--- title: "Connect rasa.io and Ticketeer - APIANT.ai" description: "When \"New Insights Action\" fires in rasa.io, your agent runs \"Create Task\" in Ticketeer, or \"Comment Added\" in Ticketeer to \"Get contact\" in rasa.io." canonical: "https://apiant.ai/connect/rasa-io-to-ticketeer" --- # Connect rasa.io and Ticketeer When **New Insights Action** fires in [rasa.io](https://apiant.ai/connections/rasa-io), your agent runs **Create Task** in [Ticketeer](https://apiant.ai/connections/ticketeer), or **Comment Added** in Ticketeer to **Get contact** in rasa.io. Describe the whole flow and it is built, tested on every scenario and kept running. rasa.io **3** triggers rasa.io **10** actions Ticketeer **5** triggers Ticketeer **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want rasa.io and Ticketeer to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What rasa.io and Ticketeer can do together ### From rasa.io to Ticketeer - When **New Insights Action** in rasa.io then **Create Task** in Ticketeer - When **New Insights Topics** in rasa.io then **Update task** in Ticketeer ### From Ticketeer to rasa.io - When **Comment Added** in Ticketeer then **Get contact** in rasa.io - When **New board** in Ticketeer then **List contacts** in rasa.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with rasa.io and Ticketeer ## Triggers and actions 8 triggers · 31 actions - Trigger **New Insights Action** Triggers when a contact performs a new engagement action, such as a click or open, on the selected newsletter. - Trigger **New Insights Topics** Triggers when a newsletter subscriber gets a new weekly topic cloud, showing the topics and categories they engage with. - Trigger **New Person** Triggered when a new person is added to your rasa.io contacts, optionally only within a chosen list. - Action **Add list** Creates a new mailing list in the rasa.io account and returns the new list's id. - Action **Create or Update Person** Creates a contact for the email address, or updates the existing active contact with that email, and returns the contact. - Action **Delete contact** Permanently deletes a contact and the personal data held for them across this account's newsletters. A contact that cannot be fully deleted is archived instead. - Action **Get contact** Returns a single contact by ID, including its subscriptions, external identifiers and custom attributes. An error occurs if the contact is not found. - Action **Get newsletter** Returns a single newsletter by ID, including its associated lists and subscription types. - Action **List contacts** Returns the contacts in the rasa.io account, optionally narrowed to one list or to contacts matching an external system identifier. - Action **List newsletters** Returns all active newsletters in your rasa.io account, including their associated lists and subscription types. - Action **List segments** Returns the segments defined on your rasa.io account, including each segment's code, name, description and any account-level attribute rule. - Action **List subscription types** Returns all active subscription types in your rasa.io account, along with their active integration mappings. - Action **Remove contact from list** Removes a contact from a list. The contact itself is kept and stays on any other lists. - Trigger **Comment Added** Triggers when a comment is added in any task in the selected board. - Trigger **New board** Fires when a new board is created. - Trigger **Task Assigned** Triggers when a task is is assigned to a user in the selected board. - Trigger **Task Created** Triggers when a task is created in the selected board. - Trigger **Task Moved** Triggers when a task is moved both within a column and between columns in the selected board. - Action **Add board** Create a new board. - Action **Add comment** Add a comment to a task. - Action **Add tag** Create a new tag on a board. - Action **Create Task** Creates a task in the specified column of the specified board - Action **Delete board** Delete a board. - Action **Delete tag** Delete a tag from a board. - Action **Delete task** Delete a task. - Action **Get board** Retrieve a single board by id. - Action **Get column** Retrieve a single column on a board. - Action **Get task** Retrieve a single task by id. - Action **List boards** List the boards visible to the connected account. - Action **List board users** List the users who have access to a board. - Action **List checkboxes** List the checklist items on a task. - Action **List columns** List the columns on a board. - Action **List comments** List the comments on a task. - Action **List tags** List the tags defined on a board. - Action **List tasks** List the tasks on a board. - Action **Move task** Move a task to a different column or assign it to a user. - Action **Update board** Edit a board's name or settings. - Action **Update column** Rename a board column. - Action **Update task** Edit a task's fields. ## Each app on its own - [ **rasa.io** Sends a personalized newsletter based on individual interests and behavior](https://apiant.ai/connections/rasa-io) - [ **Ticketeer** A free and user focused, yet powerful project management platform for businesses of all sizes.](https://apiant.ai/connections/ticketeer) Reviews ## What our customers say ## More from rasa.io - [ **rasa.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/rasa-io-to-salesforce) - [ **rasa.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/rasa-io-to-slack) - [ **rasa.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/rasa-io-to-stripe) - [ **rasa.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/rasa-io-to-shopify) - [ **rasa.io to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/rasa-io-to-trello) - [ **rasa.io to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/rasa-io-to-zoom) ## More into Ticketeer - [ **HubSpot to Ticketeer** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ticketeer) - [ **Salesforce to Ticketeer** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-ticketeer) - [ **Slack to Ticketeer** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ticketeer) - [ **Google Sheets to Ticketeer** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-ticketeer) - [ **Gmail to Ticketeer** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ticketeer) - [ **Google Calendar to Ticketeer** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ticketeer) Questions ## rasa.io and Ticketeer, answered ### ### What can start an automation from rasa.io? Any of rasa.io's 3 triggers in the catalog, including New Insights Action, New Insights Topics and New Person. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Ticketeer when something happens in rasa.io? Any of Ticketeer's 21 actions, including Create Task, Update board, Update column and Update task. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Ticketeer to rasa.io? Yes. When something happens in Ticketeer, your agent can act in rasa.io too. This page covers both directions: Ticketeer's triggers and rasa.io's actions are listed here as well. ### ### Do I have to build a connector for rasa.io or Ticketeer? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use rasa.io and Ticketeer without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.