Connect ReadyCloud Suite and Wonderchat

Both apps 28ReadyCloud Suite 17Wonderchat 11

• Trigger
  New Contact

  Triggers when a new Contact is created.

• Trigger
  New Order

  Triggers when a new order is created in the selected ReadyCloud organization.

• Action
  Add order note

  Adds a note to an existing ReadyCloud order, optionally attributed to a named author.

• Action
  Add product

  Creates a product (SKU) in a ReadyCloud organization's product catalog.

• Action
  Add tag

  Adds a tag to a ReadyCloud order.

• Action
  Create Contact

  Creates a new contact in a ReadyCloud organization's directory, with optional addresses and custom fields.

• Action
  Create Member Event

  Creates a calendar event for a member of a ReadyCloud organization, with its title, times, location and alert.

• Action
  Create Order

  Creates a new order in a ReadyCloud organization, with its shipping and billing addresses, boxes, tags, notes and custom fields.

• Action
  Find boxes

  Returns every box packed for a ReadyCloud order, with dimensions, weight, shipping options, tracking number and custom fields.

• Action
  Find Contact

  Returns the contacts in a ReadyCloud organization's directory that match the email address and/or first and last name you supply.

• Action
  Find Order

  Returns the orders in a ReadyCloud organization that match a search phrase and/or filters such as order number, primary ID, PO number, customer email, tag, status or date range.

• Action
  Find products

  Returns the products in a ReadyCloud organization whose code, part number, EAN, ISBN or UPS matches the search text, or whose description contains it.

• Action
  Get contact

  Returns one contact from a ReadyCloud organization's directory, including its addresses, custom fields and optionally its notes.

• Action
  Get order

  Returns one ReadyCloud order with its billing and shipping details, addresses, boxes, tags, notes, relations and custom fields.

• Action
  Update contact

  Updates an existing contact in a ReadyCloud organization's directory. Only the details you fill in are changed.

• Action
  Update order

  Updates an existing order in a ReadyCloud organization, changing only the details you fill in, and returns the updated order.

• Action
  Update product

  Updates an existing product in a ReadyCloud organization's product catalog. Only the details you fill in are changed.

• Trigger
  New Chatlog

  Triggers when a new conversation (chatlog) starts on a Wonderchat chatbot.

• Action
  Add Pages

  Adds web pages to a Wonderchat chatbot's knowledge base.

• Action
  Add Tags to Chatlog

  Adds one or more tags to a Wonderchat chatlog.

• Action
  Ask Question

  Asks a Wonderchat chatbot a question and returns its answer, the conversation ID and the sources it used.

• Action
  Delete Pages

  Removes web pages from a Wonderchat chatbot's knowledge base.

• Action
  Delete Tags from Chatlog

  Removes one or more tags from a Wonderchat chatlog.

• Action
  Get Messages

  Returns every message in a Wonderchat chatlog, user and bot, with timestamps.

• Action
  List Chatlogs

  Returns Wonderchat chatlogs, newest first, with contact details and message transcripts.

• Action
  Update Chat Feedback

  Sets a Wonderchat chatlog's feedback to Good or Bad.

• Action
  Update Chatlog Info

  Sets contact and lead details (name, email, phone, your own user ID) on a Wonderchat chatlog; fields left blank are not changed.

• Action
  Update Message Feedback

  Marks a single Wonderchat bot message as helpful or not helpful, with an optional comment.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.