--- title: "Connect Polar to Tidio - APIANT.ai" description: "When \"Benefit Created\" fires in Polar, your agent runs \"Add ticket\" in Tidio." canonical: "https://apiant.ai/connect/polar-to-tidio" --- # Connect Polar to Tidio When **Benefit Created** fires in [Polar](https://apiant.ai/connections/polar), your agent runs **Add ticket** in [Tidio](https://apiant.ai/connections/tidio). Describe the whole flow and it is built, tested on every scenario and kept running. Polar **21** triggers Polar **26** actions Tidio **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Polar and Tidio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Polar can start in Tidio - When **Benefit Created** in Polar then **Add ticket** in Tidio - When **Benefit Updated** in Polar then **Send message on behalf of contact** in Tidio Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Polar and Tidio ## Triggers and actions 21 triggers · 40 actions - Trigger **Benefit Created** Triggered when a new benefit is created in Polar. - Trigger **Benefit Updated** Triggered when a benefit is changed in Polar. - Trigger **Checkout Created** Triggered when a new checkout session is created in Polar. - Trigger **Checkout Expired** Triggered when a checkout session expires in Polar without being paid. - Trigger **Checkout Updated** Triggered when a checkout session changes in Polar, for example when it is confirmed or paid. - Trigger **Customer Created** Triggered when a new customer is created in Polar. - Trigger **Customer Deleted** Triggered when a customer is deleted in Polar. - Trigger **Customer State Changed** Triggered when a customer's state changes in Polar - their active subscriptions, granted benefits or meters. - Trigger **Customer Updated** Triggered when a customer's details change in Polar. - Trigger **Order Created** Triggers when a new order is placed in your Polar organization. - Trigger **Order Paid** Triggers when an order in your Polar organization is paid. - Trigger **Order Updated** Triggers when an order in your Polar organization changes. - Trigger **Product Created** Triggers when a new product is created in your Polar organization. - Trigger **Product Updated** Triggers when a product in your Polar organization changes. - Trigger **Subscription Active** Triggers when a subscription in your Polar organization becomes active. - Trigger **Subscription Canceled** Triggers when a customer cancels a subscription in your Polar organization. - Trigger **Subscription Created** Triggers when a new subscription is created in your Polar organization. - Trigger **Subscription Past Due** Triggers when a subscription in your Polar organization falls past due because a payment failed. - Trigger **Subscription Revoked** Triggers when a subscription in your Polar organization is revoked and the customer loses access. - Trigger **Subscription Uncanceled** Triggers when a customer reverses a pending cancellation and keeps a subscription in your Polar organization. - Trigger **Subscription Updated** Triggers when a subscription in your Polar organization changes. - Action **Add Subscription** Subscribes a customer to a free recurring product. - Action **Confirm Checkout Session** Completes an open checkout session so Polar creates the order. Works without payment only when the checkout needs none, for example a free product. - Action **Create Benefit** Creates a benefit in Polar that you can attach to products. - Action **Create Checkout Session** Creates a Polar checkout session for a product and returns the link the customer pays through. - Action **Create Customer** Creates a customer in Polar. - Action **Create Discount** Creates a discount in Polar, either a percentage off or a fixed amount off. - Action **Create Product** Creates a product in Polar with its price or prices. - Action **Delete Customer** Deletes a customer in Polar. Their subscriptions are cancelled and their benefits revoked. - Action **Get Checkout Session** Returns one Polar checkout session by its id, including its status and payment link. - Action **Get Customer** Returns one customer from Polar by their id, including any metadata you stored on them. - Action **Get Product** Returns one product from Polar by its id, with its prices and attached benefits. - Action **Get Subscription** Returns one subscription from Polar by its id, with its status, amount and current period. - Action **List Benefits** Returns a page of benefits from Polar. - Action **List Checkout Sessions** Returns a page of checkout sessions from Polar. - Action **List Customers** Returns a page of customers from Polar. - Action **List Discounts** Returns the discount codes set up in your Polar organization, newest first. You can narrow the list by organization or by name text, and page through the results. - Action **List Orders** Returns the orders placed in your Polar organization. You can narrow the list by product, customer, subscription, checkout, discount or status, and page through the results. - Action **List Products** Returns the products in your Polar organization, with their prices and benefits. You can narrow the list by name text, archived state, one-time versus subscription, or a benefit, and page through the results. - Action **List Subscriptions** Returns the subscriptions in your Polar organization. You can narrow the list by product, customer, discount, active state or status, and page through the results. - Action **Revoke Subscription** Cancels a Polar subscription immediately, ending the customer's access right away rather than at the end of the billing period. - Action **Update Benefit** Changes a benefit's description, visibility, settings or metadata. - Action **Update Checkout Session** Changes an open checkout session: buyer details, product, amount, metadata or redirect links. - Action **Update Customer** Updates an existing Polar customer. Only the fields you fill in are changed; anything left blank keeps its current value. - Action **Update Order** Changes the billing name or billing address shown on an order's invoice. - Action **Update Product** Updates an existing Polar product. Only the fields you fill in are changed; anything left blank keeps its current value. - Action **Update Subscription** Changes an existing Polar subscription — switch its product, apply a discount, adjust seats, move the trial end, or schedule or reverse a cancellation. Only the fields you fill in are changed. - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. ## Each app on its own - [ **Polar** Polar is a modern billing platform for developers & designers.](https://apiant.ai/connections/polar) - [ **Tidio** Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate...](https://apiant.ai/connections/tidio) Reviews ## What our customers say ## More from Polar - [ **Polar to GoHighLevel** All-in-one sales and marketing platform agencies white-label and resell to their clients — contacts...](https://apiant.ai/connect/polar-to-gohighlevel) - [ **Polar to Chucknorris** Free JSON API providing hand-curated, random Chuck Norris jokes/facts.](https://apiant.ai/connect/polar-to-chucknorris) - [ **Polar to PaperClean** Clean document photos for printing, remove shadows, fix lighting](https://apiant.ai/connect/polar-to-paperclean) - [ **Polar to Sportmonks Cricket** Live cricket score, player statistics and fantasy API](https://apiant.ai/connect/polar-to-sportmonks-cricket) - [ **Polar to Temi** Temi is an audio transcription service that uses computers to transcribe English audio or video into text.](https://apiant.ai/connect/polar-to-temi) - [ **Polar to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/polar-to-salesforce) ## More into Tidio - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) - [ **Google Calendar to Tidio** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tidio) Questions ## Polar and Tidio, answered ### ### What can start an automation from Polar? Any of Polar's 21 triggers in the catalog, including Benefit Created, Benefit Updated, Checkout Created and Checkout Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tidio when something happens in Polar? Any of Tidio's 14 actions, including Send message on behalf of contact, Update contact, Update ticket and Add ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tidio to Polar? Tidio has no triggers in the catalog today, so automations start in Polar. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it. ### ### Do I have to build a connector for Polar or Tidio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Polar and Tidio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.