# Connect QuintaDB and Request Tracker (RT) When **New Database** fires in [QuintaDB](https://apiant.ai/connections/quintadb), your agent runs **Create Ticket** in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), or **Ticket Created** in Request Tracker (RT) to **Create Record** in QuintaDB. Describe the whole flow and it is built, tested on every scenario and kept running. QuintaDB **7** triggers QuintaDB **10** actions Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want QuintaDB and Request Tracker (RT) to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What QuintaDB and Request Tracker (RT) can do together ### From QuintaDB to Request Tracker (RT) - When **New Database** in QuintaDB then **Create Ticket** in Request Tracker (RT) - When **New Form** in QuintaDB then **Update ticket** in Request Tracker (RT) ### From Request Tracker (RT) to QuintaDB - When **Ticket Created** in Request Tracker (RT) then **Create Record** in QuintaDB - When **Ticket Status Changed** in Request Tracker (RT) then **Update Record** in QuintaDB Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with QuintaDB and Request Tracker (RT) ## Triggers and actions 10 triggers · 29 actions - Trigger **New Database** Triggers when a new database is created in the connected QuintaDB account. - Trigger **New Form** Triggers when a new form is added to a QuintaDB database. - Trigger **New Form Field** Triggers when a new field is added to a QuintaDB form. - Trigger **New or Updated Record** Triggers when a record in a QuintaDB form is added or changed. - Trigger **New Record** Triggers when a new record is added to a QuintaDB form. - Trigger **New Table Record** Triggers when a new record is added to a QuintaDB form. - Trigger **New Table Report** Triggers when a new report is created on a QuintaDB form. - Action **Add form** Adds a new form (table) to a QuintaDB database. Returns the created form. - Action **Create Record** Adds a new record to a QuintaDB form. The form's own fields are offered for mapping, and the created record's id is returned. - Action **Delete form** Deletes a form (table) and its records from a QuintaDB database. - Action **Delete Record** Deletes a record from a QuintaDB form. - Action **Delete records** Deletes several records from a QuintaDB form in one call. - Action **Find Records** Returns the records in a QuintaDB form that match the conditions you specify. - Action **Get record** Returns one record from a QuintaDB form, including all of its field values. - Action **Update Cell** Changes the value of one field on one QuintaDB record. - Action **Update Record** Changes field values on an existing QuintaDB record. Fields you leave blank keep their current value. - Action **Upload file** Uploads a file into a file field on an existing QuintaDB record. - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. ## Each app on its own - [ **QuintaDB** QuintaDB is a relational online database, CRM and Web-form Builder.](https://apiant.ai/connections/quintadb) - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) Reviews ## What our customers say ## More from QuintaDB - [ **QuintaDB to Ocrspace** OCR API that extracts text from images and PDFs, supporting multiple languages and searchable PDF output.](https://apiant.ai/connect/quintadb-to-ocrspace) - [ **QuintaDB to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/quintadb-to-salesforce) - [ **QuintaDB to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/quintadb-to-slack) - [ **QuintaDB to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/quintadb-to-stripe) - [ **QuintaDB to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/quintadb-to-shopify) - [ **QuintaDB to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/quintadb-to-trello) ## More into Request Tracker (RT) - [ **HubSpot to Request Tracker (RT)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-request-tracker-rt) - [ **Google Sheets to Request Tracker (RT)** Google Sheets](https://apiant.ai/connect/google-sheets-to-request-tracker-rt) - [ **Gmail to Request Tracker (RT)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-request-tracker-rt) - [ **Google Calendar to Request Tracker (RT)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-request-tracker-rt) - [ **Google Drive to Request Tracker (RT)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-request-tracker-rt) - [ **Mailchimp to Request Tracker (RT)** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-request-tracker-rt) Questions ## QuintaDB and Request Tracker (RT), answered ### ### What can start an automation from QuintaDB? Any of QuintaDB's 7 triggers in the catalog, including New Database, New Form, New Form Field and New or Updated Record. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Request Tracker (RT) when something happens in QuintaDB? Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Request Tracker (RT) to QuintaDB? Yes. When something happens in Request Tracker (RT), your agent can act in QuintaDB too. This page covers both directions: Request Tracker (RT)'s triggers and QuintaDB's actions are listed here as well. ### ### Do I have to build a connector for QuintaDB or Request Tracker (RT)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.