--- title: "Connect ReadyCloud Suite to LiveChat - APIANT.ai" description: "When \"New Contact\" fires in ReadyCloud Suite, your agent runs \"Create Customer\" in LiveChat." canonical: "https://apiant.ai/connect/readycloud-suite-to-livechat" --- # Connect ReadyCloud Suite to LiveChat When **New Contact** fires in [ReadyCloud Suite](https://apiant.ai/connections/readycloud-suite), your agent runs **Create Customer** in [LiveChat](https://apiant.ai/connections/livechat). Describe the whole flow and it is built, tested on every scenario and kept running. ReadyCloud Suite **2** triggers ReadyCloud Suite **15** actions LiveChat **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ReadyCloud Suite and LiveChat to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ReadyCloud Suite can start in LiveChat - When **New Contact** in ReadyCloud Suite then **Create Customer** in LiveChat - When **New Order** in ReadyCloud Suite then **Send Message** in LiveChat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ReadyCloud Suite and LiveChat ## Triggers and actions 2 triggers · 35 actions - Trigger **New Contact** Triggers when a new Contact is created. - Trigger **New Order** Triggers when a new order is created in the selected ReadyCloud organization. - Action **Add order note** Adds a note to an existing ReadyCloud order, optionally attributed to a named author. - Action **Add product** Creates a product (SKU) in a ReadyCloud organization's product catalog. - Action **Add tag** Adds a tag to a ReadyCloud order. - Action **Create Contact** Creates a new contact in a ReadyCloud organization's directory, with optional addresses and custom fields. - Action **Create Member Event** Creates a calendar event for a member of a ReadyCloud organization, with its title, times, location and alert. - Action **Create Order** Creates a new order in a ReadyCloud organization, with its shipping and billing addresses, boxes, tags, notes and custom fields. - Action **Find boxes** Returns every box packed for a ReadyCloud order, with dimensions, weight, shipping options, tracking number and custom fields. - Action **Find Contact** Returns the contacts in a ReadyCloud organization's directory that match the email address and/or first and last name you supply. - Action **Find Order** Returns the orders in a ReadyCloud organization that match a search phrase and/or filters such as order number, primary ID, PO number, customer email, tag, status or date range. - Action **Find products** Returns the products in a ReadyCloud organization whose code, part number, EAN, ISBN or UPS matches the search text, or whose description contains it. - Action **Get contact** Returns one contact from a ReadyCloud organization's directory, including its addresses, custom fields and optionally its notes. - Action **Get order** Returns one ReadyCloud order with its billing and shipping details, addresses, boxes, tags, notes, relations and custom fields. - Action **Update contact** Updates an existing contact in a ReadyCloud organization's directory. Only the details you fill in are changed. - Action **Update order** Updates an existing order in a ReadyCloud organization, changing only the details you fill in, and returns the updated order. - Action **Update product** Updates an existing product in a ReadyCloud organization's product catalog. Only the details you fill in are changed. - Action **Create Agent** Create a new agent (Configuration API). - Action **Create Customer** Create a customer record (Agent Chat API). - Action **Create Group** Create a new group/department (Configuration API). - Action **Deactivate Chat** Deactivate (close) an active chat (Agent Chat API). - Action **Delete Agent** Delete an agent by login/email (Configuration API). - Action **Delete Group** Delete a group/department by id (Configuration API). - Action **Get Agent** Get a single agent by login/email (Configuration API). - Action **Get Chat** Get a chat with its threads (Agent Chat API). - Action **Get Customer** Returns a customer by id: name, email, state and visit statistics. - Action **List Agents** List all agents on the LiveChat account (Configuration API). - Action **List Archives** List archived (finished) chats (Agent Chat API). - Action **List Chats** List chats (active and inactive) accessible to the requester (Agent Chat API). - Action **List Groups** List all groups (departments) on the account (Configuration API). - Action **Send Message** Send a text message into a chat (Agent Chat API send_event). - Action **Start Chat** Start a new chat (Agent Chat API). - Action **Tag Chat Thread** Add a tag to a chat thread (Agent Chat API). - Action **Transfer Chat** Transfer a chat to an agent or group (Agent Chat API). - Action **Update Agent** Update an existing agent (Configuration API). - Action **Update Customer** Update a customer record (Agent Chat API). - Action **Update Group** Update a group/department (Configuration API). ## Each app on its own - [ **ReadyCloud Suite** ReadyCloud is the shipping, returns and CRM suite built for eCommerce.](https://apiant.ai/connections/readycloud-suite) - [ **LiveChat** LiveChat is a web-based live chat and help desk platform that lets you chat with website visitors, manage...](https://apiant.ai/connections/livechat) Reviews ## What our customers say ## More from ReadyCloud Suite - [ **ReadyCloud Suite to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/readycloud-suite-to-salesforce) - [ **ReadyCloud Suite to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/readycloud-suite-to-slack) - [ **ReadyCloud Suite to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/readycloud-suite-to-stripe) - [ **ReadyCloud Suite to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/readycloud-suite-to-shopify) - [ **ReadyCloud Suite to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/readycloud-suite-to-trello) - [ **ReadyCloud Suite to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/readycloud-suite-to-zoom) ## More into LiveChat - [ **SendGrid to LiveChat** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/sendgrid-to-livechat) - [ **Bitly to LiveChat** Bitly is a link-management platform for shortening, branding, and tracking URLs.](https://apiant.ai/connect/bitly-to-livechat) - [ **Pinata to LiveChat** Pinata is the simplest way to upload and manage files on IPFS.](https://apiant.ai/connect/pinata-to-livechat) - [ **Smartsheet to LiveChat** Smartsheet is a work execution platform for managing sheets, rows, and columns.](https://apiant.ai/connect/smartsheet-to-livechat) - [ **HubSpot to LiveChat** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-livechat) - [ **Salesforce to LiveChat** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-livechat) Questions ## ReadyCloud Suite and LiveChat, answered ### ### What can start an automation from ReadyCloud Suite? Any of ReadyCloud Suite's 2 triggers in the catalog, including New Contact and New Order. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveChat when something happens in ReadyCloud Suite? Any of LiveChat's 20 actions, including Create Agent, Create Customer, Create Group and Send Message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveChat to ReadyCloud Suite? LiveChat has no triggers in the catalog today, so automations start in ReadyCloud Suite. If you need the other direction, ask: your agent reads LiveChat's API documentation and adds it. ### ### Do I have to build a connector for ReadyCloud Suite or LiveChat? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ReadyCloud Suite and LiveChat without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.