurly to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/recurly-to-quickbooks-online) - [ **Recurly to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/recurly-to-trello) - [ **Recurly to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/recurly-to-zoom) ## More into Pylon - [ **HubSpot to Pylon** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pylon) - [ **Salesforce to Pylon** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-pylon) - [ **Slack to Pylon** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-pylon) - [ **Google Sheets to Pylon** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-pylon) - [ **Gmail to Pylon** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pylon) - [ **Google Calendar to Pylon** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pylon) Questions ## Recurly and Pylon, answered ### ### What can start an automation from Recurly? Any of Recurly's 1 trigger in the catalog, including Prerenewal of subscription. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Pylon when something happens in Recurly? Any of Pylon's 25 actions, including Create Account, Create Account Activity, Create Call Recording and Update Account. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Pylon to Recurly? Pylon has no triggers in the catalog today, so automations start in Recurly. If you need the other direction, ask: your agent reads Pylon's API documentation and adds it. ### ### Do I have to build a connector for Recurly or Pylon? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Recurly and Pylon without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.