Connect Pretix and Syncro

Both apps 27Pretix 12Syncro 15

• Trigger
  New order

  Triggered when a new order is placed for a Pretix event.

• Action
  Add event

  Creates a new event under a pretix organizer. Events are always created as not live; add quotas and payment methods before going live.

• Action
  Add order

  Creates a new order in a pretix event, e.g. to import attendees from an external source.

• Action
  Add voucher

  Creates a new voucher in a pretix event.

• Action
  Add waiting list entry

  Adds a person to the waiting list for a product of a Pretix event.

• Action
  Get order

  Returns one order of an event, identified by its order code, including positions, fees, payments, refunds and invoice address.

• Action
  Get voucher

  Returns one voucher of an event with its code, usage limit and tag.

• Action
  Get waiting list entry

  Returns one waiting list entry of an event: the email address and the product it waits for.

• Action
  List events

  Returns all events of an organizer, optionally filtered.

• Action
  List items

  Returns the items (products) of a Pretix event, optionally filtered by name, category, active, admission, tax rate or free-price flag.

• Action
  List order positions

  Lists the order positions (tickets and products) within an event, with optional filters.

• Action
  List orders

  /api/v1/organizers/{organizer}/events/{event}/orders/ - list orders of an event.

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.