--- title: "Connect Postman and Trengo - APIANT.ai" description: "When \"New Monitor\" fires in Postman, your agent runs \"Add ticket\" in Trengo, or \"New Internal Note\" in Trengo to \"Find Collection by ID\" in Postman." canonical: "https://apiant.ai/connect/postman-to-trengo" --- # Connect Postman and Trengo When **New Monitor** fires in [Postman](https://apiant.ai/connections/postman), your agent runs **Add ticket** in [Trengo](https://apiant.ai/connections/trengo), or **New Internal Note** in Trengo to **Find Collection by ID** in Postman. Describe the whole flow and it is built, tested on every scenario and kept running. Postman **5** triggers Postman **26** actions Trengo **3** triggers Trengo **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Postman and Trengo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Connecting Postman and Trengo keeps API work and customer conversations in the same loop. New collections, monitors and mock servers in Postman can open or annotate tickets in Trengo, and labels or notes added by agents in Trengo can run a monitor or spin up a mock server in Postman. The agent builds it, tests every scenario and keeps it running. Example flows ## What Postman and Trengo can do together ### From Postman to Trengo - When **New Monitor** in Postman then **Add ticket** in Trengo - When **New Collection** in Postman then **Add internal note to ticket** in Trengo ### From Trengo to Postman - When **New Internal Note** in Trengo then **Find Collection by ID** in Postman - When **Ticket Label Added** in Trengo then **Run Monitor** in Postman Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Postman and Trengo ## Triggers and actions 8 triggers ยท 41 actions - Trigger **New Collection** Triggered when a new collection is created. - Trigger **New Environment** Triggers when you need to list environments. Optionally filter by workspace. - Trigger **New Mock Server** Triggers when you need to list mock servers. Optionally filter by workspace. - Trigger **New Monitor** Triggered when a new monitor is created in Postman. - Trigger **New Workspace** Triggered when a new workspace is created. - Action **Create Collection** Creates a new Postman collection. - Action **Create Environment** Creates a new Postman environment with optional variables. - Action **Create Folder** Creates a folder inside a collection. - Action **Create Mock Server** Creates a new mock server from a collection. - Action **Create Monitor** Creates a new Postman monitor for a collection. - Action **Create Request** Creates a new request in a Postman collection. - Action **Create Workspace** Creates a new Postman workspace. - Action **Delete Collection** Delete a collection by ID. - Action **Delete Environment** Delete an environment by ID. - Action **Delete Mock Server** Delete a mock server by ID. - Action **Delete Monitor** Delete a monitor by ID. - Action **Delete Workspace** Delete a workspace by ID. - Action **Find Collection by ID** Returns a single collection by ID. - Action **Find Environment by ID** Returns a single environment by ID. - Action **Find Mock Server by ID** Returns a single mock server by ID. - Action **Find Monitor by ID** Returns a single monitor by ID. - Action **Find Workspace by ID** Returns a single workspace by ID. - Action **List Collections** List all collections accessible to the API key, optionally filtered by workspace. - Action **List Environments** List all environments accessible to the API key, optionally filtered by workspace. - Action **List Workspaces** List all workspaces accessible to the API key. - Action **Run Monitor** Runs a Postman monitor and returns the run results. - Action **Update Collection** Replaces an existing collection with the name, requests and settings you supply. - Action **Update Environment** Updates an existing environment. - Action **Update Mock Server** Update a mock server's config. - Action **Update Monitor** Updates an existing monitor. - Action **Update Workspace** Updates an existing workspace. - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. ## Each app on its own - [ **Postman** Postman is a platform for building and testing APIs.](https://apiant.ai/connections/postman) - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) Reviews ## What our customers say ## More from Postman - [ **Postman to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/postman-to-wix) - [ **Postman to adresse.data.gouv.fr** adresse.data.gouv.fr is the French government's official national address database and geocoding service.](https://apiant.ai/connect/postman-to-adresse-data-gouv-fr) - [ **Postman to Clerk** Clerk is a user authentication and management platform that lets developers add sign-in, profiles, and...](https://apiant.ai/connect/postman-to-clerk) - [ **Postman to Cloudsmith** Cloudsmith is the preferred software platform for securely storing and sharing packages and containers.](https://apiant.ai/connect/postman-to-cloudsmith) - [ **Postman to Connecteam** Connecteam is an employee management app connecting the frontline employees and streamlining all work...](https://apiant.ai/connect/postman-to-connecteam) - [ **Postman to Frankfurter** Frankfurter publishes foreign exchange reference rates from the European Central Bank.](https://apiant.ai/connect/postman-to-frankfurter) ## More into Trengo - [ **OpenAI to Trengo** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-trengo) - [ **CloudConvert to Trengo** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connect/cloudconvert-to-trengo) - [ **elmah.io to Trengo** Cloud logging for.NET web applications using ELMAH.](https://apiant.ai/connect/elmah-io-to-trengo) - [ **HubSpot to Trengo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trengo) - [ **Salesforce to Trengo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trengo) - [ **Slack to Trengo** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-trengo) Questions ## Postman and Trengo, answered ### ### Can an agent in Trengo start something in Postman without leaving the inbox? Yes. Adding a label to a conversation or writing an internal note can run a Postman monitor or create a mock server from a collection. The agent only needs to use the agreed label or note wording. ### ### Will the result of a Postman monitor run come back to the conversation? Yes. After the run finishes, the result can be added to the Trengo ticket as an internal note that only agents see. You can also have a reply sent on the ticket's own channel instead. ### ### What can start an automation from Postman? Any of Postman's 5 triggers in the catalog, including New Monitor, New Collection, New Environment and New Mock Server. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Trengo when something happens in Postman? Any of Trengo's 15 actions, including Add ticket, Create a Contact, Create webhook and Send a Message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Trengo to Postman? Yes. When something happens in Trengo, your agent can act in Postman too. This page covers both directions: Trengo's triggers and Postman's actions are listed here as well. ### ### Do I have to build a connector for Postman or Trengo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Postman and Trengo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.