Integration
Connect Plug&Pay and Request Tracker (RT)
When New Order fires in Plug&Pay, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add Order Comment in Plug&Pay. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Plug&Pay and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Plug&Pay and Request Tracker (RT) can do together
From Plug&Pay to Request Tracker (RT)
When New Order in Plug&Pay
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to Plug&Pay
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Plug&Pay and Request Tracker (RT)
Triggers and actions 6 triggers · 49 actions
- New Order
Triggers when a new order is placed in your Plug&Pay account.
- New Product
Triggers when a new product is added to your Plug&Pay account.
- New Subscription
Triggers when a new subscription or installment plan starts in your Plug&Pay account.
- Add Order Comment
Adds an internal note to an order. Buyers do not see it.
- Add Subscription Comment
Adds an internal note to a subscription. Subscribers do not see it.
- Cancel Subscription
Cancels a subscription, optionally from a later date and with a reason.
- Clone Checkout
Makes a copy of a checkout page and returns the new checkout's ID.
- Clone Product
Makes a copy of an existing product and returns the new product's ID.
- Create Product Price
Adds a price to a product in your Plug&Pay account and returns the price ID.
- Delete Checkout
Deletes a checkout page from your Plug&Pay account.
- Delete Order
Deletes an order from your Plug&Pay account.
- Delete Product
Deletes a product from your Plug&Pay account.
- Delete Product Price
Removes a price from a product in your Plug&Pay account.
- Delete Promotion
Deletes a promotion from your Plug&Pay account.
- Delete Subscription
Deletes a subscription from your Plug&Pay account.
- Extend Subscription
Moves a subscription's next billing date later, extending the current period.
- Find Checkouts
Searches the checkout pages in your Plug&Pay account by name, product or status.
- Find Orders
Searches the orders in your Plug&Pay account by buyer email, invoice number, payment status, product, date range and other filters.
- Find Products
Searches the products in your Plug&Pay account by title, SKU, type, group and other filters.
- Find Promotions
Searches the promotions in your Plug&Pay account by name or product.
- Find Subscriptions
Searches the subscriptions in your Plug&Pay account by subscriber, status, product, billing dates and other filters.
- Get Checkout
Returns a checkout page from your Plug&Pay account by its ID.
- Get Order
Returns an order from your Plug&Pay account by its ID, optionally with its items, billing details and more.
- Get Order Payment
Returns the payment of an order: its status, method, provider and amounts.
- Get Product
Returns a product from your Plug&Pay account by its ID.
- Get Product Price
Returns one price of a product in your Plug&Pay account.
- Get Promotion
Returns a promotion from your Plug&Pay account by its ID.
- Get Subscription
Returns a subscription from your Plug&Pay account by its ID.
- List Order Comments
Returns the internal notes on an order.
- List Product Prices
Returns all prices of a product. When a checkout has its own pricing, that pricing takes precedence.
- Refund Order
Refunds an order and creates its credit order. The order must have an invoice number and must not already be refunded.
- Resume Subscription
Resumes a cancelled subscription so it renews again.
- Update Order Payment Status
Sets the payment status of an order, for example to mark it as paid.
- Update Product Price
Changes a price on a product in your Plug&Pay account. Fields left blank are not changed.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Plug&Pay
Plug&Pay to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Plug&Pay to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Plug&Pay to StripeStripe is a payment processing platform for online businesses.
Plug&Pay to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Plug&Pay to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Plug&Pay to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
More into Request Tracker (RT)
HubSpot to Request Tracker (RT)HubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Request Tracker (RT)Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Request Tracker (RT)Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Request Tracker (RT)Google Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Request Tracker (RT)Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Request Tracker (RT)Mailchimp marketing automation and email platform.
Questions
Plug&Pay and Request Tracker (RT), answered
What can start an automation from Plug&Pay?
Any of Plug&Pay's 3 triggers in the catalog, including New Order, New Product and New Subscription. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Plug&Pay?
Any of Request Tracker (RT)'s 18 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Plug&Pay?
Yes. When something happens in Request Tracker (RT), your agent can act in Plug&Pay too. This page covers both directions: Request Tracker (RT)'s triggers and Plug&Pay's actions are listed here as well.
Do I have to build a connector for Plug&Pay or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Plug&Pay and Request Tracker (RT) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.