Integration
Connect Pretix and Request Tracker (RT)
When New order fires in Pretix, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add order in Pretix. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Pretix and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Pretix and Request Tracker (RT) can do together
From Pretix to Request Tracker (RT)
When New order in Pretix
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to Pretix
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Pretix and Request Tracker (RT)
Triggers and actions 4 triggers · 30 actions
- New order
Triggered when a new order is placed for a Pretix event.
- Add event
Creates a new event under a pretix organizer. Events are always created as not live; add quotas and payment methods before going live.
- Add order
Creates a new order in a pretix event, e.g. to import attendees from an external source.
- Add voucher
Creates a new voucher in a pretix event.
- Add waiting list entry
Adds a person to the waiting list for a product of a Pretix event.
- Get order
Returns one order of an event, identified by its order code, including positions, fees, payments, refunds and invoice address.
- Get voucher
Returns one voucher of an event with its code, usage limit and tag.
- Get waiting list entry
Returns one waiting list entry of an event: the email address and the product it waits for.
- List events
Returns all events of an organizer, optionally filtered.
- List items
Returns the items (products) of a Pretix event, optionally filtered by name, category, active, admission, tax rate or free-price flag.
- List order positions
Lists the order positions (tickets and products) within an event, with optional filters.
- List orders
/api/v1/organizers/{organizer}/events/{event}/orders/ - list orders of an event.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Pretix
Pretix to Base44Base44 is a platform that allows non-technical people to build their own Apps using AI.
Pretix to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Pretix to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Pretix to StripeStripe is a payment processing platform for online businesses.
Pretix to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Pretix to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into Request Tracker (RT)
HubSpot to Request Tracker (RT)HubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Request Tracker (RT)Google Sheets
Gmail to Request Tracker (RT)Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Request Tracker (RT)Google Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Request Tracker (RT)Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Request Tracker (RT)Mailchimp marketing automation and email platform.
Questions
Pretix and Request Tracker (RT), answered
What can start an automation from Pretix?
Any of Pretix's 1 trigger in the catalog, including New order. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Pretix?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Pretix?
Yes. When something happens in Request Tracker (RT), your agent can act in Pretix too. This page covers both directions: Request Tracker (RT)'s triggers and Pretix's actions are listed here as well.
Do I have to build a connector for Pretix or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.