--- title: "Connect PostStack to Zoho Desk - APIANT.ai" description: "When \"Contact Updated (instant)\" fires in PostStack, your agent runs \"Create Contact\" in Zoho Desk." canonical: "https://apiant.ai/connect/poststack-to-zoho-desk" --- # Connect PostStack to Zoho Desk When **Contact Updated (instant)** fires in [PostStack](https://apiant.ai/connections/poststack), your agent runs **Create Contact** in [Zoho Desk](https://apiant.ai/connections/zoho-desk). Describe the whole flow and it is built, tested on every scenario and kept running. PostStack **7** triggers PostStack **31** actions Zoho Desk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want PostStack and Zoho Desk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What PostStack can start in Zoho Desk - When **Contact Updated (instant)** in PostStack then **Create Contact** in Zoho Desk - When **New Contact (instant)** in PostStack then **Update Contact** in Zoho Desk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with PostStack and Zoho Desk ## Triggers and actions 7 triggers · 49 actions - Trigger **Contact Deleted (instant)** Fires when a contact is deleted (event: contact.deleted). - Trigger **Contact Updated (instant)** Fires when a contact is updated (event: contact.updated). - Trigger **Email Bounced (instant)** Fires when an email bounces (event: email.bounced). - Trigger **Email Delivered (instant)** Fires when an email is delivered (event: email.delivered). - Trigger **New Contact (instant)** Fires when a contact is created (event: contact.created). - Trigger **New Inbound Email** Polls for newly received inbound emails. - Trigger **New Sent Email (instant)** Fires when an email is sent (event: email.sent). - Action **Add a broadcast** Create a new marketing broadcast. - Action **Add a contact** Create a new contact. - Action **Add a segment** Create a new manual contact segment. - Action **Add a template** Create a new email template. - Action **Add contacts to segment** Add contacts to an existing segment. - Action **Add suppression** Add an address to the suppression list. - Action **Cancel broadcast** Cancel an in-flight broadcast. - Action **Cancel email** Cancel a scheduled or queued email before it sends. - Action **Delete a contact** Delete a contact. - Action **Delete a template** Delete an email template. - Action **Get a contact** Fetch one contact by ID. - Action **Get a template** Fetch one email template by ID. - Action **Get broadcast** Retrieve one broadcast by its public id, including the HTML and text bodies that the list endpoint omits. - Action **Get email** Fetch one sent or queued email by ID. - Action **Get email events** Get the delivery event timeline for one email. - Action **Get inbound email** Fetch one received inbound email by ID. - Action **Import contacts** Bulk-import a CSV list of contacts. - Action **List broadcasts** List marketing broadcasts. - Action **List contacts** List contacts in the account. - Action **List emails** List sent, queued, and scheduled emails. - Action **List inbound emails** List emails received via inbound parsing. - Action **List segments** List contact segments. - Action **List suppressed addresses** List addresses on the suppression list. - Action **List templates** List email templates. - Action **Send an email** Send a transactional email through PostStack. - Action **Send broadcast** Start sending a broadcast to its recipients. - Action **Send emails in batch** Send up to 100 emails in a single request. - Action **Update a contact** Update an existing contact's fields. - Action **Update a template** Update an email template, creating a new version. - Action **Update email** Reschedule a queued email's send time. - Action **Validate email address** Check whether an email address is valid and deliverable. - Action **Add Attachment** Attaches a file to a Zoho Desk ticket. - Action **Add Comment** Add a comment to a ticket. - Action **Create Account** Adds a new account to Zoho Desk. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket for customer requests. - Action **Delete ticket** Move a ticket to trash. - Action **Get account** Get an account by ID. - Action **Get contact** Fetches a contact by ID. An error occurs if the contact is not found. - Action **Get ticket** Get a ticket by ID. - Action **List agents** List all agents. - Action **List contacts** List all contacts. - Action **List departments** Returns all departments in the help desk - Action **List tickets** List all tickets. - Action **List Ticket Threads** Lists the conversation threads (email replies) of a ticket. - Action **Send E-Mail Reply** Sends an email reply for the selected ticket. - Action **Update account** Update an account. - Action **Update Contact** Updates an existing contact. - Action **Update Ticket** Updates an existing ticket. ## Each app on its own - [ **PostStack** EU-hosted email API for transactional and marketing email, with contacts, broadcasts, and analytics](https://apiant.ai/connections/poststack) - [ **Zoho Desk** Zoho Desk is web-based customer service software designed to help you focus more on creating customer...](https://apiant.ai/connections/zoho-desk) Reviews ## What our customers say ## More from PostStack - [ **PostStack to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/poststack-to-salesforce) - [ **PostStack to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/poststack-to-slack) - [ **PostStack to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/poststack-to-stripe) - [ **PostStack to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/poststack-to-shopify) - [ **PostStack to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/poststack-to-quickbooks-online) - [ **PostStack to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/poststack-to-trello) ## More into Zoho Desk - [ **OnceHub to Zoho Desk** Capture, qualify, and engage with inbound leads using ScheduleOnce, ChatOnce, FormOnce and SubmitOnce.](https://apiant.ai/connect/oncehub-to-zoho-desk) - [ **HubSpot to Zoho Desk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-desk) - [ **Salesforce to Zoho Desk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-desk) - [ **Slack to Zoho Desk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-desk) - [ **Google Sheets to Zoho Desk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zoho-desk) - [ **Gmail to Zoho Desk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-desk) Questions ## PostStack and Zoho Desk, answered ### ### What can start an automation from PostStack? Any of PostStack's 7 triggers in the catalog, including Contact Updated (instant), New Contact (instant), New Inbound Email and New Sent Email (instant). Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Desk when something happens in PostStack? Any of Zoho Desk's 18 actions, including Create Account, Create Contact, Create Ticket and Send E-Mail Reply. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Desk to PostStack? Zoho Desk has no triggers in the catalog today, so automations start in PostStack. If you need the other direction, ask: your agent reads Zoho Desk's API documentation and adds it. ### ### Do I have to build a connector for PostStack or Zoho Desk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use PostStack and Zoho Desk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.