Integration
Connect rasa.io to When I Work
When New Insights Action fires in rasa.io, your agent runs Create User in When I Work. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want rasa.io and When I Work to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What rasa.io can start in When I Work
When New Insights Action in rasa.io
then Create User in When I Work
When New Insights Topics in rasa.io
then Update user in When I Work
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with rasa.io and When I Work
Triggers and actions 3 triggers · 32 actions
Trigger
New Insights ActionTriggers when a contact performs a new engagement action, such as a click or open, on the selected newsletter.
Trigger
New Insights TopicsTriggers when a newsletter subscriber gets a new weekly topic cloud, showing the topics and categories they engage with.
Trigger
New PersonTriggered when a new person is added to your rasa.io contacts, optionally only within a chosen list.
Action
Add listCreates a new mailing list in the rasa.io account and returns the new list's id.
Action
Create or Update PersonCreates a contact for the email address, or updates the existing active contact with that email, and returns the contact.
Action
Delete contactPermanently deletes a contact and the personal data held for them across this account's newsletters. A contact that cannot be fully deleted is archived instead.
Action
Get contactReturns a single contact by ID, including its subscriptions, external identifiers and custom attributes. An error occurs if the contact is not found.
Action
Get newsletterReturns a single newsletter by ID, including its associated lists and subscription types.
Action
List contactsReturns the contacts in the rasa.io account, optionally narrowed to one list or to contacts matching an external system identifier.
Action
List newslettersReturns all active newsletters in your rasa.io account, including their associated lists and subscription types.
Action
List segmentsReturns the segments defined on your rasa.io account, including each segment's code, name, description and any account-level attribute rule.
Action
List subscription typesReturns all active subscription types in your rasa.io account, along with their active integration mappings.
Action
Remove contact from listRemoves a contact from a list. The contact itself is kept and stays on any other lists.
Action
Add locationCreates a new schedule (location) in the When I Work account and returns the created schedule.
Action
Add positionCreates a position, such as Dishwasher or Server, in the When I Work account.
Action
Add time entryCreates a time entry on a user's timesheet in When I Work and returns the new entry.
Action
Add time off requestCreates a time off request for a user, covering a start and end time, with an optional time off type and paid hours.
Action
Clock inClocks a user in, starting a time entry for them. Returns the time entry, the user and the punches recorded on it.
Action
Clock outClocks a When I Work user out and returns the time entry the clock-out belongs to.
Action
Create UserCreates a new user in the When I Work account and returns the created user, optionally sending them an invitation.
Action
Delete shiftDeletes a shift by its ID, optionally notifying the assigned user and removing later shifts in a repeating series. This cannot be undone.
Action
Delete userDeletes a user from the When I Work account, optionally deleting their future shifts as well. When I Work allows this to be reversed.
Action
Get accountReturns the When I Work account for the connected login, including its company name, plan status, enabled features and settings. For a parent account, also returns its child accounts.
Action
Get shiftReturns a single shift by its ID, including its breaks and any repeating series it belongs to. An error occurs if the shift is not found.
Action
Get userReturns a single When I Work user by ID, including their contact details, role, positions, schedules and pay information.
Action
List locationsReturns all the schedules (locations) in the When I Work account, optionally only those not yet confirmed.
Action
List positionsReturns all the positions in the When I Work account, optionally including deleted ones.
Action
List shiftsReturns the shifts in a date range, optionally narrowed to a user or schedule, and optionally including open, unpublished or repeating shifts.
Action
List sitesReturns all the sites in the When I Work account, optionally including deleted sites.
Action
List time entriesReturns the time entries (timesheet records) in a date range, optionally limited to specific users, entries still clocked in, or entries updated since a given time.
Action
List time off requestsReturns the time off requests that fall within a date range, optionally narrowed by user, schedule, status or type.
Action
List usersReturns the users in the When I Work account, optionally narrowed by schedule or by a search on name or email, and optionally including pending or deleted users.
Action
Publish shiftsPublishes a group of shifts so they become visible on the schedule, and returns the shifts that were published. It does not notify the assigned users.
Action
Update shiftUpdates an existing shift on the schedule, such as its times, assigned user, position, breaks or notes, and returns the updated shift.
Action
Update userUpdates an existing user's contact details, role, positions, schedules, pay and access settings, and can reactivate a deleted user. Returns the updated user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
rasa.io and When I Work, answered
What can start an automation from rasa.io?
Any of rasa.io's 3 triggers in the catalog, including New Insights Action, New Insights Topics and New Person. Describe the moment in plain language and your agent picks the right one.
What can your agent do in When I Work when something happens in rasa.io?
Any of When I Work's 22 actions, including Create User, Update shift, Update user and Add location. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from When I Work to rasa.io?
When I Work has no triggers in the catalog today, so automations start in rasa.io. If you need the other direction, ask: your agent reads When I Work's API documentation and adds it.
Do I have to build a connector for rasa.io or When I Work?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use rasa.io and When I Work without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.