Connect ProAbono and Telebroad

Both apps 52ProAbono 14Telebroad 38

• Trigger
  Event(s) Related to a Customer

  Triggers when a customer is created or updated in ProAbono (name, email, status, language or other customer details change).

• Action
  Anonymize a Customer

  Anonymizes a customer in ProAbono, clearing their personal details such as name and email. Returns the anonymized customer.

• Action
  Bill a Customer

  Invoices a customer's current balance right away instead of waiting for the next billing cycle, optionally adding a note to the invoice.

• Action
  Create a Line in the Customer Balance

  Adds a one-time debit or credit line to a customer's balance in ProAbono. The line is invoiced with the customer's next billing.

• Action
  Create or Update a Customer

  Creates a customer in ProAbono, or updates the existing customer that has the same customer reference. Returns the customer record with its customer-portal links.

• Action
  Get invoice

  Returns a single ProAbono invoice by its ID, including its number, state, amounts, customer and links to view or pay it.

• Action
  List customers

  Returns the customers in your ProAbono account, optionally only those in one segment or those with an active subscription that includes a given feature.

• Action
  Retrieve a Customer

  Returns a customer by your own customer reference, including their status, segment, metadata and customer portal links.

• Action
  Retrieve Billing Address of a Customer

  Returns the billing address of a customer, looked up by your own customer reference.

• Action
  Retrieve Full Invoice (PDF)

  Returns a full invoice by its ID, including its amounts, status and a link to download the invoice PDF.

• Action
  Retrieve Payment Settings of a Customer

  Returns a customer's payment settings: payment type, billing mode, grey-list status, invoice note and next billing date.

• Action
  Suspend a Customer

  Suspends a customer so they can no longer access the customer portal, download invoices, use their payment method or receive emails. Returns the updated customer.

• Action
  Update Billing Address of a Customer

  Sets or updates the billing address of a ProAbono customer, and returns the saved address.

• Action
  Update Payment Settings of a Customer

  Updates a customer's payment settings in ProAbono, such as a manual payment method, billing mode, next billing date or the note shown on their invoices, and returns the saved settings.

• Trigger
  New Text Messages

  Triggers when a text conversation on your Telebroad numbers gets a new message, sent or received.

• Trigger
  User Call Ended

  Triggers when a call on your Telebroad account ends.

• Action
  Assign Conversation

  Assigns a text conversation to a user.

• Action
  Block Sender

  Blocks a phone number from texting one of your lines.

• Action
  Cancel Scheduled Message

  Cancels a scheduled text message.

• Action
  Create Saved Reply

  Saves a reusable text-message reply.

• Action
  Delete Call Recording

  Deletes the recordings of one leg of a call.

• Action
  Delete Conversation

  Deletes a whole text conversation.

• Action
  Delete Saved Reply

  Deletes a saved text-message reply.

• Action
  Delete Text Message

  Deletes one message from a text conversation.

• Action
  Get Blocked Sender

  Checks whether a phone number is blocked on one of your lines.

• Action
  Get Call

  Returns one call and its details.

• Action
  Get Call Recording

  Returns one recorded leg of a call, with its download link.

• Action
  Get Call Transcripts

  Returns a call's transcripts and AI summary.

• Action
  Get Conversation

  Returns the messages in one text conversation.

• Action
  Get Fax

  Returns one fax and its delivery status.

• Action
  Get My Profile

  Returns the API key's run-as user, with their numbers and phone lines.

• Action
  Get Unread Counts

  Returns how many unread text messages each of your lines has.

• Action
  List Agent Sessions

  Returns call-center agents' sign-in and pause sessions.

• Action
  List Blocked Senders

  Returns the numbers blocked from texting one of your lines.

• Action
  List Call Recordings

  Returns the recordings of a call.

• Action
  List Conversations

  Returns the text-message conversations in your inbox, newest first.

• Action
  List Faxes

  Returns your sent and received faxes.

• Action
  List Fax Numbers

  Returns the fax numbers you can send from.

• Action
  List Saved Replies

  Returns your saved text-message replies.

• Action
  List Scheduled Messages

  Returns the text messages scheduled to send from one of your lines.

• Action
  List Texting Numbers

  Returns the Telebroad numbers you can send text messages from.

• Action
  List Users

  Returns every user on your Telebroad account.

• Action
  Mark Conversation Resolved

  Marks a text conversation as handled.

• Action
  Mark Line Read

  Marks every message on a texting number as read.

• Action
  Place Call

  Starts a click-to-call: rings your phone, then connects it to the number you want to call.

• Action
  Reopen Conversation

  Reopens a resolved text conversation.

• Action
  Schedule Text Message

  Schedules a text message to send later from one of your lines.

• Action
  Search Calls

  Searches your call history between two times.

• Action
  Send Fax

  Sends a fax from one of your fax numbers, with an optional cover page.

• Action
  Send Text Message

  Sends an SMS or MMS text message from one of your Telebroad texting numbers to one or more recipients.

• Action
  Unblock Sender

  Unblocks a phone number on one of your lines.

• Action
  Update Saved Reply

  Edits a saved text-message reply.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.