---
title: "Connect Pinpoint and Twilio - APIANT.ai"
description: "When \"New Application\" fires in Pinpoint, your agent runs \"Update Message\" in Twilio, or \"New Call\" in Twilio to \"Add comment\" in Pinpoint."
canonical: "https://apiant.ai/connect/pinpoint-to-twilio"
---

# Connect Pinpoint and Twilio

When **New Application** fires in [Pinpoint](https://apiant.ai/connections/pinpoint), your agent runs **Update Message** in [Twilio](https://apiant.ai/connections/twilio), or **New Call** in Twilio to **Add comment** in Pinpoint. Describe the whole flow and it is built, tested on every scenario and kept running.

Pinpoint **4** triggers Pinpoint **17** actions Twilio **4** triggers Twilio **11** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Pinpoint and Twilio to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Pinpoint and Twilio can do together

### From Pinpoint to Twilio

- When **New Application** in Pinpoint then **Update Message** in Twilio
- When **New Job** in Pinpoint then **Schedule Message** in Twilio

### From Twilio to Pinpoint

- When **New Call** in Twilio then **Add comment** in Pinpoint
- When **New Incoming Call** in Twilio then **Add application** in Pinpoint

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Pinpoint and Twilio

## Triggers and actions 8 triggers · 28 actions

- Trigger

**Application Stage Update**

Triggers when an application moves to a different hiring stage in Pinpoint.

- Trigger

**New Application**

Triggers when a new job application is submitted in Pinpoint.

- Trigger

**New Job**

Triggers when a new job is created in Pinpoint, returning the job's details and custom field values.

- Trigger

**New Talent Pipeline Candidate**

Triggers when a new candidate is added to your talent pipeline (job seekers) in Pinpoint.

- Action

**Add application**

Creates a new application (candidate applying) for a job in Pinpoint.

- Action

**Add comment**

Adds a comment to an application, candidate or job seeker in Pinpoint and returns the new comment.

- Action

**Add job**

Creates a new job in Pinpoint with its title, description, compensation, application form settings and organisational links.

- Action

**Add requisition**

Creates a requisition in Pinpoint from a requisition template and returns the new requisition.

- Action

**Get application**

Returns a single application by its id, optionally with related records such as the candidate, job, stage and custom attributes.

- Action

**Get candidate**

Returns a single Pinpoint candidate by ID, with optional related applications, job seekers, skills, HRIS references and custom attributes.

- Action

**Get job**

Returns one job by its id, including its custom field values and any related records you ask for.

- Action

**List applications**

Returns applications in your Pinpoint account, optionally filtered by job, candidate, stage, dates or other criteria.

- Action

**List candidates**

Returns the candidates in your Pinpoint account, optionally narrowed by creation or update date, phone number, external reference or blocked status.

- Action

**List comments**

Returns comments left on applications, candidates, jobs and other records in Pinpoint, optionally filtered by the record they belong to or by date.

- Action

**List interviews**

Returns interviews scheduled in Pinpoint, optionally filtered by time, application or attendance.

- Action

**List job postings**

Returns the job postings in your Pinpoint account, with optional filters for status, job, department, division, location, employment type, workplace type and dates.

- Action

**List jobs**

Returns the jobs in your Pinpoint account, optionally filtered by status, department, location, dates and more.

- Action

**List requisitions**

Returns the requisitions in your Pinpoint account, with optional filters by identifier and by created or updated date.

- Action

**List users**

Returns the users in your Pinpoint account, optionally filtered by email, employee status or the jobs they manage, create or interview for.

- Action

**Update application**

Updates an existing application's candidate details, address, hire date, start date or attached CV and cover letter.

- Action

**Update candidate**

Updates an existing candidate's personal and contact details in Pinpoint.

- Trigger

**New Call**

Polls for voice calls on your Twilio account.

- Trigger

**New Incoming Call**

Fires instantly when the selected Twilio phone number receives a call.

- Trigger

**New Message Received**

Polls for inbound SMS/MMS messages received by your Twilio account.

- Trigger

**New SMS received**

Fires instantly when the selected Twilio phone number receives an SMS/MMS. Activating the automation points the number's incoming-message webhook at this automation; deactivating clears it.

- Action

**Delete Message**

Deletes a message from your Twilio account's message logs.

- Action

**Find available phone numbers by criteria**

Returns up to 50 phone numbers available to buy in a country that match the specified criteria (area code, pattern, capabilities, location).

- Action

**Get Call**

Retrieves details of a single voice call by its Call SID.

- Action

**Get Message**

Retrieves a single SMS/MMS message by its Message SID.

- Action

**List Calls**

Lists voice calls on the account, optionally filtered by To, From, or status.

- Action

**List Messages**

Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent.

- Action

**List Phone Numbers**

Lists the Twilio phone numbers (incoming phone numbers) owned by your account.

- Action

**Lookup Phone Number**

Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API.

- Action

**Schedule Message**

Schedules an SMS or MMS message to be sent later through one of your Messaging Services. A scheduled message can be canceled with Update Message until it is sent.

- Action

**Update Message**

Updates a Twilio Message: replaces or redacts its text, or cancels a scheduled message that has not been sent yet.

- Action

**Update Phone Number**

Update settings (voice/SMS URLs, friendly name) of an owned incoming phone number.

## Each app on its own

- [ **Pinpoint** Pinpoint is talent acquisition software for in-house recruitment teams.](https://apiant.ai/connections/pinpoint)
- [ **Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connections/twilio)

Reviews

## What our customers say

## More from Pinpoint

- [ **Pinpoint to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/pinpoint-to-salesforce)
- [ **Pinpoint to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/pinpoint-to-slack)
- [ **Pinpoint to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/pinpoint-to-stripe)
- [ **Pinpoint to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/pinpoint-to-shopify)
- [ **Pinpoint to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/pinpoint-to-quickbooks-online)
- [ **Pinpoint to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pinpoint-to-pipedrive)

## More into Twilio

- [ **HubSpot to Twilio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-twilio)
- [ **Salesforce to Twilio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-twilio)
- [ **Mailchimp to Twilio** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-twilio)
- [ **Shopify to Twilio** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-twilio)
- [ **QuickBooks Online to Twilio** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-twilio)
- [ **Pipedrive to Twilio** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pipedrive-to-twilio)

Questions

## Pinpoint and Twilio, answered

###

### What can start an automation from Pinpoint?

Any of Pinpoint's 4 triggers in the catalog, including New Application, New Job, New Talent Pipeline Candidate and Application Stage Update. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Twilio when something happens in Pinpoint?

Any of Twilio's 11 actions, including Update Message, Update Phone Number, Find available phone numbers by criteria and Get Call. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Twilio to Pinpoint?

Yes. When something happens in Twilio, your agent can act in Pinpoint too. This page covers both directions: Twilio's triggers and Pinpoint's actions are listed here as well.

###

### Do I have to build a connector for Pinpoint or Twilio?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Pinpoint and Twilio without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
