Connect Quo to ShipEngine

Both apps 36Quo 22ShipEngine 14

• Trigger
  List Phone Numbers

  Triggers when a new phone number is added to your Quo workspace.

• Action
  Add contact

  Adds a new contact to your Quo workspace, with name, company, role, emails, phone numbers and custom field values.

• Action
  Add task

  Creates a task in Quo linked to a phone number, a conversation, or a conversation activity, optionally with a due date and an assigned user.

• Action
  Delete contact

  Deletes a contact from your Quo workspace.

• Action
  Get a Message by ID

  Returns a single text message by its ID, including its sender, recipients, content, direction, delivery status and any attached media.

• Action
  Get a Summary for a Call

  Returns the AI-generated summary of a call, including key points discussed, suggested next steps, and any Sona job results. Call summaries are available on Business and Scale plans.

• Action
  Get a Transcription for a Call

  Returns the transcript of a call, including each spoken segment with its speaker and timing. Transcripts are available on Quo Business and Scale plans.

• Action
  Get call

  Returns a single Quo call by its ID, including its direction, status, participants, duration and timestamps.

• Action
  Get contact

  Returns a single Quo contact by its ID, including name, company, role, phone numbers, emails and custom field values.

• Action
  Get phone number

  Returns one of your Quo phone numbers, including its display name, number, forwarding setting, assigned users and calling/messaging restrictions.

• Action
  Get Recordings for a Call

  Returns the recordings for a call, oldest segment first, with each recording's status, duration, file type and download URL.

• Action
  Get user

  Returns a user in your Quo workspace, including their name, email, role and profile picture.

• Action
  Get voicemail for a call

  Returns the voicemail left on a call, including its status, length, transcript and a link to the audio. Fields stay blank while the voicemail is still processing.

• Action
  List Calls

  Returns the calls between one of your Quo numbers and a specific external phone number, optionally limited to a date range.

• Action
  List contacts

  Returns the contacts in your Quo workspace, optionally limited to contacts with specific external IDs or sources.

• Action
  List Conversations

  Returns the conversations in your Quo workspace, newest activity first, optionally narrowed to specific Quo numbers, a user's access, or a created/updated date range.

• Action
  List Messages

  Returns the text messages exchanged between one of your Quo numbers and the given participants, newest first, optionally filtered by sender and date range.

• Action
  List Phone Numbers

  Returns the phone numbers in your Quo workspace along with the users who have access to each, optionally limited to one user's numbers.

• Action
  List tasks

  Returns the tasks in your Quo workspace, including title, description, due date, assignee and completion status.

• Action
  List users

  Returns every user in your Quo workspace, with their email, name, role and picture.

• Action
  Send a Message

  Sends a text message from one of your Quo phone numbers to up to 10 recipients.

• Action
  Update contact

  Updates an existing Quo contact's name, company, role, emails, phone numbers and custom fields. Fields you leave blank keep their current values.

• Action
  Add batch

  Creates a new label batch in ShipEngine, optionally seeded with shipments or rates, so their labels can later be processed together.

• Action
  Add label

  Purchases a shipping label from your chosen carrier and service for a shipment, returning the label's tracking number, cost and download links.

• Action
  Add shipment

  Creates a shipment from a ship-to address, a ship-from address or warehouse, and its packages, returning the new shipment id for rating, labels and batches.

• Action
  Add warehouse

  Creates a new warehouse location in ShipEngine with a ship-from address and an optional return address.

• Action
  Calculate rates

  Returns shipping rate quotes from your connected carriers for a shipment, either from full shipment details or an existing shipment.

• Action
  Get batch

  Returns a label batch by its id, including its status, shipment and error counts, and links to download the batch's labels and forms.

• Action
  Get label

  Returns a shipping label by its id, including its status, tracking number, cost and links to download the label.

• Action
  Get manifest

  Returns the details of an end-of-day manifest, including its ship date, the labels it covers and a link to download the manifest form.

• Action
  Get shipment

  Returns a shipment by its id, including its status, carrier and service, addresses, packages and tags.

• Action
  List carriers

  Returns all carrier accounts connected to your ShipEngine account, with each carrier's id, services, package types and options.

• Action
  List shipments

  Returns the shipments in your ShipEngine account, optionally filtered by status, tag, batch or created/modified date range.

• Action
  List warehouses

  Returns every warehouse in your ShipEngine account, with each warehouse's id, name, origin address and return address.

• Action
  Update shipment

  Updates an existing shipment's addresses, packages, carrier service and other details before it is shipped, and returns the updated shipment.

• Action
  Validate an Address

  Checks a postal address against carrier and postal databases and returns its validation status, the corrected (matched) address, and any messages explaining problems found.

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