Connect Plivo and Salesforce

Both apps 28Plivo 17Salesforce 11

• Trigger
  New Completed Call

  Triggers when a call on your Plivo account finishes.

• Trigger
  New SMS

  Triggers when a new SMS or MMS is received on one of your Plivo numbers.

• Action
  Add number

  Buys (rents) an available phone number from Plivo's inventory and adds it to your Plivo account.

• Action
  Delete number

  Unrents a phone number, removing it from your Plivo account. This cannot be undone.

• Action
  Find Number

  Finds one of your Plivo phone numbers and returns its type, region and which services it supports.

• Action
  Get Call

  Returns the details of one completed call by its UUID.

• Action
  Get call recording

  Returns the details of a call or conference recording, including its media URL, format, duration and the call it belongs to.

• Action
  Get Message

  Returns one SMS, MMS or WhatsApp message by its UUID, including its delivery state.

• Action
  Hang up call

  Hangs up an ongoing call, or cancels a queued outbound call, in your Plivo account.

• Action
  List calls

  Returns completed call detail records from your Plivo account, optionally filtered by number, direction, duration, end time or hangup cause.

• Action
  List messages

  Returns the SMS, MMS and WhatsApp message records on your Plivo account, optionally filtered by direction, state, type, date range, error code, subaccount or Powerpack.

• Action
  List numbers

  Returns the phone numbers rented in or added to your Plivo account, optionally filtered by type, prefix, alias, services or compliance status.

• Action
  Make Call

  Places an outbound phone call that runs the Plivo XML returned by your answer URL.

• Action
  Play Audio on Call

  Plays an audio file into an active call.

• Action
  Send MMS

  Sends a multimedia message (MMS) with an attached image or file from your Plivo number.

• Action
  Send SMS

  Sends an SMS from your Plivo number to one or more phone numbers.

• Action
  Speak Text on Call

  Speaks text into an active call using text-to-speech.

• Trigger
  New object record

  Polling trigger: fires for each new record created in the specified SObject type. Polls SOQL ordered by CreatedDate descending.

• Trigger
  New or updated object record

  Polling trigger: fires for each record created or modified in the specified SObject type. Polls SOQL ordered by SystemModstamp descending.

• Action
  Create object record

  Creates a new record of the specified SObject type (standard or custom, e.g. Account, Contact, Lead, Opportunity, Case, or MyObject__c) with the supplied field values.

• Action
  Delete object record

  Deletes an existing SObject record by object type and record ID.

• Action
  Describe object

  Returns the full field and metadata description (describe) for an SObject type — useful for discovering available fields and their API names.

• Action
  Find most recent created or updated record

  Returns the single most recently created or last-modified record for the specified SObject type (ordered by SystemModstamp DESC, LIMIT 1).

• Action
  Find object records

  Finds matching records for an SObject type by a field/value equality match via SOQL. Returns Id and the requested fields for all matches.

• Action
  Get object record

  Retrieves a single SObject record by object type and record ID. Optionally restrict returned fields with a comma-separated 'fields' list.

• Action
  List objects

  Lists all available SObject types (standard and custom) on the org.

• Action
  SOQL query

  Executes a SOQL query against the org and returns matching records. Example: SELECT Id, Name FROM Account WHERE CreatedDate = TODAY.

• Action
  Update object record

  Updates an existing SObject record by object type and record ID with the supplied field values. Salesforce returns no body on success (HTTP 204).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.