--- title: "Connect QuickBooks Online and Shopify - APIANT.ai" description: "When \"New customer\" fires in QuickBooks Online, your agent runs \"Add or update customer\" in Shopify." canonical: "https://apiant.ai/connect/quickbooks-online-to-shopify" --- # Connect QuickBooks Online and Shopify When **New customer** fires in [QuickBooks Online](https://apiant.ai/connections/quickbooks-online), your agent runs **Add or update customer** in [Shopify](https://apiant.ai/connections/shopify), or **New paid order** in Shopify to **Create invoice** in QuickBooks Online. Describe the whole flow and it is built, tested on every scenario and kept running. QuickBooks Online **11** triggers QuickBooks Online **45** actions Shopify **17** triggers Shopify **78** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want QuickBooks Online and Shopify to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) QuickBooks Online holds the customers, invoices and items your books run on, while Shopify holds the orders, products and buyers. Connecting them lets a paid Shopify order land in QuickBooks as a sales receipt or invoice, new QuickBooks customers reach Shopify, and item price edits carry across to the matching variant. Example flows ## What QuickBooks Online and Shopify can do together ### From QuickBooks Online to Shopify - When **New customer** in QuickBooks Online then **Add or update customer** in Shopify - When **New or updated item** in QuickBooks Online then **Add customer** in Shopify ### From Shopify to QuickBooks Online - When **New paid order** in Shopify then **Create invoice** in QuickBooks Online - When **New product** in Shopify then **Find customer by name** in QuickBooks Online Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with QuickBooks Online and Shopify ## Triggers and actions 28 triggers · 123 actions - Trigger **New bill** Polls for newly created bills (accounts payable), most recent first. - Trigger **New customer** Polls for newly created customers, most recent first. - Trigger **New estimate** Fires when a new estimate is created in QuickBooks Online. - Trigger **New invoice** Polls for newly created invoices, most recent first. - Trigger **New or updated customer** Fires when a QuickBooks customer is created or any of its details change. - Trigger **New or updated estimate** Fires when a QuickBooks estimate is created or edited. - Trigger **New or updated invoice** Fires when a QuickBooks invoice is created or edited — line items, amounts, due date, or status. - Trigger **New or updated item** Fires when a QuickBooks product or service item is created or edited. - Trigger **New or updated vendor** Fires when a QuickBooks vendor is created or any of its details change. - Trigger **New paid invoice** Polls for invoices that are fully paid (Balance = 0), most recently updated first. - Trigger **New payment** Polls for newly created customer payments, most recent first. - Action **Create account** Create an account in the QuickBooks chart of accounts — name, account type, and detail type. - Action **Create bill** Creates a new bill (accounts payable) for a vendor with a single account-based line item. - Action **Create credit memo** Creates a new credit memo for a customer with a single line item. - Action **Create customer** Creates a new customer in QuickBooks Online. - Action **Create estimate** Create a QuickBooks Online estimate (quote) for a customer. - Action **Create expense (purchase)** Creates a new expense (Purchase) paid from a bank/credit-card account with one account-based line. - Action **Create invoice** Creates a new invoice for a customer with a single line item. - Action **Create item (product/service)** Creates a new product or service item. - Action **Create journal entry** Create a QuickBooks journal entry with balanced debit and credit lines against the chart of accounts. - Action **Create payment** Records a customer payment, optionally applied against a specific invoice. - Action **Create refund receipt** Creates a new refund receipt for a customer with a single line item. - Action **Create sales receipt** Creates a new sales receipt for a customer with a single line item. - Action **Create vendor** Creates a new vendor in QuickBooks Online. - Action **Delete bill** Permanently delete a QuickBooks bill by Id. - Action **Delete credit memo** Permanently delete a QuickBooks credit memo by Id. - Action **Delete estimate** Permanently delete a QuickBooks estimate by Id. - Action **Delete invoice** Permanently delete a QuickBooks invoice by Id. Unlike voiding, this removes the transaction entirely. - Action **Delete sales receipt** Permanently delete a QuickBooks sales receipt by Id. - Action **Find account by name** Look up an account in the QuickBooks chart of accounts by its name. - Action **Find customer by name** Searches for a customer by display name and returns its Id and SyncToken. - Action **Find invoice by number** Look up a QuickBooks invoice by its document number (the invoice number customers see) rather than its internal Id. - Action **Find item by name** Look up a QuickBooks product or service item by its name. - Action **Find vendor by name** Look up a QuickBooks Online vendor by display name. - Action **Get bill balance** Returns the outstanding balance for a bill by its Id. - Action **Get customer by ID** Retrieves a single customer by its Id. - Action **Get estimate by ID** Retrieve a QuickBooks Online estimate by its ID. - Action **Get estimate PDF** Download the rendered PDF of a QuickBooks estimate by Id. - Action **Get invoice by ID** Retrieves a single invoice by its Id, including its balance. - Action **Get invoice PDF** Download the rendered PDF of a QuickBooks invoice by Id, for emailing or archiving. - Action **List accounts** List the accounts in the QuickBooks chart of accounts, with their type, detail type, and current balance. - Action **List attachments** List the files attached to a QuickBooks transaction or record, with their download links. - Action **List employees** List employees recorded in QuickBooks Online. - Action **List items** List products and services (items) defined in QuickBooks Online. - Action **Pay bill** Records a bill payment against a vendor bill, paid from the specified bank/credit-card account. - Action **Run query** Runs an arbitrary read-only QuickBooks Online query (QBO SQL-like syntax) and returns the raw QueryResponse. - Action **Send estimate** Email a QuickBooks Online estimate to the customer. - Action **Send invoice** Emails an invoice to the supplied email address (or the invoice's billing email if omitted). - Action **Update customer** Updates an existing customer (sparse update). Requires the customer Id and current SyncToken. - Action **Update estimate** Update an existing QuickBooks estimate by Id, changing only the fields supplied. - Action **Update invoice** Update an existing QuickBooks invoice by Id — a sparse update that changes only the fields supplied and leaves the rest of the invoice intact. - Action **Update item** Update an existing QuickBooks product or service item by Id — name, description, price, income account, or active flag. - Action **Update vendor** Update an existing QuickBooks vendor by Id — contact details, billing address, terms, or active flag. - Action **Upload attachment** Upload a file to QuickBooks and attach it to a transaction or record — a receipt on an expense, a contract on an invoice. - Action **Void invoice** Voids an existing invoice. Requires the invoice Id and current SyncToken. - Action **Void payment** Voids an existing customer payment. Requires the payment Id and current SyncToken. - Trigger **New cart** Triggered when a cart is created. - Trigger **New customer** Polling trigger that fires for each newly created Shopify customer. Fetches the 50 most recently created customers (sorted by creation date, newest first) via the GraphQL Admin API customers connection. - Trigger **New customer (instant)** Triggered when a customer is added. - Trigger **New order** Polls Shopify for orders (most recent first), returning a list of orders. - Trigger **New order (instant)** Triggered when an order is created. - Trigger **New paid order** Triggered when an order is paid. - Trigger **New product** Triggers when a new product is created in Shopify. Polls the GraphQL Admin API products connection (first 50, sorted by createdAt ascending) and returns each product's id, title, handle, vendor, product_type, status, created_at, updated_at. - Trigger **Order fulfilled** Triggered when an order is fulfilled. - Trigger **Order partially fulfilled** Triggered when an order is partially fulfilled. - Trigger **Two-way sync new or updated customers** Polling fetch body for the two-way customer sync trigger. Lists Shopify customers ordered oldest-to-newest by updated_at (GraphQL customers connection, sortKey: UPDATED_AT, reverse:false, first:250) so newly created or updated customers are surfaced for two-way synchronization. - Trigger **Updated cart** Triggered when a cart is updated. - Trigger **Updated customer** Triggered when a customer is updated. - Trigger **Updated fulfillment status** Polling trigger: fetches recently-updated Shopify orders (any status) and returns each order's fulfillment status. - Trigger **Updated order** Polls Shopify for recently updated orders (any status), most-recently-updated first. - Trigger **Updated order (instant)** Triggered when an order is updated. - Trigger **Updated order payment status** Polling trigger: fires when an order's payment (financial) status changes. Lists the 50 most recently updated orders via the GraphQL Admin API (orders sorted by UPDATED_AT desc) and dedups on order id + financial status so a new event fires only when the payment status changes. - Trigger **Updated product** Polling trigger: fires for products that were recently updated. Fetches up to 50 products sorted by update time (most recent first) via the Shopify GraphQL Admin API, projecting id, title, handle, vendor, product_type, status, created_at and updated_at for each. - Action **Activate Inventory Item at Location** Stocks an inventory item at a store location so it can hold quantity there, and returns the location's available quantity. - Action **Add customer** Create a new Shopify customer (first name, last name, email, phone, note, tags) via the GraphQL Admin API customerCreate mutation. Returns the created customer's id, email, phone, first/last name and created_at. - Action **Add metafield to customer** Add (set) a metafield on a Shopify customer, with the customer as the metafield owner. Inputs: Customer ID, Namespace, Key, Type (default single_line_text_field), Value. Returns the created/updated metafield's id, namespace, key, type, value. - Action **Add metafield to product** Adds a metafield to the specified product. - Action **Add or update customer** Creates a new customer if the email does not exist, otherwise updates the existing customer. - Action **Add product image** Adds a new product image from the image at the specified URL. - Action **Add Product Option** Adds one or two new options (for example Size or Color) to an existing product and gives every existing variant a value for them. Does nothing if the product already has an option with that name. - Action **Add tags to customer** Adds one or more tags to the customer with the specified email. An error occurs if more than one customer is found. Existing tags on the customer are not removed. - Action **Add tags to order** Adds the given comma-separated tags to a Shopify order (GraphQL Admin API tagsAdd mutation). Existing order tags are preserved; tagsAdd merges new tags onto the current set. Inputs: Order ID (numeric REST id, converted to a gid://shopify/Order GID), Tags (comma-separated). Returns the order GID (id) and the full resulting tag list (tags). - Action **Add transaction to order** Add a transaction to an order. Captures payment for the order's authorized amount. Inputs: Kind (default capture), Amount, Currency, Parent Transaction ID, plus the Order ID setting. Returns the transaction id, kind, status and order id. - Action **Adjust Inventory Quantity** Change an inventory item's available quantity at a location by a positive or negative amount. - Action **Apply gift card adjustment** Apply an adjustment (credit) to a Shopify gift card's balance. Inputs: Gift Card ID, Amount, optional Note. Returns the resulting credit transaction id, note, amount, creation time, and the gift card's numeric id. - Action **Change product option names** Update a Shopify product's core fields and (re)name its product options. Inputs: Product ID plus optional Title, Body HTML, Handle, Type, Published scope, Tags, Template suffix, Vendor, and Option 1/2/3 name. Returns the updated product id, title, options (name+position), and updated_at. - Action **Change product option names and values** Change a product's option names and their values. Inputs: Product ID, Option 1/2/3 Name, Option 1/2/3 Values (comma-separated). Returns the product id, title, and the resulting options array. - Action **Complete draft order** Completes a draft order. - Action **Create Metafield Definition** Create a metafield definition (namespace, key, type, validations) for an owner type. - Action **Create Order with Calculated Tax** Creates an order for a product variant, with Shopify calculating the tax from the shipping address, and returns the order totals and tax lines. - Action **Create or Update Theme File** Create or replace a file in a theme. The store's Shopify app needs the write_themes scope. - Action **Create product** Creates a new product. - Action **Create product variant** Creates a new variant on an existing Shopify product. Inputs: SKU, Price, Weight, Barcode, Option1-3, Compare At Price, Inventory Quantity, plus the Product ID setting. Returns the created variant id, sku, price, title, option1, product_id and inventory_item_id. - Action **Create Product with Variants** Create a product with up to three options and its variants (price, SKU, barcode, inventory settings) in one step. - Action **Delete item from location** Disconnect (deactivate) an inventory item from a location, removing the inventory level — GraphQL Admin API equivalent of. - Action **Delete product** Deletes an existing product. - Action **Delete product variant** Deletes an existing product variant. - Action **Delete Theme File** Delete a file from a theme. The store's Shopify app needs the write_themes scope. - Action **Find custom collection by name** Returns details for the specified custom collection. If the custom collection is not found, an error occurs. - Action **Find customer by email** Find a Shopify customer by email address. GraphQL Admin API: customers(first:1, query:"email:...") connection query; returns the first matching customer's email and numeric (legacyResourceId) customer_id. - Action **Find location by name** Find a Shopify location by its exact name and return its Location ID. Fails if no location matches or if more than one location shares the name. (GraphQL Admin API port of the REST locations.json lookup.) - Action **Find orders** Finds orders based upon search criteria. Emits the IDs of any matching orders. Use the "get order" action to fetch details for found orders. - Action **Find product by title** Finds a product by a title search. An error occurs if zero or multiple match. - Action **Find product variant by SKU** Find a single Shopify product variant by its SKU. Searches product variants for an exact SKU match, fails if zero or more than one variant matches. Returns the variant's id, sku, price, title, product id, inventory item id, and the full variant object. - Action **Find product variant by title** Finds a product variant by a title search. An error occurs if zero or multiple match. - Action **Get all product ids in custom collection** Returns all products (and their numeric ids) in a given custom collection. - Action **Get Base URL** Returns the connected Shopify store's base URL and derives the store subdomain (store_name) from it. Pure-compute helper; makes no Shopify API call (nothing to migrate to GraphQL). - Action **Get customer** Retrieve a single Shopify customer by Customer ID. Returns the customer's id, email, phone, state, first/last name, tags, created/updated timestamps, total spent, and orders count. - Action **Get customer metafield value** Get a customer's metafield value by namespace and key. Returns its type, value, and numeric metafield id. - Action **Get fulfillment order** Returns details for the specified order ID and fulfillment order ID. If either the order or fulfillment order is not found, an error occurs. Use the "get fulfillment order ids for order" action to fetch the fulfillment order ids for an order. - Action **Get fulfillment order ids for order** Get the fulfillment order IDs for a Shopify order. Given a numeric Order ID, returns the count of fulfillment orders and their IDs. - Action **Get fulfillment order line items** Lists the line items on a fulfillment order, with the quantity still left to fulfill. - Action **Get inventory item** Returns details for the specified inventory item. - Action **Get inventory quantity** Get available inventory quantity for an inventory item, optionally filtered to a single location. - Action **Get locations** Retrieve the list of Shopify store locations. Returns each location's id, legacyResourceId, name, active state, and address. - Action **Get metafields for customer** Get all metafields for a Shopify customer by Customer ID. Returns the list of metafield records (id, namespace, key, value, type) for the customer. - Action **Get metafields for product** Retrieve all metafields for a product (up to 250). Takes the numeric Product ID setting and returns the list of metafields (id, namespace, key, value, type). - Action **Get order** Get an order from Shopify by its numeric Order ID. Reads the order via the GraphQL Admin API (order(id:) query) and returns its name, email, currency, created date, total price, financial status, fulfillment status, and the full order object. - Action **Get product** Returns all fields for the specified product ID. If the product is not found, an error occurs. - Action **Get product count: active products** Returns a count of active products. - Action **Get product count: all products** Returns a count of all products. - Action **Get product count: archived products** Returns the number of archived products in the Shopify store. - Action **Get product count: draft products** Returns the number of draft products in the Shopify store (status:draft). - Action **Get product metafield value** Returns the value of a single product metafield identified by Namespace and Key for the given Product ID. - Action **Get Product Options** Get a product's options and their values. - Action **Get product variant** Get a single Shopify product variant by its numeric Variant ID. Returns id, sku, price, title, inventory_quantity, product_id, inventory_item_id, and the full variant object. - Action **Get product variant by SKU** Look up a single Shopify product variant by its SKU. Searches product variants for the given SKU, fails if zero or more than one match. Returns the matched variant's id, sku, price, title, product id, inventory item id, and the full variant object. - Action **Get Sales Tax Rates by Location** Returns the sales tax lines and total tax rate that apply at each active store location. - Action **Get Theme File** Get a theme file's contents by theme and filename. - Action **Move fulfillment order line item** Changes the location which is assigned to fulfill a number of unfulfilled fulfillment order line items. - Action **Order - add discount code** Append a discount code to an in-progress order object before it is submitted to Shopify. GraphQL-shaped: the discount entry carries DraftOrderAppliedDiscountInput fields (title/code, value, valueType FIXED_AMOUNT|PERCENTAGE, amount) so the assembled order is ready for the draftOrderCreate / draftOrderUpdate GraphQL mutation. Mirrors the REST builder that appended {code, amount, type} to order.discount_codes; same inputs (Code, Type, Amount, Order) and outputs (order, discount_codes). - Action **Order - add line item** Appends a line item to an in-memory order object (built by Order - initialize) before the order is created. Carries the same inputs (Variant ID, Quantity, Price, Total discount, Origin location ID, Is gift card, Fulfillment status). - Action **Order - add line item property** Adds a custom line-item property (name/value pair) to the LAST line item of an in-flight Shopify order object being assembled in the Order builder chain (initialize -> add line item -> add line item property -> create). Pure in-memory mutation of the draft order; no API call. Returns the updated order object and its JSON encoding. (No REST->GraphQL change applies: this op never called the REST Admin API; it is a local order-builder helper. The eventual draftOrderCreate/orderCreate happens in the separate 'Order - create' op.) - Action **Order - add line item tax line** Adds a tax line to the last line item of an in-memory order payload (builder, no API call). This op shapes the legacy order JSON structure; it does not call Shopify. Same inputs/outputs as the REST builder. Note: this never touched the Shopify REST API, so there is no GraphQL request equivalent — per-line-item user-supplied tax_lines are a REST Order-payload construct with no GraphQL counterpart (GraphQL computes tax lines server-side). - Action **Order - create** Creates a new order. - Action **Order - initialize** Starts a new Shopify order in your automation from the customer email, currency, billing and shipping addresses, tags, taxes and status you choose. It does not contact Shopify: pass the result through the Order - add steps (line items, discount codes) and then Order - create to place the order. - Action **Remove tags from customer** Remove one or more comma-separated tags from a Shopify customer (looked up by email). GraphQL Admin API port: finds the customer via a customers(query:"email:...") query, then calls the tagsRemove mutation with the customer GID and the tag list. Returns the customer's numeric id and remaining tags. - Action **Remove tags from order** Removes the given comma-separated tags from a Shopify order (by Order ID). Uses the GraphQL Admin API tagsRemove mutation; tags not present are ignored. Returns the order id and its remaining tags. - Action **Send customer invite** Sends an account invite to a customer specified by their email address. - Action **Set Product Variant Metafield** Create or update a metafield value on a product variant. - Action **Two-way sync add or update a customer** Two-way sync: find a Shopify customer by email (or by the previously mapped customer id) and update it, otherwise create a new customer. Sets email, name, phone, note, tags, marketing consent and a single address. GraphQL Admin API port of the legacy REST customers create/update flow. Returns the customer id and updated_at. - Action **Update customer** Updates an existing customer. - Action **Update Customer Default Address** Updates a customer's default address, or adds one as the default if they have none. Fields left blank are not changed. - Action **Update Customer Email Marketing Consent** Sets a Shopify customer's email marketing consent state and opt-in level. - Action **Update inventory item** Updates a Shopify inventory item (sku, cost, tracked, country code of origin, harmonized system code). Takes the numeric Inventory Item ID. - Action **Update inventory quantity** Set the absolute available inventory quantity for an inventory item at a specific location. GraphQL inventorySetQuantities mutation (name: available) replacing the REST inventory_levels/set.json endpoint. Returns the resulting available quantity, inventory item id, and location id. - Action **Update order** Update an existing Shopify order's financial status by Order ID. Returns the order's numeric id, name, updated timestamp, and financial status. - Action **Update order as fulfilled** Marks an order's fulfillment order as fulfilled by creating a fulfillment, optionally attaching tracking number/company and notifying the customer. GraphQL fulfillmentCreateV2 mutation. - Action **Update order line item as fulfilled** Creates a fulfillment for an order's fulfillment order (optionally a specific line item) with tracking info, via the GraphQL fulfillmentCreateV2 mutation. - Action **Update product** Update an existing product in Shopify (GraphQL Admin API, productUpdate mutation). Updates title, description, vendor, product type, tags, and/or status on the product identified by the Product ID setting; only provided fields are changed. Returns the product id, title, handle, status, updated timestamp, and admin GraphQL id. - Action **Update product variant** Updates an existing variant of a Shopify product — its price, compare-at price, SKU, barcode, weight and option values. Fields left blank keep their current values. ## Each app on its own - [ **QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connections/quickbooks-online) - [ **Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connections/shopify) Reviews ## What our customers say ## More from QuickBooks Online - [ **QuickBooks Online to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/quickbooks-online-to-salesforce) - [ **QuickBooks Online to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/quickbooks-online-to-stripe) - [ **QuickBooks Online to ActiveCampaign** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/quickbooks-online-to-activecampaign) - [ **QuickBooks Online to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/quickbooks-online-to-jira) - [ **QuickBooks Online to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/quickbooks-online-to-zoom) - [ **QuickBooks Online to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/quickbooks-online-to-twilio) ## More into Shopify - [ **HubSpot to Shopify** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-shopify) - [ **Salesforce to Shopify** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-shopify) - [ **Google Calendar to Shopify** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-shopify) - [ **Google Drive to Shopify** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-shopify) - [ **Pipedrive to Shopify** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pipedrive-to-shopify) - [ **ActiveCampaign to Shopify** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-shopify) Questions ## QuickBooks Online and Shopify, answered ### ### How do I avoid creating the same customer twice in QuickBooks Online? Use the Find customer by name action in QuickBooks Online before anything else, and only run Create customer when the lookup returns no match. Every later step, such as Create sales receipt, can then use the customer that already exists. ### ### Can a Shopify order become a QuickBooks Online invoice instead of a sales receipt? Yes — trigger on Order fulfilled or New paid order in Shopify and use the Create invoice action in QuickBooks Online. If you would rather record money already taken, use Create sales receipt or Create payment instead. ### ### What can start an automation from QuickBooks Online? Any of QuickBooks Online's 11 triggers in the catalog, including New customer, New or updated item, New bill and New estimate. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Shopify when something happens in QuickBooks Online? Any of Shopify's 78 actions, including Add or update customer, Update product variant, Create Metafield Definition and Create Order with Calculated Tax. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Shopify to QuickBooks Online? Yes. When something happens in Shopify, your agent can act in QuickBooks Online too. This page covers both directions: Shopify's triggers and QuickBooks Online's actions are listed here as well. ### ### Do I have to build a connector for QuickBooks Online or Shopify? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use QuickBooks Online and Shopify without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.