Integration
Connect ProcessPlan to Crisp
When Field Updated fires in ProcessPlan, your agent runs Create/Update Contact in Crisp. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ProcessPlan and Crisp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ProcessPlan can start in Crisp
When Field Updated in ProcessPlan
then Create/Update Contact in Crisp
When Process Instance Completed in ProcessPlan
then Send Note Message in Crisp
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ProcessPlan and Crisp
Triggers and actions 10 triggers · 25 actions
Trigger
Field UpdatedTriggers when a field value on a running process is changed.
Trigger
Process Instance CompletedTriggers when a process is completed.
Trigger
Process Instance StartedTriggers when a new process is started.
Trigger
Task AssignedTriggers when a task is assigned to someone.
Trigger
Task CanceledTriggers when a task is canceled.
Trigger
Task CompletedTriggers when a task is completed.
Trigger
Task Due Date ChangedTriggers when a pending task's due date is set or changed.
Trigger
Task Notes UpdatedTriggers when the notes on a pending task are updated.
Trigger
Task Past DueTriggers when a pending task becomes past due.
Trigger
Task Start Date ChangedTriggers when a pending task's start date is set or changed.
Action
Cancel a ProcessCancels a running process.
Action
Cancel a Process TaskCancels a pending task in a running process.
Action
Complete a TaskCompletes a pending task by submitting one of its responses.
Action
Find a Process InstanceFinds process instances whose properties match a filter, such as the instance description.
Action
Start a New ProcessStarts a new process from a process template and fills in its starting fields.
Action
Start a Process TaskStarts a task in a running process out of its normal order. Use with caution.
Action
Update Process FieldsSaves new values into one or more fields of a running process.
Action
Add a User EventAdds an event (such as "Added item to basket") to a Crisp contact's timeline.
Action
Add Segments to ConversationAdds one or more segments (tags) to a Crisp conversation, keeping the segments it already has.
Action
Assign conversationAssigns a Crisp conversation to a chosen operator so it is routed to that person.
Action
Change Conversation StateChanges a Crisp conversation's state to resolved, unresolved or pending.
Action
Create ConversationCreates a new, empty conversation in your Crisp website and returns its session ID. It appears in the inbox once a user message is sent.
Action
Create/Update ContactCreates a Crisp contact (people profile) for the given email, or updates the existing contact with that email.
Action
Delete conversationPermanently removes a conversation from your Crisp website, identified by its session ID.
Action
Delete people profileRemoves a people profile (contact) from your Crisp website, identified by its people ID or email address.
Action
Get people profileReturns a Crisp contact profile, looked up by its people ID or email address.
Action
List conversationsReturns one page of up to 50 conversations in your Crisp inbox, optionally narrowed by search text, inbox, assignee, status or date.
Action
List messages in conversationReturns the messages in a Crisp conversation, with optional filters to read messages before, after or around a point in time.
Action
List operatorsReturns every operator who is a member of the Crisp website, with each operator's name, email, role and availability details.
Action
Mark messages as read in conversationMarks messages in a Crisp conversation as read, either specific messages or all of them.
Action
Search for a ProfileSearches the website's contact profiles by text (name, email and more) and returns the matching profiles.
Action
Search for ConversationSearches conversations in your Crisp website by text, segment or filter and returns the matching conversations.
Action
Send Note MessagePosts a private internal note into an existing Crisp conversation, visible only to operators.
Action
Send Operator Text MessageSends a text message from an operator in an existing Crisp conversation.
Action
Update conversation metasUpdates a conversation's visitor details, subject, segments and custom data. Returns Crisp's result message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ProcessPlan and Crisp, answered
What can start an automation from ProcessPlan?
Any of ProcessPlan's 10 triggers in the catalog, including Field Updated, Process Instance Completed, Task Completed and Task Due Date Changed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Crisp when something happens in ProcessPlan?
Any of Crisp's 18 actions, including Create Conversation, Create/Update Contact, Send Note Message and Send Operator Text Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Crisp to ProcessPlan?
Crisp has no triggers in the catalog today, so automations start in ProcessPlan. If you need the other direction, ask: your agent reads Crisp's API documentation and adds it.
Do I have to build a connector for ProcessPlan or Crisp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ProcessPlan and Crisp without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.