--- title: "Connect rasa.io and Runn - APIANT.ai" description: "When \"New Insights Action\" fires in rasa.io, your agent runs \"Create Client\" in Runn, or \"New Assignment\" in Runn to \"Get contact\" in rasa.io." canonical: "https://apiant.ai/connect/rasa-io-to-runn" --- # Connect rasa.io and Runn When **New Insights Action** fires in [rasa.io](https://apiant.ai/connections/rasa-io), your agent runs **Create Client** in [Runn](https://apiant.ai/connections/runn), or **New Assignment** in Runn to **Get contact** in rasa.io. Describe the whole flow and it is built, tested on every scenario and kept running. rasa.io **3** triggers rasa.io **10** actions Runn **11** triggers Runn **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want rasa.io and Runn to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What rasa.io and Runn can do together ### From rasa.io to Runn - When **New Insights Action** in rasa.io then **Create Client** in Runn - When **New Insights Topics** in rasa.io then **Create Project** in Runn ### From Runn to rasa.io - When **New Assignment** in Runn then **Get contact** in rasa.io - When **New Client** in Runn then **List contacts** in rasa.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with rasa.io and Runn ## Triggers and actions 14 triggers · 23 actions - Trigger **New Insights Action** Triggers when a contact performs a new engagement action, such as a click or open, on the selected newsletter. - Trigger **New Insights Topics** Triggers when a newsletter subscriber gets a new weekly topic cloud, showing the topics and categories they engage with. - Trigger **New Person** Triggered when a new person is added to your rasa.io contacts, optionally only within a chosen list. - Action **Add list** Creates a new mailing list in the rasa.io account and returns the new list's id. - Action **Create or Update Person** Creates a contact for the email address, or updates the existing active contact with that email, and returns the contact. - Action **Delete contact** Permanently deletes a contact and the personal data held for them across this account's newsletters. A contact that cannot be fully deleted is archived instead. - Action **Get contact** Returns a single contact by ID, including its subscriptions, external identifiers and custom attributes. An error occurs if the contact is not found. - Action **Get newsletter** Returns a single newsletter by ID, including its associated lists and subscription types. - Action **List contacts** Returns the contacts in the rasa.io account, optionally narrowed to one list or to contacts matching an external system identifier. - Action **List newsletters** Returns all active newsletters in your rasa.io account, including their associated lists and subscription types. - Action **List segments** Returns the segments defined on your rasa.io account, including each segment's code, name, description and any account-level attribute rule. - Action **List subscription types** Returns all active subscription types in your rasa.io account, along with their active integration mappings. - Action **Remove contact from list** Removes a contact from a list. The contact itself is kept and stays on any other lists. - Trigger **New Assignment** Triggers when a new assignment is created in Runn, optionally limited to one person, role or project. - Trigger **New Client** Triggers when a new client is created in Runn. - Trigger **New Contract** Triggers when a new contract is added to a person in Runn. - Trigger **New Holiday Group** Triggers when a new holiday group is added to your Runn account. - Trigger **New Person** Triggers when a new person is added in Runn. - Trigger **New Project** Triggers when a new project is created in Runn. - Trigger **New Rate Card** Triggers when a new rate card is created in Runn. - Trigger **New Role** Triggers when a new role is created in Runn. - Trigger **New Skill** Triggers when a new skill is created in Runn. - Trigger **New Team** Triggers when a new team is created in Runn. - Trigger **New User** Triggers when a new user is added to your Runn account. - Action **Assign a Manager** Adds a Runn user as a manager of a person or placeholder, keeping any managers they already have. Returns the updated person. - Action **Create Assignment** Creates an assignment that schedules a person or placeholder on a project in a role for a date range, with the same number of minutes on each working day. - Action **Create Client** Creates a new client in Runn with a name and, optionally, a website and links to external systems. - Action **Create Contract** Adds a new contract to a person in Runn, setting their role, dates, employment type, cost and working hours. - Action **Create Person** Creates a person in Runn, along with their first contract (role, employment type, cost and working hours). - Action **Create Project** Creates a project in Runn for a client, optionally setting its budget, pricing model, rate card, team and managers, or duplicating it from an existing template project. - Action **Create Role** Creates a role in Runn, with optional default hourly cost, standard charge-out rate and external references. - Action **Create Skill** Creates a new skill in Runn that can be assigned to people and placeholders. - Action **Create Timesheet (Actual)** Records the time a person actually spent on a project for one day, creating the actual or overwriting an existing one for the same date, person, project, role and workstream. - Action **Find Client** Returns Runn clients whose name contains the text you enter (case-insensitive), with each client's id, website, archived status and external references. - Action **Find Person** Finds people in Runn by email, first name, last name or external id, returning every match and the first matching person. - Action **Find Project** Returns the projects whose name contains the text you give (ignoring case), optionally narrowed by external ID or last-modified date. - Action **Find Role** Finds roles in Runn whose name contains the text you give, ignoring case. Returns the matching roles, how many matched, and the first match. ## Each app on its own - [ **rasa.io** Sends a personalized newsletter based on individual interests and behavior](https://apiant.ai/connections/rasa-io) - [ **Runn** Runn is a resource management platform that helps teams align people, projects, and strategy with real-time...](https://apiant.ai/connections/runn) Reviews ## What our customers say ## More from rasa.io - [ **rasa.io to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/rasa-io-to-salesforce) - [ **rasa.io to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/rasa-io-to-slack) - [ **rasa.io to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/rasa-io-to-stripe) - [ **rasa.io to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/rasa-io-to-shopify) - [ **rasa.io to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/rasa-io-to-trello) - [ **rasa.io to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/rasa-io-to-zoom) ## More into Runn - [ **HubSpot to Runn** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-runn) - [ **Google Sheets to Runn** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-runn) - [ **Gmail to Runn** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-runn) - [ **Google Calendar to Runn** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-runn) - [ **Google Drive to Runn** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-runn) - [ **Mailchimp to Runn** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-runn) Questions ## rasa.io and Runn, answered ### ### What can start an automation from rasa.io? Any of rasa.io's 3 triggers in the catalog, including New Insights Action, New Insights Topics and New Person. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Runn when something happens in rasa.io? Any of Runn's 13 actions, including Create Assignment, Create Client, Create Contract and Create Person. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Runn to rasa.io? Yes. When something happens in Runn, your agent can act in rasa.io too. This page covers both directions: Runn's triggers and rasa.io's actions are listed here as well. ### ### Do I have to build a connector for rasa.io or Runn? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use rasa.io and Runn without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.