--- title: "Connect Postman and Zendesk - APIANT.ai" description: "When \"New Collection\" fires in Postman, your agent runs \"Add Comment to Ticket\" in Zendesk." canonical: "https://apiant.ai/connect/postman-to-zendesk" --- # Connect Postman and Zendesk When **New Collection** fires in [Postman](https://apiant.ai/connections/postman), your agent runs **Add Comment to Ticket** in [Zendesk](https://apiant.ai/connections/zendesk), or **New Messaging Conversation** in Zendesk to **Create Collection** in Postman. Describe the whole flow and it is built, tested on every scenario and kept running. Postman **5** triggers Postman **26** actions Zendesk **3** triggers Zendesk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Postman and Zendesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Postman and Zendesk can do together ### From Postman to Zendesk - When **New Collection** in Postman then **Add Comment to Ticket** in Zendesk - When **New Environment** in Postman then **Create Ticket** in Zendesk ### From Zendesk to Postman - When **New Messaging Conversation** in Zendesk then **Create Collection** in Postman - When **New Ticket** in Zendesk then **Create Environment** in Postman Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Postman and Zendesk ## Triggers and actions 8 triggers · 44 actions - Trigger **New Collection** Triggered when a new collection is created. - Trigger **New Environment** Triggers when you need to list environments. Optionally filter by workspace. - Trigger **New Mock Server** Triggers when you need to list mock servers. Optionally filter by workspace. - Trigger **New Monitor** Triggered when a new monitor is created in Postman. - Trigger **New Workspace** Triggered when a new workspace is created. - Action **Create Collection** Creates a new Postman collection. - Action **Create Environment** Creates a new Postman environment with optional variables. - Action **Create Folder** Creates a folder inside a collection. - Action **Create Mock Server** Creates a new mock server from a collection. - Action **Create Monitor** Creates a new Postman monitor for a collection. - Action **Create Request** Creates a new request in a Postman collection. - Action **Create Workspace** Creates a new Postman workspace. - Action **Delete Collection** Delete a collection by ID. - Action **Delete Environment** Delete an environment by ID. - Action **Delete Mock Server** Delete a mock server by ID. - Action **Delete Monitor** Delete a monitor by ID. - Action **Delete Workspace** Delete a workspace by ID. - Action **Find Collection by ID** Returns a single collection by ID. - Action **Find Environment by ID** Returns a single environment by ID. - Action **Find Mock Server by ID** Returns a single mock server by ID. - Action **Find Monitor by ID** Returns a single monitor by ID. - Action **Find Workspace by ID** Returns a single workspace by ID. - Action **List Collections** List all collections accessible to the API key, optionally filtered by workspace. - Action **List Environments** List all environments accessible to the API key, optionally filtered by workspace. - Action **List Workspaces** List all workspaces accessible to the API key. - Action **Run Monitor** Runs a Postman monitor and returns the run results. - Action **Update Collection** Replaces an existing collection with the name, requests and settings you supply. - Action **Update Environment** Updates an existing environment. - Action **Update Mock Server** Update a mock server's config. - Action **Update Monitor** Updates an existing monitor. - Action **Update Workspace** Updates an existing workspace. - Trigger **New Messaging Conversation** Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket. - Trigger **New Ticket** Polling trigger that fires when a new ticket is created. - Trigger **New User** Polling trigger that fires when a new user is created. - Action **Add Comment to Ticket** Adds a public or private comment to an existing ticket. - Action **Create Organization** Creates a new organization. - Action **Create Ticket** Creates a new ticket in Zendesk. - Action **Create User** Creates a new user (end-user or agent). - Action **Delete Ticket** Deletes a ticket by ID. - Action **Delete User** Soft-deletes a user by ID. - Action **Get Messaging User ID** Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging. - Action **Get Organization** Retrieves a single organization by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **Get User** Retrieves a single user by ID. - Action **List Organizations** Lists organizations in the account. - Action **List Ticket Comments** Lists all comments on a ticket. - Action **List Tickets** Lists tickets in the account. - Action **Search** Runs a Zendesk search query across tickets, users, and organizations. - Action **Search Users** Searches users by query (name, email, etc.). - Action **Update Organization** Updates an existing organization by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Action **Update User** Updates an existing user by ID. ## Each app on its own - [ **Postman** Postman is a platform for building and testing APIs.](https://apiant.ai/connections/postman) - [ **Zendesk** Zendesk is a web-based help desk and customer support platform for managing tickets, users, and organizations.](https://apiant.ai/connections/zendesk) Reviews ## What our customers say ## More from Postman - [ **Postman to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/postman-to-wix) - [ **Postman to adresse.data.gouv.fr** adresse.data.gouv.fr is the French government's official national address database and geocoding service.](https://apiant.ai/connect/postman-to-adresse-data-gouv-fr) - [ **Postman to Cloudsmith** Cloudsmith is the preferred software platform for securely storing and sharing packages and containers.](https://apiant.ai/connect/postman-to-cloudsmith) - [ **Postman to Connecteam** Connecteam is an employee management app connecting the frontline employees and streamlining all work...](https://apiant.ai/connect/postman-to-connecteam) - [ **Postman to Frankfurter** Frankfurter publishes foreign exchange reference rates from the European Central Bank.](https://apiant.ai/connect/postman-to-frankfurter) - [ **Postman to Google Cloud Run** Serverless platform for running containerized services and jobs on Google Cloud.](https://apiant.ai/connect/postman-to-google-cloud-run) ## More into Zendesk - [ **HubSpot to Zendesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk) - [ **Salesforce to Zendesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk) - [ **Slack to Zendesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk) - [ **Google Sheets to Zendesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-zendesk) - [ **Gmail to Zendesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk) - [ **Google Calendar to Zendesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk) Questions ## Postman and Zendesk, answered ### ### What can start an automation from Postman? Any of Postman's 5 triggers in the catalog, including New Collection, New Environment, New Mock Server and New Monitor. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk when something happens in Postman? Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk to Postman? Yes. When something happens in Zendesk, your agent can act in Postman too. This page covers both directions: Zendesk's triggers and Postman's actions are listed here as well. ### ### Do I have to build a connector for Postman or Zendesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Postman and Zendesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.