--- title: "Connect ProAbono and Relatel - APIANT.ai" description: "When \"Event(s) Related to a Customer\" fires in ProAbono, your agent runs \"Add contact\" in Relatel." canonical: "https://apiant.ai/connect/proabono-to-relatel" --- # Connect ProAbono and Relatel When **Event(s) Related to a Customer** fires in [ProAbono](https://apiant.ai/connections/proabono), your agent runs **Add contact** in [Relatel](https://apiant.ai/connections/relatel), or **New Call** in Relatel to **Create a Line in the Customer Balance **in ProAbono. Describe the whole flow and it is built, tested on every scenario and kept running. ProAbono **1** trigger ProAbono **13** actions Relatel **4** triggers Relatel **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ProAbono and Relatel to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ProAbono and Relatel can do together ### From ProAbono to Relatel - When **Event(s) Related to a Customer** in ProAbono then **Add contact** in Relatel - When **Event(s) Related to a Customer** in ProAbono then **Update contact** in Relatel ### From Relatel to ProAbono - When **New Call** in Relatel then **Create a Line in the Customer Balance **in ProAbono - When **New message** in Relatel then **Create or Update a Customer** in ProAbono Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ProAbono and Relatel ## Triggers and actions 5 triggers · 32 actions - Trigger **Event(s) Related to a Customer** Triggers when a customer is created or updated in ProAbono (name, email, status, language or other customer details change). - Action **Anonymize a Customer** Anonymizes a customer in ProAbono, clearing their personal details such as name and email. Returns the anonymized customer. - Action **Bill a Customer** Invoices a customer's current balance right away instead of waiting for the next billing cycle, optionally adding a note to the invoice. - Action **Create a Line in the Customer Balance** Adds a one-time debit or credit line to a customer's balance in ProAbono. The line is invoiced with the customer's next billing. - Action **Create or Update a Customer** Creates a customer in ProAbono, or updates the existing customer that has the same customer reference. Returns the customer record with its customer-portal links. - Action **Get invoice** Returns a single ProAbono invoice by its ID, including its number, state, amounts, customer and links to view or pay it. - Action **List customers** Returns the customers in your ProAbono account, optionally only those in one segment or those with an active subscription that includes a given feature. - Action **Retrieve a Customer** Returns a customer by your own customer reference, including their status, segment, metadata and customer portal links. - Action **Retrieve Billing Address of a Customer** Returns the billing address of a customer, looked up by your own customer reference. - Action **Retrieve Full Invoice (PDF)** Returns a full invoice by its ID, including its amounts, status and a link to download the invoice PDF. - Action **Retrieve Payment Settings of a Customer** Returns a customer's payment settings: payment type, billing mode, grey-list status, invoice note and next billing date. - Action **Suspend a Customer** Suspends a customer so they can no longer access the customer portal, download invoices, use their payment method or receive emails. Returns the updated customer. - Action **Update Billing Address of a Customer** Sets or updates the billing address of a ProAbono customer, and returns the saved address. - Action **Update Payment Settings of a Customer** Updates a customer's payment settings in ProAbono, such as a manual payment method, billing mode, next billing date or the note shown on their invoices, and returns the saved settings. - Trigger **New Call** Triggers when a new call is made or received in Relatel. - Trigger **New message** Triggered when a new message is sent or received in Relatel. - Trigger **New Smiley** Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel. - Trigger **New voicemail** Triggers when a new voicemail is left for an employee or reception. - Action **Add comment** Adds a comment to a contact in Relatel, optionally notifying a colleague. - Action **Add contact** Adds a new contact to your Relatel company and returns the new contact's id. - Action **Cloak Reception** Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls. - Action **Delete contact** Deletes a contact from your Relatel organization and returns Relatel's confirmation message. - Action **Dial call** Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number. - Action **Do Not Disturb** Turns Do Not Disturb on or off for the connected employee and returns the updated employee. - Action **Find contact by phone number** Finds a Relatel contact by its phone number and returns the contact's details. - Action **Get contact** Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID. - Action **Get employee** Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status. - Action **Join a Group** Adds the authenticated employee to an employee group and returns the group's details after joining. - Action **Leave a Group** Removes the authenticated employee from the chosen employee group and returns the group's details. - Action **List calls** Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call. - Action **List contacts** Returns the contacts in your Relatel account, optionally only those with a given phone number. - Action **List employee groups** Returns all employee groups in your Relatel account, with each group's name, presence status and member employees. - Action **List employees** Returns all employees in your Relatel company, including their phone numbers, presence and group memberships. - Action **List receptions** Returns all receptions (phone lines/queues) in the Relatel account. - Action **List voicemails** Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails. - Action **Send SMS** Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions. - Action **Update contact** Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact. ## Each app on its own - [ **ProAbono** Subscription Billing Made Easy. Subscription Billing As-a-Service, for the New Generation of Services.](https://apiant.ai/connections/proabono) - [ **Relatel** Create interesting integrations by using your Relatel events for actions.](https://apiant.ai/connections/relatel) Reviews ## What our customers say ## More from ProAbono - [ **ProAbono to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/proabono-to-salesforce) - [ **ProAbono to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/proabono-to-slack) - [ **ProAbono to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/proabono-to-stripe) - [ **ProAbono to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/proabono-to-shopify) - [ **ProAbono to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/proabono-to-quickbooks-online) - [ **ProAbono to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/proabono-to-trello) ## More into Relatel - [ **HubSpot to Relatel** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-relatel) - [ **Google Sheets to Relatel** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-relatel) - [ **Gmail to Relatel** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-relatel) - [ **Google Calendar to Relatel** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-relatel) - [ **Google Drive to Relatel** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-relatel) - [ **Mailchimp to Relatel** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-relatel) Questions ## ProAbono and Relatel, answered ### ### What can start an automation from ProAbono? Any of ProAbono's 1 trigger in the catalog, including Event(s) Related to a Customer. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Relatel when something happens in ProAbono? Any of Relatel's 19 actions, including Send SMS, Update contact, Add comment and Add contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Relatel to ProAbono? Yes. When something happens in Relatel, your agent can act in ProAbono too. This page covers both directions: Relatel's triggers and ProAbono's actions are listed here as well. ### ### Do I have to build a connector for ProAbono or Relatel? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ProAbono and Relatel without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.