---
title: "Connect Plug&Pay and Waitwhile - APIANT.ai"
description: "When \"New Order\" fires in Plug&Pay, your agent runs \"Add customer note\" in Waitwhile, or \"New customer\" in Waitwhile to \"Add Order Comment\" in Plug&Pay."
canonical: "https://apiant.ai/connect/plug-pay-to-waitwhile"
---

# Connect Plug&Pay and Waitwhile

When **New Order** fires in [Plug&Pay](https://apiant.ai/connections/plug-pay), your agent runs **Add customer note** in [Waitwhile](https://apiant.ai/connections/waitwhile), or **New customer** in Waitwhile to **Add Order Comment** in Plug&Pay. Describe the whole flow and it is built, tested on every scenario and kept running.

Plug&Pay **3** triggers Plug&Pay **31** actions Waitwhile **1** trigger Waitwhile **19** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Plug&Pay and Waitwhile to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Plug&Pay and Waitwhile can do together

### From Plug&Pay to Waitwhile

- When **New Order** in Plug&Pay then **Add customer note** in Waitwhile
- When **New Product** in Plug&Pay then **Create Customer** in Waitwhile

### From Waitwhile to Plug&Pay

- When **New customer** in Waitwhile then **Add Order Comment** in Plug&Pay
- When **New customer** in Waitwhile then **Update Order Payment Status** in Plug&Pay

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Plug&Pay and Waitwhile

## Triggers and actions 4 triggers · 50 actions

- Trigger

**New Order**

Triggers when a new order is placed in your Plug&Pay account.

- Trigger

**New Product**

Triggers when a new product is added to your Plug&Pay account.

- Trigger

**New Subscription**

Triggers when a new subscription or installment plan starts in your Plug&Pay account.

- Action

**Add Order Comment**

Adds an internal note to an order. Buyers do not see it.

- Action

**Add Subscription Comment**

Adds an internal note to a subscription. Subscribers do not see it.

- Action

**Cancel Subscription**

Cancels a subscription, optionally from a later date and with a reason.

- Action

**Clone Checkout**

Makes a copy of a checkout page and returns the new checkout's ID.

- Action

**Clone Product**

Makes a copy of an existing product and returns the new product's ID.

- Action

**Create Product Price**

Adds a price to a product in your Plug&Pay account and returns the price ID.

- Action

**Delete Checkout**

Deletes a checkout page from your Plug&Pay account.

- Action

**Delete Order**

Deletes an order from your Plug&Pay account.

- Action

**Delete Product**

Deletes a product from your Plug&Pay account.

- Action

**Delete Product Price**

Removes a price from a product in your Plug&Pay account.

- Action

**Delete Promotion**

Deletes a promotion from your Plug&Pay account.

- Action

**Delete Subscription**

Deletes a subscription from your Plug&Pay account.

- Action

**Extend Subscription**

Moves a subscription's next billing date later, extending the current period.

- Action

**Find Checkouts**

Searches the checkout pages in your Plug&Pay account by name, product or status.

- Action

**Find Orders**

Searches the orders in your Plug&Pay account by buyer email, invoice number, payment status, product, date range and other filters.

- Action

**Find Products**

Searches the products in your Plug&Pay account by title, SKU, type, group and other filters.

- Action

**Find Promotions**

Searches the promotions in your Plug&Pay account by name or product.

- Action

**Find Subscriptions**

Searches the subscriptions in your Plug&Pay account by subscriber, status, product, billing dates and other filters.

- Action

**Get Checkout**

Returns a checkout page from your Plug&Pay account by its ID.

- Action

**Get Order**

Returns an order from your Plug&Pay account by its ID, optionally with its items, billing details and more.

- Action

**Get Order Payment**

Returns the payment of an order: its status, method, provider and amounts.

- Action

**Get Product**

Returns a product from your Plug&Pay account by its ID.

- Action

**Get Product Price**

Returns one price of a product in your Plug&Pay account.

- Action

**Get Promotion**

Returns a promotion from your Plug&Pay account by its ID.

- Action

**Get Subscription**

Returns a subscription from your Plug&Pay account by its ID.

- Action

**List Order Comments**

Returns the internal notes on an order.

- Action

**List Product Prices**

Returns all prices of a product. When a checkout has its own pricing, that pricing takes precedence.

- Action

**Refund Order**

Refunds an order and creates its credit order. The order must have an invoice number and must not already be refunded.

- Action

**Resume Subscription**

Resumes a cancelled subscription so it renews again.

- Action

**Update Order Payment Status**

Sets the payment status of an order, for example to mark it as paid.

- Action

**Update Product Price**

Changes a price on a product in your Plug&Pay account. Fields left blank are not changed.

- Trigger

**New customer**

Triggered when a new customer is created in Waitwhile.

- Action

**Add customer note**

Adds a note entry to a Waitwhile customer, optionally tied to a location or visit.

- Action

**Add location**

Creates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record.

- Action

**Add resource**

Creates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource.

- Action

**Add service**

Creates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created.

- Action

**Create Customer**

Creates a customer in Waitwhile from their name and contact details, and returns the new customer record.

- Action

**Create or Update a Visit**

Creates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit.

- Action

**Delete a Visit**

Deletes a visit by its ID.

- Action

**Delete customer**

Deletes a Waitwhile customer by ID.

- Action

**Fetch Customer**

Returns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata.

- Action

**Fetch Location**

Returns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name.

- Action

**Fetch Resource**

Returns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services.

- Action

**Fetch Service**

Returns one Waitwhile service with its name, price, duration, availability settings, hours and locations.

- Action

**Fetch Visit**

Returns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields.

- Action

**Find User**

Returns up to 100 Waitwhile users whose email address starts with the text you provide.

- Action

**Find visits by criteria**

Returns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range.

- Action

**List booking slots**

Returns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot.

- Action

**Search for Customer**

Returns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range.

- Action

**Search for User**

Returns the Waitwhile users whose email address starts with the text you provide, up to 100 users.

- Action

**Update customer**

Updates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer.

## Each app on its own

- [ **Plug&Pay** Plug&Pay is the all-in-one system for your checkout pages, upsell processes and online subscriptions.](https://apiant.ai/connections/plug-pay)
- [ **Waitwhile** Waitwhile is a leading waitlist and scheduling service that helps you improve your lines and create a...](https://apiant.ai/connections/waitwhile)

Reviews

## What our customers say

## More from Plug&Pay

- [ **Plug&Pay to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/plug-pay-to-salesforce)
- [ **Plug&Pay to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/plug-pay-to-slack)
- [ **Plug&Pay to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/plug-pay-to-stripe)
- [ **Plug&Pay to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/plug-pay-to-shopify)
- [ **Plug&Pay to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/plug-pay-to-quickbooks-online)
- [ **Plug&Pay to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/plug-pay-to-trello)

## More into Waitwhile

- [ **HubSpot to Waitwhile** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-waitwhile)
- [ **Salesforce to Waitwhile** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-waitwhile)
- [ **Slack to Waitwhile** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-waitwhile)
- [ **Google Sheets to Waitwhile** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-waitwhile)
- [ **Gmail to Waitwhile** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-waitwhile)
- [ **Google Calendar to Waitwhile** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-waitwhile)

Questions

## Plug&Pay and Waitwhile, answered

###

### What can start an automation from Plug&Pay?

Any of Plug&Pay's 3 triggers in the catalog, including New Order, New Product and New Subscription. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Waitwhile when something happens in Plug&Pay?

Any of Waitwhile's 19 actions, including Create Customer, Create or Update a Visit, Update customer and Add customer note. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Waitwhile to Plug&Pay?

Yes. When something happens in Waitwhile, your agent can act in Plug&Pay too. This page covers both directions: Waitwhile's triggers and Plug&Pay's actions are listed here as well.

###

### Do I have to build a connector for Plug&Pay or Waitwhile?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Plug&Pay and Waitwhile without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
