--- title: "Connect Recruiterflow and ServiceNow - APIANT.ai" description: "When \"Deal Stage Changed\" fires in Recruiterflow, your agent runs \"Add File Attachment to Record\" in ServiceNow." canonical: "https://apiant.ai/connect/recruiterflow-to-servicenow" --- # Connect Recruiterflow and ServiceNow When **Deal Stage Changed** fires in [Recruiterflow](https://apiant.ai/connections/recruiterflow), your agent runs **Add File Attachment to Record** in [ServiceNow](https://apiant.ai/connections/servicenow), or **New Attachment Added** in ServiceNow to **Add contact** in Recruiterflow. Describe the whole flow and it is built, tested on every scenario and kept running. Recruiterflow **6** triggers Recruiterflow **19** actions ServiceNow **7** triggers ServiceNow **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Recruiterflow and ServiceNow to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Recruiterflow and ServiceNow can do together ### From Recruiterflow to ServiceNow - When **Deal Stage Changed** in Recruiterflow then **Add File Attachment to Record** in ServiceNow - When **New Candidate Created** in Recruiterflow then **Create Record** in ServiceNow ### From ServiceNow to Recruiterflow - When **New Attachment Added** in ServiceNow then **Add contact** in Recruiterflow - When **New Comment Added** in ServiceNow then **Add deal** in Recruiterflow Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Recruiterflow and ServiceNow ## Triggers and actions 13 triggers · 26 actions - Trigger **Deal Stage Changed** Triggers when a deal moves to a new pipeline stage in Recruiterflow. - Trigger **New Candidate Created** Triggers when a new candidate is added to Recruiterflow. - Trigger **New Contact Created** Triggers when a new contact is added in Recruiterflow. - Trigger **New Deal Created** Triggers when a new deal is created in Recruiterflow. - Trigger **Placement Record Created** Triggers when a new placement record is created in Recruiterflow. - Trigger **Placement Record Updated** Triggers when a placement record is created or edited in Recruiterflow. - Action **Add call** Logs a call in Recruiterflow against candidates, clients, contacts, deals or jobs. - Action **Add candidate note** Adds a note to a candidate record in Recruiterflow. - Action **Add candidate to job** Adds a candidate to a job's pipeline, under the Sourced stage by default or as Applied. - Action **Add contact** Creates a contact in Recruiterflow and returns the new contact's id. - Action **Add deal** Creates a new deal in Recruiterflow with its amount, stage, owner, linked contacts and custom field values. - Action **Get candidate** Returns a candidate's full profile, including contact details, jobs, files, notes and custom fields. - Action **Get client** Returns a client company's full details, including contacts, open and closed jobs, notes and custom fields. - Action **Get contact** Returns a contact's full record, including company, notes and custom fields. - Action **Get deal** Returns the details of a single Recruiterflow deal, including its pipeline stage, owner, client company, amount and custom fields. - Action **List candidates** Returns all candidates in the Recruiterflow account, optionally with their files and notes. - Action **List contacts** Returns the contacts in your Recruiterflow account with their details and custom fields. - Action **List jobs** Returns the jobs in your Recruiterflow account, optionally only open ones, with their details and custom fields. - Action **List users** Returns all users in the Recruiterflow account, with their names, emails and roles. - Action **Update candidate** Updates an existing candidate in Recruiterflow. Any field you fill in replaces that field's current value; fields left blank are not changed. - Action **Update candidate stage** Moves a candidate to a stage in a job's pipeline in Recruiterflow. - Action **Update client** Updates an existing client company in Recruiterflow, including its details, location, tags and custom fields. - Action **Update contact** Updates an existing contact in Recruiterflow. Only the fields you fill in are changed; a filled-in field replaces its existing value. - Action **Update deal** Updates an existing Recruiterflow deal's name, amount, stage, dates, owner, linked contacts and custom fields. - Action **Update job** Updates an existing job in Recruiterflow, such as its title, status, openings, salary range, locations, hiring team or custom fields. - Trigger **New Attachment Added** Triggered when a new attachment is added. - Trigger **New Comment Added** Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries. - Trigger **New Record** Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query. - Trigger **New Work Note Added** Triggered when a new work note is added to a record (e.g. incident) in ServiceNow. - Trigger **New Work Notes (Cisco)** Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id. - Trigger **Two-way sync new and updated incidents (Cisco)** A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions. - Trigger **Two-way sync new and updated tables** A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions. - Action **Add Comment to Incident** Adds a customer-visible comment to an incident (by sys_id) via the incident table. - Action **Add File Attachment to Record** Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content. - Action **Add Work Note to Incident** Adds an internal work note to an incident (by sys_id) via the incident table. - Action **Create Record** Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object. - Action **Delete Record** Deletes a record by sys_id from the specified ServiceNow table. - Action **List Records** Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated. - Action **Update Record** Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object. ## Each app on its own - [ **Recruiterflow** Recruiterflow is a modern recruiting software that helps ambitious recruiting and staffing businesses to be...](https://apiant.ai/connections/recruiterflow) - [ **ServiceNow** ServiceNow is a digital workflow and IT service management platform.](https://apiant.ai/connections/servicenow) Reviews ## What our customers say ## More from Recruiterflow - [ **Recruiterflow to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/recruiterflow-to-salesforce) - [ **Recruiterflow to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/recruiterflow-to-slack) - [ **Recruiterflow to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/recruiterflow-to-stripe) - [ **Recruiterflow to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/recruiterflow-to-shopify) - [ **Recruiterflow to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/recruiterflow-to-trello) - [ **Recruiterflow to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/recruiterflow-to-zoom) ## More into ServiceNow - [ **Gmail to ServiceNow** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-servicenow) - [ **HubSpot to ServiceNow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-servicenow) - [ **Salesforce to ServiceNow** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-servicenow) - [ **Google Sheets to ServiceNow** Google Sheets](https://apiant.ai/connect/google-sheets-to-servicenow) - [ **Google Calendar to ServiceNow** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-servicenow) - [ **Google Drive to ServiceNow** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-servicenow) Questions ## Recruiterflow and ServiceNow, answered ### ### What can start an automation from Recruiterflow? Any of Recruiterflow's 6 triggers in the catalog, including Deal Stage Changed, New Candidate Created, New Contact Created and New Deal Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ServiceNow when something happens in Recruiterflow? Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ServiceNow to Recruiterflow? Yes. When something happens in ServiceNow, your agent can act in Recruiterflow too. This page covers both directions: ServiceNow's triggers and Recruiterflow's actions are listed here as well. ### ### Do I have to build a connector for Recruiterflow or ServiceNow? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Recruiterflow and ServiceNow without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.