Integration
Connect Prospect CRM to LiveChat
When New contact fires in Prospect CRM, your agent runs Create Customer in LiveChat. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Prospect CRM and LiveChat to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Prospect CRM can start in LiveChat
When New contact in Prospect CRM
then Create Customer in LiveChat
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Prospect CRM and LiveChat
Triggers and actions 2 triggers · 39 actions
- New contact
Triggers when a new contact is added in Prospect CRM.
- New lead
Triggers when a new lead is created in Prospect CRM.
- Add booking
Creates a booking (a scheduled appointment or reservation) in Prospect CRM.
- Add contact
Creates a new contact in Prospect CRM and returns the created contact record.
- Add enquiry
Creates a new enquiry in Prospect CRM with the person's name, contact details, company, address and marketing source details.
- Add lead
Creates a new lead in Prospect CRM, optionally linked to a contact, and returns the created lead.
- Create Customer
Creates a customer (company) record in Prospect CRM and returns the new company.
- Create Entity
Creates a new record of any kind in Prospect CRM, such as a contact, company, lead or enquiry, and returns the created record.
- Find companies
Returns the companies in Prospect CRM that match a filter, such as a company name.
- Find contacts
Returns the contacts that match a filter, such as an email address or surname.
- Find Entity
Finds Prospect CRM records of any kind (contacts, companies, leads, enquiries and more) that match a filter condition.
- Find leads
Finds leads in Prospect CRM that match a filter condition and returns the matching lead records.
- Get company
Returns a single company record by its ID.
- Get contact
Returns a single Prospect CRM contact by its contact ID.
- List webhook actions
Returns the webhook event types Prospect CRM can subscribe to.
- Update company
Updates an existing company in Prospect CRM, changing only the fields you fill in.
- Update contact
Updates an existing contact in Prospect CRM. Only the fields you fill in are changed.
- Update Entity
Updates any Prospect CRM record (contact, company, lead, enquiry and so on) by changing the fields you supply.
- Update lead
Updates an existing lead in Prospect CRM. Only the fields you fill in are changed.
- Update Opportunity Status
Changes the status of an opportunity (lead) in Prospect CRM.
- Update Problem Status
Updates the status of an existing problem (support case) in Prospect CRM.
- Create Agent
Create a new agent (Configuration API).
- Create Customer
Create a customer record (Agent Chat API).
- Create Group
Create a new group/department (Configuration API).
- Deactivate Chat
Deactivate (close) an active chat (Agent Chat API).
- Delete Agent
Delete an agent by login/email (Configuration API).
- Delete Group
Delete a group/department by id (Configuration API).
- Get Agent
Get a single agent by login/email (Configuration API).
- Get Chat
Get a chat with its threads (Agent Chat API).
- Get Customer
Returns a customer by id: name, email, state and visit statistics.
- List Agents
List all agents on the LiveChat account (Configuration API).
- List Archives
List archived (finished) chats (Agent Chat API).
- List Chats
List chats (active and inactive) accessible to the requester (Agent Chat API).
- List Groups
List all groups (departments) on the account (Configuration API).
- Send Message
Send a text message into a chat (Agent Chat API send_event).
- Start Chat
Start a new chat (Agent Chat API).
- Tag Chat Thread
Add a tag to a chat thread (Agent Chat API).
- Transfer Chat
Transfer a chat to an agent or group (Agent Chat API).
- Update Agent
Update an existing agent (Configuration API).
- Update Customer
Update a customer record (Agent Chat API).
- Update Group
Update a group/department (Configuration API).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Prospect CRM and LiveChat, answered
What can start an automation from Prospect CRM?
Any of Prospect CRM's 2 triggers in the catalog, including New contact and New lead. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveChat when something happens in Prospect CRM?
Any of LiveChat's 20 actions, including Create Agent, Create Customer, Create Group and Send Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveChat to Prospect CRM?
LiveChat has no triggers in the catalog today, so automations start in Prospect CRM. If you need the other direction, ask: your agent reads LiveChat's API documentation and adds it.
Do I have to build a connector for Prospect CRM or LiveChat?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Prospect CRM and LiveChat without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.